Surfside And The Power Of Empathy

Miami-Dade County Mayor Daniella Levine Cava is meeting the moment with professionalism and heart.

I got choked up last week watching Miami- Dade County Mayor Daniella Levine  Cava  do a masterful job at a press conference in the wake of the tragic condo collapse in Surfside.

Daniella is a friend of mine and I can only imagine the stress and pressure she is feeling as she leads her community in the wake of an unfathomable disaster.

Mayor Levine Cava was my Leadership Florida classmate many years ago. I was the mayor of Delray Beach at the time navigating a series of hurricanes that disrupted our class schedule.

Just when we bonded as a class, we were knocked back by a series of major hurricanes that knocked us off our schedule and off our games. The  storms were ferocious and scary.

But we made it through, and in some ways the challenge of that year made us stronger and closer as a group.

Leadership Florida is a statewide program that seeks to bring a diverse set of leaders together for training and education. The goal is to build better leaders, create a statewide network and to get members to care passionately about Florida. It’s a life changing program. And if you engage it will make you a better leader.

Daniella was an earnest student. She was deeply engaged.

I remember her constantly typing away on a laptop taking notes at every one of our sessions with a series of experts who came to teach.

At the time, Daniella was involved in social services. But when the class ended, she reached out and asked to meet.

Daniella was considering entering local politics and she wanted a primer.

We arranged to meet “halfway” at the Bass Pro Shops in Hollywood.

She peppered me with questions and if I remember, she took more notes.

I left telling her that I hoped that someday she would run.

That someday came a few years later when she won a seat on the Dade County Commission. In 2020, she ran an amazing campaign and got elected to a really big job—Mayor of Miami- Dade County.

I have one word to describe how her Leadership Florida classmates felt when she won and that was “wow”!

Personally, I thought  that Daniella would be a great mayor because she has all the smarts, toughness and intellectual curiosity that the great ones possess. But she also has something else that is absolutely necessary to succeed, to be more than just another elected official who comes and goes and barely leaves a mark. That something is empathy.

Empathy is the fuel for success. You have to love the people you serve. You can’t be a real leader if you lack love and empathy.

I saw Mayor Levine-Cava’s empathy shining through during her many press conferences last week. Her facility in two languages, the care and concern in her words, the warmth of her personality just burst through the screen.

A friend from Utah texted me in the wake of the tragedy saying that he knew these kind of events affected people like me because we were “city people” who feel these things.

Truth is, we all do. We all feel the fragility of people and communities.

But maybe mayors, police officers, firefighters and other city people feel it a little deeper.

Because when tragedies strike: murders, violent crimes, hurricanes, fires, accidents etc. we are (or were) tasked with picking up the pieces. It’s a leader’s responsibility to provide information, context and perspective when the world goes berserk as it does with some regularity these days.

My former classmate voiced all of these essentials and more during her interactions with the press.

She made a point to describe the remarkable dedication and bravery of the rescue personnel on site. How they wanted to keep working and how their dedication was breathtaking. They worked at risk of their lives, with debris falling, high winds that made that debris even more dangerous, rain, heat and fire. They worked in a structurally unsound building focused on their task: to save lives. For these brave men and women, it’s more than a job, it’s a mission. Great leaders like Daniella shine in these circumstances because their humanity becomes paramount to that mission and to the eventual healing that will be needed.

Watching her on TV I thought of that word again: Wow.

We often give short shrift to the soft skills but they make all the difference.  Empathy is everything. So is love for people and community.

We often see criticism of local government fed by cynicism and snark.

But we need local government. We need good, local government.

And we need great leaders at all levels of government.

Tragedy reveals character.

Last week, we saw the character of local rescue workers and the character of a local mayor.

Our hearts break, but we can take comfort that there are still some special public servants who meet the moment with love, dedication and empathy.

 

9/11 We Will Never Forget

9/11 will always be a somber day for our country.

It’s hard to imagine that 18 years have passed since that fateful day when terrorists killed  nearly 3,000 Americans with strikes on the Twin Towers, The Pentagon and United Flight 93 in Shanksville, PA.
I think all Americans who were alive that day have personal memories of 9/11.

As a native New Yorker it stung badly to see the Twin Towers fall. We had gone there on a school field trip, visited the Windows on the World restaurant and I had known some people who worked in the iconic buildings.

I would later learn that a childhood friend, Mike Boyle, an off duty New York City firefighter would perish in the towers. He sped to the scene when he saw what was happening. I would later find his name at the memorial and I think of him often as I am sure others do. He was a special guy.

We lost lots of special people that horrible day.

I watched the Towers get hit while in the newsroom at the old Boca News. I had sold my publication to the News two years before and they kept me on board.
September 11 fell on a Tuesday. I was on the City Commission for a little over a year at the time. At first, we did not grasp the enormity of the day and I remember we held a meeting or a workshop—as if life could go on as normal. We had no conception of how much life would change.

As the days and weeks unfolded so much had changed.
We discovered that many of the terrorist plotters had lived in our community. At the Hamlet and Laver’s…working out at World Gym, going to Huber Drugs, conducting research at the old city library.
I had friends who had encounters with what they now realized were strange men, murderers. We had police officers who stopped them for traffic violations and one who responded to calls of a dog bite where they saw the men who were plotting. Nobody knew  that  they brushed up against pure evil. These were the days before national databases so there was no way to cross check or to know.

When it was revealed that the plotters lived In Delray the media swarmed. Our mayor Dave Schmidt appeared on national morning shows. The rest of us were contacted by national media as well.
The theory was that South Florida and Delray were chosen because the terrorists felt they could blend in here with our diversity.

At the office, we watched with fear when one of our neighboring buildings which housed AMI, the parent company of the National Enquirer was sealed off when anthrax was sent through the mail killing a photographer.
Suddenly, our mail room became a source of concern. It was surreal.

It was as if the world was tilted off its axis.

When catastrophe strikes, you strive for normalcy but it’s elusive.

Back in those days, our Fire Chief Kerry Koen had started a wonderful tradition at Halloween.
Commissioners were assigned to fire trucks and we drove through neighborhoods giving treats to children who swarmed the big red trucks with excitement and joy. It was tremendous fun and a wildly popular activity.
On the Halloween after 9/11, we were on trucks that began to respond to calls from parents who feared that their children had brought anthrax back in their candy carriers.
The powder that they suspected turned out to be sugar. And in one case, a frightened man thought he was a victim when he found what turned out to be sand in his apartment.
Things had changed.

We sent firefighters to Ground Zero and I wonder and worry about their health as a result. Experts estimate that more people will end up dying from exposure to toxins after the attack than died that day.
I met someone recently vacationing in Delray who was battling cancer caused by the exposure. That’s why it was so important for Congress to fully fund health benefits for victims.

If you visit our fire headquarters on West Atlantic Avenue you will see a piece of artwork dedicated to the memory of the 343 firefighters who perished that day.
It’s worth a visit.

When I remember those days, I recall how we gathered to meet and pray at Old School Square and the Community Center and how on subsequent anniversaries we lit candles and remembered those lost that day on the front lawn of Old School Square.

I think of how we as a community and we as a nation were united by tragedy. How we grew closer, at least for awhile.
And I wonder if we will ever feel that way again and why it takes a tragedy of indescribable horror to bring us together.
And I remember my childhood friend Mike Boyle who was the fastest kid in our class and how he raced up the stairs into the fire when everyone else was fleeing.

 

Leadership Heals

When tragedies strike communities, I think first of the victims and then their families and friends.
But soon after I think of the mayors.
They are often the elected officials tasked with putting the pieces together and trying to make sense of the events in the face of sadness, grief and anger.
So I sympathized with Sadiq Khan in the wake of the recent terror attacks in London and I thought of Mayor Buddy Dyer of Orlando as I read the spate of anniversary stories this week one year after the Pulse nightclub shooting. The largest mass shooting in US history.
I’ve met Mayor Dyer a few times, even had lunch with him once many years ago at a League of Cities convention. He’s been a great mayor transforming downtown Orlando into a dynamic place and expanding Orlando’s brand beyond Disney, time shares and Medieval Times like attractions.
But in the public’s mind he may be remembered more for his handling of the Pulse shooting.
He’s done a yeoman’s job and this week he talked about the unity of Orlando and the resilience of the community in the wake of unspeakable violence.

When you’re a mayor you get to experience the thrill of civic achievement. There are parades, ribbon cuttings, proclamations, awards and photo ops.
You get to experience civic pride and you get to recognize the special people in your community. The couple celebrating a landmark anniversary, the person turning 100, the Eagle Scout, the Little League champs.
It’s a joy.

An honor.

A privilege.

But you also sign on for the tough stuff. The fires that displace families, the crimes that turn your stomach, the natural disasters which endanger lives– the overdoses.
That’s not easy.
Leadership asks a lot of people.
It asks us to be boosters one day and healers the next.
Tragedies shouldn’t define a city. That was the message Mayor Dyer said at an event marking the anniversary.
Achievements are a far better way to think of a place.
But tragedies do mark and mar a place. And they should. Because we must never forget. We must heal–but remember. We must mourn but allow ourselves to love.
It’s easy to succumb to hate. But it’s much better to love one another.
Much better.

A Bright Light Lost

Jose Fernandez played with a Little Leaguers enthusiasm.

Jose Fernandez played with a Little Leaguers enthusiasm.

Yes, we know there’s no crying in baseball.
But yesterday and today the tears are flowing.
Jose Fernandez, the 24-year-old Marlins superstar pitcher was killed in a boating accident off Miami Beach. And just like that a bright talent was lost–forever.
Fernandez was more than a baseball player to Marlins fans of all ages. He was an inspiration. He fled Cuba at age 15 and saved his mother from drowning during the dangerous trek. He made it to America on his fourth try after being jailed and shot at–the lure of freedom so great that he was willing to risk his life repeatedly.
Later, when asked if he feared facing a great hitter, he shook his head. After being shot at what could a hitter possibly do to him.
He went to high school in Tampa and emerged as a rare talent. The Marlins snagged him in the first round of the draft and gave him a $2 million singing bonus. He rocketed to the majors and had immediate success. Two-time All Star–strikeouts galore. A preternatural talent with Hall of Fame written all over him. His passion for the game made him an enormously popular teammate. South Florida loved him. He was special and he was ours. And now he’s gone.
My son broke the news to me Sunday morning. It was a shock and he was very distraught.
“He’s my age,” he said and implicit in that  comment is that Jose Fernandez was too young to die and  also acknowledgement that yes tragedies can happen–we are all so fragile, tomorrow is never guaranteed and even when you are on top of the world you can lose it all in a flash.
It’s a helluva lesson.

Yes, we know all that intellectually but emotionally it’s hard to wrap our minds around unexpected tragedy.
The permanence of it and the unfairness.
My son is a lifelong Marlins fan. He’s a native Floridian and this is his team. He loves them as much as I love the Yankees and the Mets (yes, I grew up a fan of both).

So I started to follow the Marlins. It was something I could share with my son.
We’d talk about the team and its players and go to some games. In fact, my Father’s Day gift this year were really great seats to see Jose pitch against the Mets. It was a great day and he mowed down the Mets lineup with strikeout after strikeout.
Jose Fernandez was my son’s favorite player. So this hits hard.
I flashed back to when Thurman Munson was lost in August 1979 and how it felt surreal.
I was not yet 15 and Munson was one of my favorite players. The team captain and seemingly indestructible.
It hit me hard.
A year later, in 1980, all of my friends were devastated by the murder of John Lennon. That too hit hard. How could these icons, seemingly larger than life, be gone?
A small contingent of us went to a vigil in Central Park just to be with others who were feeling the same sense of loss.
Most of us never get to personally meet the athletes that we admire or the rock legends whose music shapes our lives but we feel a connection and so we mourn.
When people die young we are left to wonder what they would have accomplished. How many Cy Young Awards would Jose have won?
Would a few more good years from Thurman Munson have put him in the Hall of Fame?
Would John Lennon, gone at 40, and just back in the game after five years away from the studio, have written another song like “Imagine.”
We will never know.
It’s trite (but true) to say we should be thankful for each day. It’s cliched (but important to hug our loved ones and reconcile with those we need to reach out to). But today, right now. It’s just feels lousy and unfair.
We lost Jose Fernandez. He was a bright light. And now he’s gone.

#OrlandoStrong

OrlandoStrong

“We will not be defined by a hateful shooter. We will be defined by how we love each other.” Orlando Mayor Buddy Dyer. ‪#‎PrayersforOrlando