You’ve Got To Be In It To Win It

Misfits Gaming is consolidating operations in Los Angeles and Berlin, Germany into a new HQ in Boca Raton.

Despite an historic pandemic that has roiled the economy, the Business Development Board of Palm Beach County is bringing businesses and jobs to the area.

That’s great news for Palm Beach County because we need investment and we need job creation.

So I was thrilled to see my longtime friend Kelly Smallridge, the CEO of the BDB, talk up deal after deal on a recent Urban Land Institute webinar.

But as the presentation rolled on, I noticed something: Delray Beach wasn’t getting any deals. Boca was getting them—a lot of them. Palm Beach Gardens, Jupiter, West Palm Beach and Boynton Beach too. Even the long passed over Glades had a few deals in the hopper.

But I never heard the words Delray Beach mentioned.

Now, I don’t blame Kelly or the BDB. I’ve served on that board twice and I know personally that Kelly and her amazing staff are fans of Delray.

And of course, I might have missed something or there may be something in the hopper that isn’t public yet and let’s hope so because we need to be in the economic development game. But I am concerned that the Delray Beach Office of Economic Development doesn’t have a director. When I visited the city’s website, the name of the departed director was still listed and the latest news was dated April 8, 2019. Sorry, folks that doesn’t cut it.

Economic development is a competitive endeavor. You have to want make something happen and you have to be out there selling your community as a great place to do business.

All. The. Time.

Despite the city snoozing, we are seeing some interesting investments—I love “The Linton” a new project by Menin Development on Linton Boulevard and I’m interested to see how the company’s bold move to build and operate the largest food hall in Florida downtown fares.

Good stuff, all of it.

It’s also nice to see some tenants moving into the iPic office building. We need the daytime activity.

Out on Congress Avenue, Grover-Corlew has done a good job repositioning the old Arbors office building into Delray Central and I’m guardedly optimistic that sometime we might actually get an overlay district on Federal Highway, an effort we have paid consultants to complete but for some inexplicable reason remains unfinished despite years and years of talking about it.

Meanwhile, the region is thriving.

Miami hired its first chief technology officer to provide “concierge” services to help tech companies navigate the bureaucracy when they come to the city. Softbank, the massive venture capital fund, just announced a $100 million commitment to fund Miami area companies, a testament to how hot the Magic City has become.

Miami Mayor Francis Suarez has been fielding inquiries via his Twitter account from a variety of companies and has gotten inquiries from Tesla CEO Elon Musk and Twitter CEO Jack Dorsey, former Google CEO Eric Schmidt and Facebook investor Peter Thiel among others.

“There is an attitude that has been expressed by some leaders that says, ‘We don’t want you and we don’t need you,’” Suarez said to NBC News alluding to how business owners say they feel they are being treated in Silicon Valley. “It’s the opposite of the ‘How can I help?’ attitude, ‘How can I grow this ecosystem?”

Well said Mr. Mayor. How can I help is sure better than take your jobs and money elsewhere.

Meanwhile, to our immediate south, Boca has the amazing Jessica Delvecchio leading the economic development charge. Jessica heads a small office but you would think she has an army at her disposal. She sends a constant stream of good news about Boca and the merits of investing in the city. She’s a rock star.

So is Andrew Duffel, who runs the FAU Research Development Park.

Rock stars are helpful, but what’s as important is a coherent economic development strategy that is worked relentlessly by people who believe.

Such a strategy should be aspirational and realistic—two terms often at odds but indulge me for a moment.

Aspiration is essential—you have to identify a North Star and articulate why it’s important to reach for that star. It helps if the community is rowing in the same direction.

But while dreams are important, they have to be tempered by reality. So many cities want to be another “Silicon Valley” but that’s not likely.

It’s OK to borrow inspiration from a successful region or city, but I think the best strategies build off your own unique strengths.

For Boca—well the strengths are pretty amazing. Great schools, emerging universities, a world class parks system, a low crime rate, attractive neighborhoods and stable local government.

Delray has a vibrant downtown, beautiful beach, historic neighborhoods, great “scale”, loads of charm and proximity to some of those emerging universities we just mentioned.

Combined—the two cities can’t be beat. They are complementary places strategically located in the heart of South Florida.

So I’m bullish on the future but only if…

–We get in the game.

We need an economic development director. I was alarmed when a candidate at a recent forum at the Arts Garage said we didn’t need an economic development director. Sorry, Price Patton, you’re a smart man but that’s a short-sighted answer. Don’t let the crowds on Atlantic Avenue fool you. Like the rest of America, our economy has been hit hard by Covid-19. We need jobs and to help struggling parts of our city. There’s even vacancy downtown and along Pineapple Grove. We need to be in the game.

–We maintain our charm and scale. (P.S. Please ignore those goofy fear mongering mailers saying candidates want to turn us into Fort Lauderdale. That. Won’t. Ever. Happen. We won’t ever raise height limits downtown. We won’t ever have skyscrapers. We won’t even be Boynton or Boca which allows 10 and 12 story buildings. But we do have to manage growth and insist on great design. It’s good to be vigilant about our future, but it doesn’t serve anyone well to exaggerate. Let’s raise the level of discourse if we can).

In addition, we have to fix City Hall.

Businesses coming into a city need to know that they can rely on an efficient and fair approval process.

Leaders set the course, staff implements the vision. Staff is lost if there’s a poor culture and or no vision.

Poor leadership wastes a good staff. Good leadership without a good staff doesn’t work either. You need both sides of the equation.

It’s also essential to have a good story/vision.

It’s not about incentives—a compelling vision and a process free of gutter politics, bureaucratic fear and inefficiency goes a long, long way.

Ideally,-the vision comes from the community with the City Commission leading the way and serving as the guardian and driver of the vision making sure things get done and that we stay true to what the community wants. And by community I mean everyone willing and able to show up or weigh in.

We can’t afford to leave anyone behind. We can’t afford to ignore stakeholders.

We are so quick to label in this town.

The developer is always greedy and rapacious—some are, but most aren’t.

The business community has been labeled by some as a self-serving “special interest”—and yet some of the most caring, committed and dedicated contributors own businesses in town. Shouldn’t they have a voice? And what’s wrong with making a profit, this is America and in order for a city to be sustainable we need a strong and prosperous business community.

On the flip side, opponents of projects are often labeled NIMBY’s, which stands for not in my backyard. In other words, they don’t want to see anything happen. Sometimes that’s true. But many citizens just  have some questions that need to be answered or suggestions that might make the project function better.

Regardless, effective economic development means that we need to have a common vision, a staff to carry it out, a great story to sell your town to investors and a climate that doesn’t resemble Mad Max Beyond Thunderdome.

But most important, if you want jobs, opportunity and tax base—(and we do because if you’re stagnant you die) you have to get in the game.

I hope we do.

Hotels and multi-family projects have their place. But job creating commercial enterprises are also needed. We shouldn’t mistake the two—and I fear we do.

Boca, Palm Beach Gardens and West Palm Beach are reeling in companies that create jobs and make their economies less reliant on food, beverage and tourism which we have learned can be very vulnerable to economic cycles, pandemics and even extreme weather events.

We need to diversify. We need to innovate. Complacency is a killer.

 

Here’s a look at some deals coming to Palm Beach County:

Beacon Pharmaceutical is building a 200,0000 square foot life sciences accelerator in Jupiter. The $80 million investment will support up to 50 companies.

NYU Langone Health is bringing 500 new jobs to Boynton Beach with a 100,000 square foot patient access contact center.

Misfits Gaming is creating 30 new jobs in Boca. Average salary $95,000.

Northwest Company is bringing 35 jobs to a new corporate headquarters in Boca.

Logistics/Distribution. 15 distribution centers occupying nearly 5 million square feet is planned for Palm Beach County. 1 million square feet and 300 jobs are coming to the Park of Commerce and 150 jobs in 75,000 square feet is coming to North Military Trail in Boca.

–The BDB’s “Behind the Gates” initiative targeting financial firms has yielded 2,500 jobs and counting.

Wealthspire Advisors is establishing a presence in east Boca.

Project Rack is in the hopper for Boynton Beach, 270 new jobs in distribution.

A Legacy & An Ecosystem

BDB President Kelly Smallridge honors Brendan, Tom and Connor Lynch for their business leadership as Plastridge Insurance celebrates its 100th year.

Eight years ago, while serving on the board of the Business Development Board of Palm Beach County, I had the opportunity to co-chair a brand new task force focused on entrepreneurship in our community.

While the BDB is well-known and highly respected for its economic development efforts and its ability to recruit, retain and help businesses expand we felt there was a gap when it came to helping and celebrating local entrepreneurs. So we created a task force and held a successful event that filled the vast ballroom at the Kravis Center in West Palm Beach. We clearly had tapped into something.

The task force continued on and eventually my good friend Connor Lynch, the talented and super smart CEO of Plastridge Insurance became chair. I’m proud to report that Connor, the task force and the BDB have taken the effort to a whole new level.

The recent “Entrepreneurship Luncheon” presented by JP Morgan Chase & Co., attracted a large crowd, included a hallway full of booths featuring new companies and was graphic evidence that something special is happening here. And that’s a good thing.

The entrepreneurs are here. They see Palm Beach County as fertile ground to grow their companies and they are impressed with the talent that is available in the local job market.

For sure, we aren’t Silicon Valley, Boston, New York or Austin. But we don’t have to be. We can grow something special here. Something unique. Something sustainable.

Groups like Palm Beach Tech, 1909 and yes the BDB are playing a critical role as are our universities and the FAU Research Park.

The luncheon’s two keynote speakers were two young entrepreneurs who are proving that companies can start here, grow here and thrive here using local talent and attracting talent from other markets.

Ryan Gay, CEO of Levatas, an AI solutions firm and Shay Berman, founder and president of Digital Resource were beyond impressive to listen to—they were downright inspiring.

Mr. Gay started out in 2006 with a small team: a visionary, an operator (himself) and someone with a big brain. They paid their first employee with Taco Bell meals—he was joking (I think). But from those humble beginnings, Levatas now has 80 employees and does digital work for clients such as IBM, Intel, Dell, Office Depot and Nasdaq.

Mr. Berman came from the cold of Michigan to West Palm Beach and started a company on a couch that has twice made the Inc. 500 list as one of America’s fastest growing companies. He has stayed true to his adopted hometown, growing his company while remaining in downtown West Palm.

He started the company with $5,000 and a dream. Today, at age 27, he is growing by leaps and bounds.

At the luncheon, my friend Connor, his brother Brendan (another super smart businessman) and their dad Tom, a former Delray mayor (among the very best in my opinion) were recognized for Plastridge’s 100th anniversary—an astounding achievement in today’s complex and fast changing world.

All three Lynch’s are devoted to Palm Beach County making significant marks in business, entrepreneurship, government, education, philanthropy and economic development. They are writing an amazing legacy. I’ve been fortunate to watch them and occasionally work alongside them.

Brendan and I serve on the board of a company we’ve both invested in and 30 years since meeting Tom, I still find myself seeking out his advice and counsel. Connor and I have served on several non-profit boards together and he’s always brought good ideas and insight to the table.

Kelly Smallridge, President and CEO of the BDB, noted that she if ever wrote a book about the history of economic development in Palm Beach County Tom Lynch would be at the top of the list of contributors.

It was heartening to me to hear that, because I believe that Kelly is right and that Tom is immensely responsible for so much of the good we see in Delray and also in Boca where he was also very active as a past chamber chair and School Board chair.

To see his sons run with that legacy of civic achievement makes my heart sing with gratitude.

In order to build a better community one that will support entrepreneurs and everyone else frankly—we need civic leaders. We need champions and long term thinkers who focus on the horizon and then do their best to make things happen.

It’s called leaving a legacy.

The job is never done. Success is never final. We will never arrive at the destination but we still need to commit ourselves to the journey.

Check out www.bdb.org and make sure you get tickets to next year’s entrepreneurial event. Better yet, let’s commit to helping grow entrepreneurs—whether it’s trying out a new product, spreading the word, becoming an angel or seed investor, starting your own company or encouraging someone who has done so we all have a meaningful role to play.

 

Leadership Creates Waves Then Ripples

The best leadership creates waves and ripples.

They say that success is a team sport.

That’s true.
But individuals can really make a difference too. And some people are so special that their good works create ripples that sometimes go unnoticed.
That thought crossed my mind when I attended a recent Boca Chamber luncheon honoring Plastridge Insurance as “Business of the Century.”
Among the attendees and speakers at the event were FAU Research Park President Andrew Duffell, Business Development Board of Palm Beach County President Kelly Smallridge and Chamber CEO Troy McClellan—three influential local leaders who can all point to Plastridge Chairman Tom Lynch as a mentor/catalyst for their careers.
And that’s how it works.
The best leaders create/help/nurture/empower/encourage other leaders.
I’m fortunate to have known many like Tom Lynch whose influence resonate far beyond their own work. These leadership “ripples” are not only gratifying to witness it’s often fun to connect the dots.
Most of my experience with leadership is centered around Delray Beach. It’s here that I saw former Chamber CEO Bill Wood help a long series of leaders reach the next rung by recruiting them to his board and watching them climb the ranks at the Chamber and in the community.
I also witnessed Mayor David Schmidt work with students at Atlantic High School taking many to Delray’s Sister City Miyazu, Japan and sparking in them an interest in international culture and travel.
I’ve seen Marjorie Waldo work her magic at a local charter school and then strengthen an important non-profit, The Arts Garage changing lives along the way.
I’ve seen Chuck Halberg support innumerable non-profits and create some organizations that have helped hundreds of people  including Impact 100 for Men and the Delray Beach Initiative.
My friend Perry Don Francisco’s leadership ripples/waves are everywhere: police officers and firefighters benefit from his work with Delray Citizens for Delray Police, their children  earning scholarships and their careers blossoming as a result of his support and advice.
Three other solid examples are former City Attorney Susan Ruby, former Police Chief Rick Overman and former Fire Chief Kerry Koen.
Susan hired excellent lawyers who went on to become city attorneys in other jurisdictions. She entrusted them with tough cases and as a result– during her tenure — a vast majority of legal work was handled “in house” and very successfully I might add.
Chief Overman turned our police department into a training ground for chiefs. Those who didn’t aspire to be a Chief still found opportunities to grow as detectives, career officers, K-9 officers and community policing specialists. Former Fire Chief Kerry Koen was also well-known for his ability to spot talent and grow it.
Two non-profit executives I admire are also busy minting new leaders: Emmanuel “Dupree” Jackson and his EJS Project are devoted to changing the trajectories of lives in Delray neighborhoods and Mark Sauer’s Bound For College (formerly Delray Students First) has devoted his life to giving opportunities to those who might not otherwise have a shot at college. The waves they are creating are just getting started.
And the list goes on.
Great leaders leave a mark. They influence lives. They leave their communities better than they found them and they nurture others who will go further. They create waves that make a splash, but their ripples endure for generations.
As Simon Sinek so wisely says: The leaders who get the most out of their people are the leaders who care most about their people. 
Amen.