State of the Arts

Arts Advocacy Day was a few weeks ago.

If you missed it, don’t worry most of us did.

But the day gives us a chance to assess the state of the arts and the important role culture plays in our community.

While there is some question about federal support for the arts in Congress, it appears states and cities are doubling down on their investments because they see—rightly—that the arts serve as an important economic development tool. In fact, one could argue that both Boca and Delray’s “edge” comes from a burgeoning arts scene.

While food and beverage have played a significant role in Delray’s renaissance, the arts made it possible for restaurants and other businesses to succeed. Old School Square was the catalyst for Atlantic Avenue and the many festivals and special events helped to create Delray’s vibrant and valuable brand.

In Boca, technology, education and medicine (MeduTech) are big factors in the city’s success, but layer in a robust arts and cultural scene and suddenly you have a city that is hard to compete with.

The arts create quality of life and place. The arts drive value and create and attract jobs.

Across America, states are investing in culture.

According to research by the National Assembly of State Arts Agencies (NASAA), State Arts Appropriations increased in Fiscal Year 2017 including in Florida where the Governor and legislature have been battling over funding for tourism (Visit Florida) and economic development (Enterprise Florida).

Nationwide, legislative appropriations to state arts agencies increased by 8% in 2017, according to NASAA.

After a small decrease in state arts agency appropriations last year, FY2017 continues a trend of post-recession growth. State arts agency appropriations experienced a 20-year low of $260.2 million in FY2012. Between FY2012 and FY2017 these agencies gained $108 million. For FY2017, state legislative appropriations total $368.2 million, equating to an investment of $1.13 per capita. This is the third year in a row that state arts agency legislative appropriations have been above $1.00 per capita.

“State arts agencies address critical needs for American communities,” said NASAA CEO Pam Breaux. “They utilize the creative power of the arts to strengthen the economy, rural development and education. They help preserve American culture, heritage and traditional practices. They support our military service members and help heal our veterans. State investments in the arts help leverage an additional $11 billion in local and private support for these causes. You would be hard-pressed to find a better return on investment.”

Indeed.

Florida’s support for the arts went from $38.88 million in 2016 to $43.65 million, a 12.3 percent increase, well above the national average.

Delray Beach and Boca Raton have both used the arts to create value and drive economic development efforts.

Boca’s “Festival of the Arts” is a signature series of events featuring nationally known artists and writers.

Mizner Park garnered public support when it was first proposed by promising an arts and cultural component and both Lynn University and FAU have invested heavily in arts programming and venues.

Boca is also blessed with “The Symphonia Boca Raton”  which bills itself as “South Florida’s World Class Chamber Orchestra” and the city also has the Boca Ballet, Harid Conservatory and several impressive arts galleries and museums.  Not to mention a non-profit children’s theatre (Sol Theatre) and a vast array of film, literary and music events at the Levis Jewish Community Center.

If you want to get a fuller picture of culture in Boca visit: https://www.artsinboca.org/ 

Delray has also made a splash with its arts and cultural offerings.

The revitalization of the city was launched by the renovation of Old School Square which catalyzed downtown Delray and changed the city’s narrative from dull and blighted to vibrant and cool.

Newer offerings such as the Arts Garage, Spady Museum and a new library on West Atlantic Avenue were investments that have yielded return on investment in terms of city branding, crowds and buzz.

The city’s many festivals have also contributed to Delray’s economy and brand. Last weekend’s 55th annual Delray Affair– the city’s signature event– has in its roots a juried art show.

Across the country, many cities have chosen to invest in arts and culture in an effort to increase awareness, attract residents, tourists and businesses.

Of course, the public investment needs to be leveraged by private support, which Boca Raton has done very well and Delray still struggles with.

As for cross-border cooperation—it seems like it’s sometimes hard for organizations in the same city to collaborate, which makes the Boca Cultural Consortium all the more impressive.

Regardless, the arts are an important driver for the local economy. And evidence shows that the role of the arts may grow even larger in the future.

And that dear readers is a good thing indeed.

 

 

 

 

The Human Touch Is Essential

Theo Epstein’s leadership created world champions in Chicago and Boston.

Fortune Magazine released its list of the world’s 50 best leaders recently,.

It’s a diverse list—from a variety of professions—and includes 25 women among the top leaders, which is very cool.

Topping the list is Theo Epstein– the architect of the Chicago Cubs’ World Series win–which broke a 108 year “curse”/ drought for Cubs fans. Epstein was also at the helm when the Red Sox ended their decades long curse in 2004 with a World Series win.

The profile of Epstein was fascinating to read.

Sports Illustrated senior baseball writer Tom Verducci describes the evolution of a man whose understanding of important human qualities among his players—the character, discipline and chemistry that turn skilled athletes into leaders—enabled him to engineer one of the most remarkable turnarounds in sports history.

It’s an important message in an era where it seems like we are being overwhelmed by technological change all of which seems to be displacing humans. Machine learning, artificial intelligence, data analytics, augmented reality, automated driving, robotics—all have some wonderful attributes but you can’t help but feel that people may be rendered obsolete by all these “advancements.” As Bruce Springsteen sings:  “I just want something to hold on to…and a little of that Human Touch.”

A tech blogger recently surveyed Silicon Valley “disruptors” to determine where they see all this going. The prevailing sentiment is that we will become a society in which a few amazing minds will render everyone else unemployable through technology that replaces jobs. Nice.

These tech geniuses—said to be benevolent—will make enormous sums of money and governments will be forced to tax them heavily to pay for the rest of us to sit around and consume. Next time you have a moment; search Google for “universal basic income” and you’ll learn more. You may not sleep again, but at least you’ll be informed.

This is why it’s great to see that leaders like Theo Epstein succeed by valuing what makes us human.

Sure, he has numbers crunchers looking at how players perform with two strikes, a man on base, in humid conditions on the road against southpaws who throw wicked curveballs. But Epstein also values character, chemistry and discipline.

From the Fortune piece:

“A few weeks before spring training of 2012, in the ballroom of a budget hotel in Mesa, Ariz., Theo Epstein stood before nearly every person connected with the baseball operations of the Chicago Cubs and told them how the Cubs were going to win the World Series.

Epstein devoted the first three days of the session to on-field strategy: hitting philosophy, pitching philosophy, defense, and baserunning. But the entire last day was devoted to character. The Cubs, Epstein insisted, would acquire only players with outstanding makeup. Even Epstein realized himself how far he had evolved since he put so much faith in numbers when he began as general manager of the Red Sox. Now character did not just matter. It was essential to Epstein’s blueprint to win the World Series.

There was a reason character loomed so large in Epstein’s thinking, a reason that helped explain why Epstein was spending spring training in Arizona with the Cubs and not in Florida with the Red Sox. Epstein’s devotion to a Moneyball ­approach—data-driven analysis that helped teams identify and accumulate players with little-noticed but crucial strengths—had succeeded inestimably in Boston, where he steered the team to six playoff appearances and two World Series titles in nine seasons as general manager, helping the team break its own 86-year-old championship drought along the way.

But character and chemistry were strengths that a “quant” approach couldn’t capture, and in 2011, in what turned out to be Epstein’s final season in Boston, their absence was painfully clear as the team underwent a late-season collapse. The more the team lost, the more it broke apart from within. Players ­feuded with one another. The egos that had created cracks in the clubhouse while they were winning caused deep fissures as they lost.”

This story resonated with me on a deep level.

We’ve all been part of winning organizations that soured under the weight of ego and hubris (fatal arrogance).

As Delray Beach was making its ascent, former City Manager David Harden would warn that the biggest challenge would be “surviving success.”

I have to admit, I didn’t understand that sentiment, until I saw it play out.

When businesses, organizations, agencies and cities reach a certain level of “success” there’s a tendency for one or more of the following afflictions to crop up: complacency, arrogance, egomania, fear.

The worst thing to assume is to think you’re bullet proof or that the cash register will always ring because it happens to be ringing now.

Despite our sometimes heated discussions—that always end amicably and usually with laughter—I have learned a lot from Fran Marincola, who owns Caffe Luna Rosa. Fran is part owner– with me and three others –of Four Story Media Group which publishes the Delray and Boca Newspaper. As he might put it, he owns enough to have a voice, but not enough to insist that something he suggests actually gets done. But despite his lack of voting power, he has influence. Why?

Because he makes sense and because he has succeeded in a very tough business over a long period of time.

Fran sweats the details and he’s constantly trying to get better. Paper or cloth for the tables, how much do the forks weigh (seriously), menu tweaks, where photos are hung in the place and on and on and on. No detail is too small, because Fran believes it all counts and it does. He’s the opposite of complacent and that’s why he’s successful.

I’m sure there are analytics and data out there that you can purchase to try and build a successful restaurant. But there’s just no substitute for judgment and experience. The human touch…

It has worked for the Cubs…it works for cities, schools, non-profits and for just about any sustainable business or organization you can find.

Even Google is going to learn that lesson.

Thanks to “programmatic” ad buying by automation, major companies saw their web ads placed on websites next to hate speech including sites promoting the Islamic State—embarrassing the companies and creating revenue for the hate and terrorist groups. It’s shocking and terrible.

So AT&T, Verizon, Johnson & Johnson and others said enough. Take our ads off You Tube and off these sites—we’re done with you Google, until you find humans who can fix  the problem.  Google’s parent company Alphabet Inc., will lose tens of millions of dollars as a result and will be forced to address the issue by hiring people—what a concept.

Let’s hope humanity spreads because it’s truly irreplaceable and needed now more than ever.

Said Epstein, “ If we can’t find the next technological breakthrough, well, maybe we can be better than anyone else with how we treat our players and how we connect with players and the relationships we develop and how we put them in positions to succeed. Maybe our environment will be the best in the game, maybe our vibe will be the best in the game, maybe our players will be the loosest, and maybe they’ll have the most fun, and maybe they’ll care the most.”

So where would you rather, play, work, live? A place that values and honors humanity or a cold, purely analytical environment?

 

 

More from the Fortune piece.

What Business Can Learn From the Cubs’ History-Making Win

 

  1. Hire for character

How employees treat one another or cope with adversity can be more important to your success than their sales numbers or skill sets.

  1. See data’s limits

A statistics-driven strategy won’t help you if all your competitors are using similar techniques with similar data. Do you truly have an analytical edge?

  1. Foster connections

Epstein credits the Cubs’ success in part to the years-long relationships among their core players. “People don’t like working in isolation,” he says.

 

 

 

 

Seize the Momentum To Come Together

Local elections are different.

They are up close and personal—almost like trench warfare among neighbors.

So when campaigns end, there is widespread relief– as if a pressure valve is finally released and you can breathe again.

It’s the morning after and it feels good for a few thousand Delray people whose candidates won and won big last night.

For the few dozen who roll up their sleeves and do the campaign grunt work–signs, signatures, phone banking, message development, fundraising, canvassing, social media, sign waving and get out the vote efforts– the feeling of stress gives way to elation if your candidate wins.

Losses sting.

On many levels, those brave enough to enter the arena deserve a measure of credit.

Because it’s no longer safe to run; not that it ever was but it’s much worse than I’ve seen it. And that’s a sad thing for our community.

Of course, we are not alone. Other cities have toxic politics too.

But that’s immaterial? Delray always dared to be different.

Campaigns used to be about ideas. Lately it’s about how Delray has been ruined. Only that’s not true. And finally people said; we’ve had enough.

Enough labeling.

Enough division.

Enough whining.

Enough bullying.

And not enough empathy, collaboration and listening.

And people said enough. Enough negativity. Enough online attacks by people who have contributed little to nothing to what has been a national model for city revitalization.

As I’ve written countless times, we are not a perfect place. We have problems, big challenges and mistakes were made. But…

A great job was done here by many many people over many many years.

And it’s time we say that. It’s ok to feel good about our town. Have pride, you’ve earned it.

We are coming off a very hard fought campaign following what has been a trying time in Delray.

I’ve written often about the need to ensure that the contributors, volunteers and investors in your city are happy. I’ve written often that it is impossible to please everyone. But if you have to make a choice it’s easy. If you’re a Mayor or a city commissioner, the best way to succeed is to please the people that do the work in your town.

A large number of workers and volunteers in our community have not been happy for a long time now.

Many of our major organizations and agencies have been criticized, bullied, dismissed and disparaged.

Some have had to spend their time justifying their very existence and past decisions. You can’t focus on your mission when you’re doing that.

So when I went to Jim Chard’s Election Night Party hosted by a young entrepreneur named Ryan Boylston a lot of thoughts flooded my mind. Ryan is a partner of mine in a local newspaper and media company. He runs a successful creative agency, employees a bunch of people, volunteers an enormous amount of hours, serves on boards, started a business incubator/co-working space and is raising a family here in Delray. His wife is a teacher.

But I’ve seen him ripped to shreds by people doing none of those things. Why? Is it because he has tattoos, ambition, energy, aspirations, and a point of view?

So what?

I wish we had more Ryans. My goal—and the goal of many other mayors—was to create an atmosphere where we would attract young entrepreneurs and their families. As the movie “Field of Dreams” taught us, if you build it, they will come. Well, we built it.  And they came here. Let’s be thankful.

And the opposite of that saying is also true: if they come, they will build it–that is take your community in really cool directions and create opportunities we didn’t dream possible.

One of my other partners in the newspaper is my friend Scott Porten. He built CityWalk, the Estuary and Harbor House in Delray and he stopped developing about 10 years ago. He took risks here, he created value and energy in Pineapple Grove and elsewhere where businesses and restaurants create jobs and serve people. I think what he and others did was pretty amazing. He replaced blight with vibrancy.

In the past decade, he has chaired city advisory boards, been heavily involved in the Beach Property Owners Association, he and his wife are raising two terrific kids, they are involved in their children’s school and Scott has chaired our chamber and Old School Square. He is a good and generous man. He loves this city and serves it every single day. I’ve never seen him say no to any person who has asked him for help and or advice. I can say the same for many other developers in town. Have you seen what Rick Caster has done with the 21 Drops Building? It’s indescribably beautiful and houses his wife’s growing business. Have you been to Ziree, the great Thai restaurant? Before New Urban Communities came to town–the area’s highlight was a drive through liquor store.

But some have vilified developers and development; when we should be encouraging good design, respecting property rights and putting trust in our land development regulations which guarantees we won’t look like Boca or Fort Lauderdale.

At Commissioner elect’s Jim Chard’s party, a woman I know came over to me and thanked me for helping Jim and Commissioner elect Johnson. She said “thanks for being fearless.”

Well, the truth is I’ve been anything but.

Yes, I speak my mind but I also pull punches. And that’s wrong. And so another guy I know called me out on it this week and we got loud with each other. And I said, “well, I have my style and you have yours. Let’s see which is more effective.”

But perhaps he’s right. A little bit anyway.

I don’t like bullies and I will and have stood up to them. But I also don’t like to fight and I don’t like politics. I like the work.

But another friend taught me that commissioners own culture in a town. Not the kind of culture we see at Old School Square or the Arts Garage. But culture in the sense of how we feel about our city—whether we have pride, whether we can work together effectively and whether we can disagree without burning down each other’s homes.

And on that measure our commission has failed. Big time.

So that’s why worked I hard for the candidates I backed this cycle—because I liked their maturity and temperament.

I left Jim’s party when Mayor Glickstein began to speak because I hold him accountable for some of the mess the volunteers have been dealing with for the past several years. I care about our Chamber—and it has its challenges because of politics. I love Old School Square—and it struggled to get a lease, lost events and rental income and I watched as two of my heroes Frances Bourque and Joe Gillie were criticized and the board I serve on accused of not being effective and worse. These are good people, our best.

I watched when the BPOA spent 6-8 years working on a Beach Area Master Plan pro bono—only to see the architect Bob Currie–who has been 48 years– get criticized and the leaders of the association feel dismissed.

And I watched a corporate headquarters and movie theater CEO who does business on a global basis be called an “amateur” at a hearing. That remark stung him. And many of us volunteers who love Delray reached out to him to apologize. Not because we’re shills or bought, but because we value people who want to invest here.

It doesn’t matter so much whether you want iPic or not, but it does matter how investors and businesses or anyone is treated when they go before our elected officials. It’s everything and it reflects on all is us.

So…I’m happy this morning. So are many others.

But we have made mistakes in this town that I hope we don’t repeat this time. When we hit a rough spot and we think we correct it, the tendency is to move on and that’s good. But it’s not good to move on before we the people discuss what has happened and why; and how we might avoid problems from recurring.

We have a chance…to mend fences with people who have spent years attacking each other culminating in ugly elections that trash our town and leave marks. But only if we seize this moment.

My hope is we do—this time. Because there is a new positive energy in the city and there is room for everyone—even those who disagree. But only if there is civility and respect. And it starts with the dais.

It always has.

 

The Unsung Heroes Make All The Difference

Marc Stevens was surprised by Old School Square CEO Rob Steele.

There’s beauty and power in the everyday.
There’s gold in the things we take for granted. There’s value in every member of the team– even though we often focus on the star quarterback.
The board of Old School Square was reminded of these profound truths at its recent annual meeting when President Rob Steele recognized Marc Stevens for 19 years of hard work and stellar performance.
If you’ve been to Old School Square any time during the past two decades chances are you’ve seen Marc or at least benefitted from his work.
Marc is a quiet guy who shuns the spotlight but he’s been a vital piece of Delray’s cultural center for a very long time.
Marc is always quick with a smile and a wave when you see him. And it seems like he’s always working at Old School Square…days, nights, weekends, holidays. He’s a constant.
And because he’s a constant,  it might be easy to forget just how important his work has been.
But Rob Steele is an extraordinary leader–just like Joe Gillie was– for so many years. And the best leaders recognize their team and build them up. Rob gets that and it’s genuine. He truly appreciates his team and it’s wonderful to see. It makes all the difference.
So at the end of the recent annual meeting, which was a celebration of accomplishments, a thank you to departing board members and a hello to new members, Rob and his team honored Marc for his work.
He was surprised and deeply moved.
Marusca Gatto, who runs the Cornell Museum, mentioned how artists love how Marc hangs their work often mentioning that their art has never looked as good as when it’s displayed and lit by Marc.
Wow. Isn’t that cool?
Others talked of his selfless hard work, his dedication and his deep knowledge of how to run so much of what makes Old School Square magical.
It was a warm and fitting ending to a great annual meeting.
Old School Square is a community treasure. There’s no doubt.

It’s historic buildings are beautiful and it’s activities and offerings are hugely beneficial to our city.
But I was reminded that the true heat and soul of the organization are the people who dedicate themselves to Old School Square’s success.
Founder Frances Bourque–my hero… Delray’s hero… who knew all those years ago that those dilapidated old buildings could be the source of our revival, board chair Bill Branning who has been there from the beginning and felt something special about the place and has never left, vice chair Bill Morris, a caring gentleman whose heart is dedicated to this town, Scott Porten, a former chair who dives in to projects with passion and smarts, Melissa Carter for 18 years the super marketer of Delray’s arts and on and on it goes. From Jay in the box office and Liane in education to the hardworking finance, museum and lighting team–it’s the people who make the organization so incredibly special and vital.
Board member and artist Patricia McGuire painted a beautiful picture of Marc. You could tell it was a labor of love.
And that’s the best description I can give of Old School Square..a labor of love. Which is why it works so well.

In appreciation…

 

Community in an Age of Screens

We're a dot, but that dot means a lot.

We’re a dot, but that dot means a lot.

Maybe it was just the holidays.

I hope not.

But there seems to be a feeling in the air–a desire to reconnect, a hunger for progress and a passion for community taking root in Delray Beach again.

Everywhere I roam–the breakfast places, the Chamber, Old School Square, the Coffee District, downtown, holiday parties and in my email inbox–I’m hearing from people who are tired of feeling tired, angry at feeling angry and itching to feel productive again.

They want to build. They want to grow and prosper. They want to lead. They want to feel connected to something other than a smartphone screen.

They don’t want to simply see things happen, they want to make things happen.

We’ve been waiting a long time for this. Is it real or a mirage?

I guess we will see.

2016 for many people was not a very good year.

We lost a lot of icons–Ali, Bowie, Prince, John Glenn, George Michael on Christmas Day, Carrie Fisher and her mother just after Christmas.

The presidential election was brutal.

There’s opiate addiction, division, violence, racism, terrorism and hacking. I was hacked myself—as was a young man I mentor (and he mentors me). He ended up as part of an international news story, but that’s a tale for another day.

A writer I admire wrote this on Christmas Day. His name is Bob Lefsetz and he writes mostly about music, but also about life.

“I don’t know why we hate each other so much. I don’t know why certain people believe they have the answers. I don’t know why society has become so coarse.

But I do know at the end of the day we’re just people, here for a very short time. And what makes us feel best is to be part of a community.

Choose yours. Just be sure to join; to belong.  Because people will surprise you. When you’re down and out they’ll lend a hand. They’ll listen to you.”

Well we are about to find out.

There’s an election in March.

Two seats are up for grabs on a City Commission that is divided and angry with one another.

Already 8 candidates and maybe more are lining up.

This ought to be fun.

There are two ways this can play out.

We can have a somewhat civilized election focused on ideas or we can roll around in the gutter for a few months.

The last few election cycles have not been high water in marks in terms of political discourse.

You’d have thought we were living in war torn Libya based on the negativity; not a nice city with rising home values, a thriving downtown and amazing assets.

That’s not to say that there aren’t problems.

Opiate addiction, property crime and unsavory sober home operators are among the complex issues facing Delray.

A lack of middle class housing options, schools that continue to struggle and very high commercial rents are also challenges that deserve our attention.

Let’s see if any of these are addressed in the upcoming election.

All of the challenges we face require community to either overcome or improve. Nobody has all the answers—even if some pretend they do—but there’s no denying that cities, businesses and organizations function better when people work together. Dismiss that simple premise as sentimental claptrap, but it’s also true. A unified, focused and sustained community effort can and has made all the difference in this city.

The other “issues” we face and talk about are manufactured: i.e. self-imposed.  We choose function or dysfunction.

For example:

Civility is a choice.

Micromanaging  is a choice.

Being able to compromise is a choice.

Majoring in the minor is a choice.

Address those and you’ll be able to quickly stop the attrition at City Hall and begin to establish stability.

Whether we progress or decline is a choice.

If you want to see an iPic downtown you can make it happen.

If you want to settle a lawsuit–you can.

It’s really not that hard. Unless of course, you make it so. I’m afraid, that we have made it so.

****************************************************************************

A quick word about recent elections and endorsements.

A reader recently questioned my judgment in recent election cycles. That’s fair game. But before you draw a sweeping conclusion it’s helpful to know all of the facts as well as the context of the times.

But first a little background on what I’ve learned in observing local government for 30 plus years.

Truth is, being an elected official is the equivalent of an MRI. It reveals who you really are.

All of us have strengths and weaknesses and being an elected official will reveal both. There is no hiding in public office.

Hopefully your strengths outweigh your weaknesses and hopefully you can work on those weaknesses because public service provides a unique opportunity for personal growth and yes service to others, which sometimes gets lost.

The reader said she agreed with many of my views but felt that my endorsements in recent cycles contradicted my writing.

I appreciate the comment because it allows me to clear the air. (Wishful thinking?).

The only elected official currently serving that I have endorsed is the mayor, during his first run for office. I was off the team early after one group meeting and a few personal attempts to discuss areas of differences that didn’t go very far. These things happen—and while they are not happy occasions– life goes on.

In the last mayoral election, I voted for other items on the ballot, but I didn’t vote for either mayoral candidate even though I know both men and have considered them friends over the years. I was disappointed in the campaigns that both waged and have said so in this space several times and in personal conversations.

I feel they mischaracterized the state of our city, its history, its achievements and its character.

In prior years, I proudly endorsed Fred Fetzer, whom I served with against a candidate who I never heard of before (and never have seen since) and Gary Eliopoulos who is a close friend and deeply experienced in all things Delray. He’s also really funny and trust me when I say that we need humor in government.

I also endorsed another former colleague Pat Archer in her attempt at a comeback and my neighbor and friend Bruce Bastian who lacked a long local resume but whose calm demeanor and maturity would have been welcomed today. I watched my friend get unfairly labeled—in my opinion– but  I also understand that entering the kitchen means you sign up for the heat.

Ideally, we are able to choose candidates that have long track records of community involvement. Those are the candidates who know our city best and those we know best. Or we think we know….heavy sigh.

As I have mentioned earlier, there’s something about a commission seat that reveals layers we may not have seen before–some good, some not so good. And so sometimes we miss on the people we think we know. I wish I had better radar, because life would be far less painful. And I have questioned my judgment many times in an attempt to be better and to learn.

Why?

Because these things matter and they are important. And so when you tell friends that you are behind a candidate and that you believe in them, it’s a significant limb you are choosing to walk out on. It’s also a risk, because sometimes you are wrong. Sometimes the candidates don’t turn out to be who you thought or hoped they would be. And sometimes, you have to look in the mirror and say you missed. And sometimes you get fooled.

Not to minimize or skirt the issue, but I have learned that mistakes are seldom fatal and that success is never final.

My view is pretty basic. I’m a long term player. I don’t try and pick winners. I try and help the candidates I feel (emphasis on feel not know) will move the city forward.  I have backed people I knew would lose but they were– in my opinion anyway– the better candidate.

I’ve made some bad picks too, but as soon as I see someone veer off the rails into behavior I think will hurt Delray, I point it out.

It has cost me some relationships. No doubt about it.

Sometimes speaking your mind gets you banished—you wander the desert so to speak. But I’ve also learned that the truth is a stubborn thing, it tends to get in the way of rumors, misinformation and lies. In my book, I wrote about being the subject of criticism. As someone who likes to be liked, it was a hard lesson to learn. But I learned that while nobody has all the answers or is always right, if you know who you are and have the right motivations—for example the community’s interests over self-interest—the criticism– (if false)  doesn’t stick over time and your true friends see the real you and stick by you because they know who you are.

I don’t mean that to be flippant because losing a relationship is never pleasant. It hurts. But I’m not the type who can stand by silently or sanction behavior just because of a personal relationship.

Ultimately that is not being a friend–a nuance missed by a few folks.

I’d rather be on the outside than pretend just to go along to get along. You pay a short term price for that sometimes. But never a long term one.

I’ve learned that the politicos come and go, but those who are doing the real work in the community stay—if we’re lucky.

I’d rather support their work than pretend or grade on a curve. In business, the adage is to fail fast and move on. If you can’t agree, try and fix it, but if that’s impossible there’s no sense pretending. I don’t think that’s being a real friend or a good citizen. I aspire to be both.

There are political insiders who think they know me when they don’t. Some of my biggest critics are people I’ve never had a conversation with and couldn’t pick out of a line-up. Others do know me and we just don’t see eye to eye.

Some see things that aren’t there and they think I’m “behind” people I’m not.

That goes with the territory I suppose.

But if I support someone you’ll know it. I tend to talk and write–and then talk and write some more. And now that I co-own a newspaper—well… we buy ink by the barrel.

If I think you’re good for Delray I will say so. If I think your bad for the city I love I will say so as well. It’s not personal, even if I don’t like you or even if I think you’re wonderful.

It’s about Delray.

It has been for 30 years now.

 

Trust & Confidence Make The Difference

and also lunch and dinner.

and also for lunch and dinner.

America is a politically divided nation.
But there’s a few things Americans agree on when it comes to the federal government.
It can’t be trusted.

It’s wasteful.

And it’s led by people who say and do anything to get elected and then abandon those promises to serve special interests.

Is the same dynamic infecting local government as well?
A new study by NYU Professor Paul Light, a recognized expert on public service, concludes that almost 70 percent of Americans say the government needs major reform, even though there is a wide divide on what needs to be done and how to get there.
As an old political science major, I find the study interesting.
But this blog focuses on local issues and so I always try to view findings through that prism.
Does this national trend threaten the reputation and trustworthiness of local government?
About a decade ago, I was part of a small group of local mayors who founded the Florida League of Mayors. It was an offshoot of the Florida League of Cities and the organization tried to capitalize on surveys at the time that found  Floridians had enormous trust in local government and that mayors especially had the confidence of citizens.
People might have been wary of Tallahassee and may have been disgusted by Washington but they liked their local governments.
Trust and confidence in your City Hall is an often underrated asset.
And it works both ways: citizens obviously win when they have faith that their tax dollars are being spent wisely and that their local officials can solve problems and seize opportunities. And those who work in local government win too when their citizens support and trust them. They can safely innovate and they can feel confident that their citizens support them in what can be very difficult jobs.
There was a time when Delray stood out in this regard. A time when over a thousand citizens volunteered for the Police Department, raised money for public safety budgets, voted to go into debt and raise their taxes to fund community projects and generally felt that City Hall was an agent of progress, a place where problems were solved and where you could find answers and support.
City staff was outcome oriented and not mired in process. Things got done: Small things–kitchen permits, sea grape maintenance, leases for key non-profits etc.
Big things got done as well–the Decade of Excellence, the creation of a Community Land Trust, the adoption of a Downtown Master Plan and more.
How do big and small things happen? What makes progress possible?
In a word: culture.
Not the kind that might describe art and music, but rather the kind that allows for collaboration, creativity, compromise, compassion, civility and empathy.
A good culture is built on trust and accountability–those two words are not mutually exclusive. You can have both.
When you have a good culture in your town, there are no limits to what can be accomplished.
The best leaders I have seen empower people. And the best outcome you get from a culture of empowerment is confidence and momentum.
Positive momentum is immensely powerful. It creates special cities. When you believe in what your doing and you have the confidence to venture great leaps occur.
I started writing about Delray Beach in 1987.  I hear many people around town comparing this era to the 80s. It’s not a good comp as they say in real estate.

Some say the level of dysfunction and rancor among commissioners is comparable to that era. Some say it’s not as bad, some say it’s worse.
My take: the 80s were rough here, marked by crime, drugs, blight, instability at City Hall and racial tension.
But some big things got started. Some important seeds were planted. The first historic districts, the launch of Old School Square, the creation of a CRA, a major effort to improve local schools, the seeds of Pineapple Grove, Visions 2000 and the Decade of Excellence.
Pretty great stuff. And yet…what do people remember as much or maybe more than the achievements? They remember the revolving door of managers and department heads, the backbiting among elected officials and the sense that other places were thriving and we were stuck.
And then it changed.
The culture that is…a new crop of commissioners and a new mayor were elected, stability returned–civility too. Progress happened and Delray was on its way.
Delray developed a brand as an innovative city, a pacesetter, a good place to work, a good place to live and a good place to invest. Fun, vibrant and  entrepreneurial were among the words often used and bus loads of people from other cities came here to see how “it” was done.
So what’s the buzz now?
Citizens suing the commission over a charter violation because warring elected officials cannot compromise.
A revolving door of managers and department heads.
Major private investments delayed, pronounced dead or in costly litigation.
Residents complaining about a toxic culture and how hard it is to volunteer in this city. Yep, how hard it is to volunteer because of a culture of toxic politics on the commission.
2017 is a New Year and a chance to turn things around. It can be done.
We’ve done it before.

If we do, we will solve problems and seize opportunities. If we don’t, we risk 30 years of progress and more important –our future.
It’s time for a change. If you love Delray as many of us do, it’s time to get moving. We stand for what we tolerate. And right now we are tolerating a whole lot of nonsense.

Arts Garage is a Start Up to Bet On

Bob and Linda Schmier and Chuck and Pam Halberg are just a few of the passionate volunteers devoted to Delray's Arts Garage.

Bob and Linda Schmier and Chuck and Pam Halberg are just a few of the passionate volunteers devoted to Delray’s Arts Garage. The couples were honored for their contributions Friday night.

I think of Delray’s Art Garage as an entrepreneurial startup.
Roughly five years old, the Arts Garage has blazed a trail, overcome a few near death experiences and has created a brand in a very crowded and fickle marketplace.
Tomorrow night, the Arts Garage is hoping to land a five year lease from the City Commission. I hope they get it. I’m rooting for the Arts Garage because it’s an important part of Delray Beach and because some really great and passionate people have rolled up their sleeves and opened their check books to keep it alive and thriving.
If you had doubts as to the passion and commitment to the cause, they would have been erased if you saw what I saw Friday night during the Arts Garage’s Tribute Gala.
The sold out event honored Chuck and Pam Halberg and Bob and Linda Schmier for their commitment to the organization.

I was honored to emcee the event and say a few words to celebrate the naming of two theaters at the facility after the Schmier’s and the Halberg’s.
You couldn’t find two more deserving couples. Their commitment, generosity, hard work and belief in the Arts Garage has been unwavering and that’s a good thing because the Arts Garage has had some major challenges in its short life.
First there was an ill advised attempt to challenge the CRA’s ability to provide funding, then there was some strange politics that briefly threatened the organization, followed by fiscal challenges, staffing issues, board turnover, attempts by others to purchase the space and assorted other dramas.
Through it all, the Halberg’s and the Schmier’s were there.
The truth is, cities, startups and non-profits all need people like the Halberg’s and the Schmier’s in order to thrive. They need the true believers, people who just won’t let an endeavor or a mission fail.
Delray has been especially blessed to have these kind of people in a variety of spheres over the years.
When they show up and lead, great things happen, success is ensured and any and all obstacles can and will be overcome. Progress is literally assured.
Smart communities recognize these heroes and heroines and nurture them. These leaders should be appreciated, protected, trusted and supported. Help them if you can or get out of their way. But trust in the outcome. Because success is assured.

These are the type of people who are so talented, so dedicated and so committed that failure is simply not an option.
I have seen the power of this type of leadership and it is remarkable to experience.

Quite simply, it’s magical.

And while it is rare, it is also essential. That’s why I believe our city has been blessed. We have had a bunch of special people who have emerged to achieve incredible success often against long odds.

If you think this type of work is easy, I can assure you it’s anything but. Yet the examples of local success are abundant and that’s made all the difference in Delray Beach.
Frances Bourque and Joe Gillie at Old School Square. Nancy Hurd at the Achievement Center. Lynda Hunter at our library. Perry Don Francisco of Boston’s on the Beach as an exemplar for the business community. And the list goes on.
I have a similar feeling about the Arts Garage thanks to people like Chuck and Pam, Bob and Linda.
The key is to be able replenish the tank when it inevitably empties. People move on. They retire. They pass away. They relocate. They want to try new things.
The Arts Garage is still new. It was launched by a very powerful and visionary force: Alyona Ushe.
I really like the choice of Marjorie Waldo as the new leader. And of course, they have the Halberg’s and Schmier’s.
These are the type of people you trust in… Brian Rosen too.  He’s a real good guy. Ronnie Dunayer: awesome. The other board members–excellent.

The great people on the Guild too..they care.
Give them a lease–they’ve been month to month for 9 months;  a period of time in which they have made strides. Let them experiment; don’t micromanage. Allow them to use the facility to raise money and try new things. Trust in passion. It’s what makes cities magical.

Be Nice

Wayne Gretzky: The Great One, Also the Nice One

Wayne Gretzky: The Great One is also the Nice One

“It’s so easy being nice.” – Wayne Gretzky.
You know what else is easy? This simple concept: we have the power–so much power— to help each other.

We have so much power to heal one another; to build each other up, to support good things and good people.

It’s so easy to help. All we have to do is try. It’s a decision.
Or we can choose not to.

We can choose to accuse, divide, hurt, harm, disparage, disrespect and violate.
And because we often do, we also have so much power to harm.

Clearly we see this play out in our national politics but we also see it play out in City Halls and Commission Chambers and on social media platforms all across the world.
Leaders have the extraordinary power and opportunity to harm or heal. It’s their choice.

With every email they send, with every comment they make they can uplift or they can deflate.
Right about now at this point in the column, some of you are getting a cavity from all this “sweetness.”  I feel you.

And I know what you’re thinking: what about accountability? What about people who deserve a good rebuke?
Well glad you asked. Because accountability is tied closely to emotional intelligence and to kindness.

If mistakes are made—and they will be– they give us teachable moments. But most of the time, the people and organizations who can use the education don’t deserve to be obliterated. They need to be taught and while instilling fear and bullying may be your preferred method, it isn’t sustainable. Oh you’ll get short term results and when you’re gone or not looking you’ll be ignored, forgotten or mocked.
Bullies don’t age well.

Narcissists inflict lots of damage. But they don’t transform or uplift. They are too busy tearing down others so they can feel better about themselves.

True accountability occurs when learning and growth happens. You can only grow in an environment that values personal dignity and respect. The best teams, the best platoons, the best organizations build their success around chemistry, respect, love, kindness and education. The best teams root for each other. Caring becomes your DNA.
As a baseball fan, I love the story of Kyle Schwarber, the Cubs slugger who came back for The World Series after suffering a devastating knee injury at the beginning of the baseball season.
Schwarber was befriended by a 10 year old boy in Arizona who is suffering from a debilitating physical condition. The boy is very sick but he’s comforting the ballplayer and Schwarber was quickly able to put his disappointing but temporary knee problems into perspective.
The two friends exchange letters and encouragement. They inspire each other through simple acts of kindness: text messages, small gifts, kind words. When Kyle gave his friend a bat, the boy asked if he could auction off the memorabilia so other sick children could benefit from better care.

Isn’t that powerful? Isn’t it moving?

Kindness is strength.
We all know stories of unspeakable horror so there’s no need to relate them here. But it’s the every day bruises that some dole out that can take a toll and can leave a mark as well.
The snide email that insults a volunteer, the insensitive attack based on cooked up info, the attempt to bully those who don’t agree with you.
Leaders build, bullies deflate and harass.

Bullies need to be confronted and when that happens they tend to do two things: deflect (it’s not my fault, you are bullying me, how dare you) and shrink.

Because once revealed, a bully is seen as small, petty, mean and insecure. Exactly the opposite of a leader.
Wayne Gretzky was my favorite hockey player. He is also said to be a nice guy.

Being nice is indeed a choice. And yes; it is easy.

Celebrating Entrepreneurs Delray Style

Rubin

It’s Sugar CEO Jeff Rubin

Five years ago I co-chaired a committee for the Business Development Board that focused on entrepreneurship.
It was a change of pace for the BDB– our county’s chief economic development organization– which has traditionally focused on recruiting new businesses and expanding existing ones.

But more and more communities are realizing that economic gardening –growing your own–is a desirable strategy. I would argue it’s the most desirable strategy– surely better than throwing money and incentives at companies that may or may not stay for the long haul.
The  entrepreneurship committee is the BDB’s foray into connecting with and supporting efforts to strengthen our entrepreneurial ecosystem. The BDB is an effective convening entity able to bring big businesses, governments and chambers together and introduce them to the next generation of business leaders.
So when my friend, Committee Chair Connor Lynch, invited me to this year’s entrepreneurs lunch I was eager to see what’s happened since Connor and I along with other committee members launched the lunch a few years back with a keynote from the founder of Priceline.
That event was a success and I’m happy to report that this year’s event was even better and far more powerful.
Connor and the BDB delivered.
And what made the event even cooler for me and other Delray folks in the crowd -Chamber CEO Karen Granger, UBS exec Nick Sadowsky, Red Pepper Principal Christina Hammond, Florida Blue’s Beth Johnston, Economic Development officials Joan Goodrich and Liz Burrows and the Small Business Development Center’s Vin Nolan–was that this year’s lunch featured TED like talks from three talented entrepreneurs with strong Delray ties.

ryan

Woo Creative founder Ryan Boylston

The featured speakers were Ryan Boylston founder of Woo Creative and my partner in Four Story Media, Felecia Hatcher founder of Feverish Pops and Code Fever and Jeff Rubin founder and CEO of It’s Sugar.
Ryan runs a successful branding and creative agency, serves on city boards and is an active volunteer for community causes. Together with several other partners, employees and freelancers we are working on creating a Hyperlocal news platform in Delray and Boca. Ryan is a whirlwind of activity and ideas as well as a young father and husband.  You can get exhausted just thinking about his daily responsibilities. Ryan’s talk focused on millennials and business creation. It was fascinating and can be viewed on Facebook’s Woo Creative page. (If I was tech savvy I would have figured out how to add the link).
He also made an important point: while we celebrate the Zuckerberg’s and Branson’s for their moon shot success we need to build the capacity of those starting local businesses so that they can succeed and create  jobs.
Yes. We. Do.

Felecia Hatcher founder of Code Fever

Felecia Hatcher founder of Code Fever

Felecia, who is a delightful and energetic entrepreneur, grew up in Delray (she went to high school with Connor) and her dad has run a successful construction company here for 17 years. She sold Feverish Pops, has written some great books and is now passionately building Code Fever which seeks to teach African Americans and Hispanics the coding skills they need to succeed in the 21st Century.
That type of effort needs to happen in Delray.
Jeff Rubin has an It’s  Sugar store on Atlantic Avenue and has seen his candy business grow exponentially. He’s on pace to have over 100 stores in 2017.
Despite that frenetic pace, he has found the time to connect with students at Carver Middle School teaching students about business and marketing. The effort created a Carver branded gummy bear. How cool is that?
Kudos to the Delray chamber and City education efforts for making that connection happen.
So my friends,  Delray’s Got Talent.

It’s here.

The talent has been attracted to Delray by three decades of redevelopment efforts which has created a vibrant place with great restaurants, events, festivals, cultural activities, recreational opportunities and other intangibles that we need to support, cherish, improve, protect and nurture. These are the conversations we need to be having. How to leverage what has been created in our city.
Unfortunately, our city is not having those discussions and to the extent they are, the discussion seems fixated on costs, negative not positive impacts, inconveniences etc.  All of those are valid items to discuss and debate but it’s not a complete picture if you don’t include the benefits and the possibilities. And I would argue that the benefits far, far outweigh the negatives.
If we want to take care of our future we have to raise the level of discussion beyond whether Garlic festivals should have mechanized rides or whether we should permit a tattoo business into town.
We have to figure out how we can make sure Felecia brings Code Fever to Delray so our children can learn needed skills.
We have to figure out how to improve our public schools. And we  have to figure out where our workforce can live and how we can bring businesses to our downtown (which will never be done) and to Congress Avenue and to our Federal Highway corridor, West Atlantic and “four corners” area at Atlantic and Military Trail.
You can’t cut your way to success, you have to grow responsibly and strategically.
We need expansive thinking, not regressive and deconstructive policies.
The entrepreneurs are here. And more will come and more will emerge if we continue to aspire as a community. They will go elsewhere and our youth will leave  if we don’t aspire. That’s how communities whither and die, when they fixate on negatives, grow complacent or send a message that business (and dreams) should look elsewhere.
Let’s embrace progress and manage change. It’s what entrepreneurs do every day.

Leadership Is The Answer

leadershipimage

Fortune Magazine just released its list of the world’s top leaders.

Interestingly, no candidate running for president on either side of the divide made the list which was topped—somewhat controversially—by Amazon CEO Jeff Bezos.

Bezos was the recent focus of a New York Times expose’ detailing some pretty tough working conditions at the Seattle based company. Fortune’s editors acknowledged the piece and said that Amazon will probably never make the list of `best places to work’ but noted Bezos’ business acumen and the disruptive business model he has employed to challenge and or beat everyone from Walmart to Barnes & Noble.

While there’s no doubt that Bezos has changed the world, I find it hard to fully admire someone who doesn’t create a good culture in the workplace. While Amazon may be an outlier in terms of performance, my guess is that most companies, organizations or governments can’t thrive unless they get their culture right.

A friend recently asked me what I felt were the biggest issues facing Boca Raton and Delray Beach.

Was it education? Drug addiction? Crime? The sober house/ rehab industry? Overdevelopment? Traffic? Affordable housing?

Nope.

The biggest challenge we face as a community and as a nation is leadership, or the lack thereof.

Leadership matters.

If you attract, retain, cultivate, grow and support leadership in your schools, companies, organizations, non-profits and communities you can pick the problem and be assured that good leadership will either solve it or make a noticeable difference.

Good leadership makes the intractable, tractable. And the opposite is also true. Without solid leadership it’s hard to make a dent in problems and just as hard to seize opportunities.

On the national level, this election is certainly unlike any other we’ve seen. I have friends who are all over the philosophical map—conservatives, liberals, moderates and people who usually don’t pay any attention to politics. But this year it seems everybody is paying at least some attention and most of the people I know cannot believe what they are witnessing.

Regardless of your views, it’s hard to make an argument that this is a contest between our best and brightest minds—leaders who are equipped to tackle an increasingly complex and dangerous world.

I’ve heard the words “scary” “surreal” and “embarrassing” used frequently.

This brings us to the local level; where government is closest to the people.

One of the scary trends I’ve seen is the diminishing number of people who vote despite increases in population.

When the universe shrinks, a small number of people can exercise control over the many that choose—inexplicably– not to have a voice.

Consider these numbers in Delray Beach.

In 1990, there were 26,330 registered voters in Delray. The landmark vote that elected Tom Lynch mayor and Jay Alperin and David Randolph to the commission attracted 41.54 percent of eligible voters. Randolph earned 7,720 votes.

In 2014, less than 6,500 votes were cast in the Delray municipal election. In 2015, less than 7,000 votes were cast in a hotly contested mayoral election. The winner had less than half the votes that Randolph earned 25 years prior in a city that had far less people. The turnout was 16 percent.

That’s not a sign of civic health.

Boca’s not any better. In 2015, there were slightly less votes cast in Boca than in Delray, despite Boca being a much larger city.

In 2014, about 11,000 votes were cast. There are nearly 60,000 registered voters in Boca.

Low voter turnout is not necessarily a symptom of poor leadership, but the more people that pay attention to local issues the better. And if they pay attention they may get involved and that should certainly improve the pool of candidates.

If we want to solve problems and seize opportunities, we need good people at all levels of government participating in our Democracy. It’s that simple and that hard.