The Return of Print? Perhaps

Print promotes concentration and allows for an immersive experience.

Print promotes concentration and allows for an immersive experience.

I’m a print guy.

Oh, I love the Internet, have a blog, enjoy Facebook, know how to tweet and read the New York Times on my smartphone. But I still love books, real books. And I still love print newspapers and read two a day and the Times in print every Sunday.

So I was thrilled to see a terrific column by Colin W. Sargent, editor and publisher of Portland Magazine this month extolling the many virtues of print.

I subscribe to Portland Magazine and eagerly await its arrival every month. I fell in love with Maine two years ago during a birthday trip to the state and especially enjoyed spending time in Portland, a great, walkable little city with amazing restaurants, a vibrant art scene, live music, festivals and a picturesque waterfront.

This month, Sargent wrote about the many benefits of print, citing research done by cognitive literature scholar Susanne Reichl of the University of Vienna who says when we read we actually lose ourselves while reading books, magazines and print newspapers. Good writing transports us and in a world full of noise, our minds can use the escape.

Sargent writes that when he reads he gets swept up in the stories and descriptions and that he becomes more “fully human” and that’s why we will always have a need for print material because the digital experience is just not quite the same thing.

“Pop-ups, streaming, email alerts and other interruptions can’t help but prevent us from reaching deepest into the reading experience,” he writes. “The internet may be irreplaceable, but so is real reading with a real book or magazine.”

Naomi Baron who has studied the difference between online reading and reading print materials says her research clearly shows that readers pay more attention and retain more information when reading print.

Students multi-task three times as much when reading online than when they read hard copy and therefore don’t connect emotionally to digital material, she says.

Sargent’s prediction: a print comeback is coming soon to give us relief from the cacophony of the internet.

His advice: “buy all the print newspapers you can right now, because they are on the eve of a renaissance.”

Well, we did. (shamless plug: Delray Newspaper, Boca Newspaper) So I sure hope he’s right.

No less a sage than Warren Buffett is also bullish on local newspapers and magazines. He doesn’t believe in regional papers, but small papers that serve their markets well have some life left in them, says the Oracle of Omaha.

So maybe our desire to connect emotionally with the written word; our need to concentrate and move away from the screen (for just a little while) and our need to avoid pop-ups, texts and email notifications will give newspapers, books (I wrote one of those too) and magazines (go Atlantic Ave) a bright future.

I sure hope so.

 

 

 

Leadership Instills Belief

crossroads

I read a fascinating story in Sunday’s New York Times.
It was the story of a man in a poor Brazilian favela who converted an old decrepit building into a badminton training center that is producing champions.
His son will compete in the Olympics only a few years after picking up a racquet and dozens of other children are training and winning in the midst of poverty, crime and despair.
It was an uplifting story of what my old commission colleague Jon Levinson used to call “a monomaniac on a mission.”
Never ever underestimate what a passionate person can achieve if they believe in their cause and won’t stop until they change the world, or their little corner of it.
And that’s why a dad in Brazil worked for years, scavenged dumps and pushed until he created a place where children could come and learn that they could achieve. It wasn’t about badminton per se, the sport was just a vehicle. The real end game is to instill belief.
That’s what leadership does. It instills belief, uplifts others and speaks relentlessly about possibilities, solutions and a better future. Leadership is empathy. An ability to see and feel what others may need in order to thrive, even if they might not see it (yet) themselves

It’s doubtful that impoverished children in Brazil were sitting around dreaming of playing badminton. But they were certainly in need of someone who cared about them and believed in their futures.
Fortunately, in Boca and Delray, we have been blessed with people who have stepped up and made a difference. Some have worked with children, some have devoted themselves to the arts and culture, others have devoted their lives to bettering a neighborhood or treating addiction.
They are leaders in the purest sense.
I’d love to share a few examples with you.
Tony Allerton and a few other good people founded the Crossroads Club 35 years ago to help those who are in recovery from an array of addictions.

For some it’s drugs. For others it may be food, gambling, alcohol or sex. Tony, a Korean War veteran and all around good guy, has been the heart and soul of the place from the beginning. And he and others at Crossroads do an amazing job. They serve over 900 people a day, an astonishing figure and a blessing to those in need of community, love, understanding and truth.
Tony is something else. Inspiring, positive, warm and caring.

These are the types of people I think Pope Francis referred to during World Youth Day yesterday when he urged people not to succumb to complaining and negativity but instead find ways to care for and help others.

The Pope called negativity a “virus infecting and blocking everything” and said young people must not forget about God in a world of unlimited information.
My friends at CROS Ministries are also amazing. In our community, you may know their work at The Caring Kitchen which for many years has provided food to the hungry in our community. They are remarkable community servants. They serve over 100,000 meals a year, each and every year. Just remarkable.
Fortunately, there are many more examples of the power of visionary leaders to make a difference.
For a while now, there has been a desire to create an entrepreneurial “hot zone” in Delray Beach.
There’s also been a long time desire to jumpstart Congress Avenue and to rejuvenate US 1 and south of the avenue, the Sofa district.
All of this and more is not only possible, it’s probable if the right combination of people, passion and leadership make a choice that it will happen.
If you can create badminton champions in a favela (and teach them movement based on Brazilian dance steps) anything is indeed possible.

Task Force Exhibits Passion & Leadership

heroin

Our country is suffering from a deadly crisis.

People are dying from coast to coast as a result of heroin and other forms of substance abuse.

It’s not a new problem, but it’s growing, and right now heroin, flakka and fentanyl are taking a heavy toll. A very heavy toll.

Our community is really suffering. Nearly 800 drug related calls for service in the first six months of the year, according to recent stats. People are overdosing or dying with shocking regularity on our streets and in homes.

Our police officers and firefighter/paramedics –many very young– are having to cope with a humanitarian crisis, hitting people with doses of Narcan (which reverses the effects of heroin) to save lives. But Narcan is not much of a match for fentanyl, which is incredibly powerful. It’s a lot to deal with and despite incredible efforts by dedicated people the flood continues.

Recently, I have gotten to know and admire Suzanne Spencer, who for five years has been the volunteer leader of Delray’s Drug Task Force. The effort dates back to a former commission colleague of mine, the late Pat Archer, who was passionate about the issue and led early efforts to gather the community and respond to the challenges posed by substance abuse disorder.

Suzanne Spencer has taken the task force to new heights and it has taken a toll on her and others involved on the front lines of this issue. There’s not a lot of good news to share–yet. But Spencer and the people she has attracted to the task force understand that if our community is going to make a positive impact it will require collaboration, communication, information sharing and a whole lot of resources and smart problem solving. They are making a difference.

I have had the privilege of attending the past two task force meetings hosted by our Chamber of Commerce. The meetings attract a wide variety of players from our police chief (and other local law enforcement from Delray and neighboring cities) and the State Attorney’s Office to corporate citizens such as Ocean Properties, treatment providers, city officials from as far away as Pompano Beach, hospital administrators, insurers, EMS providers, Congressional staff and attorneys.

I was particularly touched to see retired Police Officer Jeff Messer at the meetings. Jeff is volunteering many hours in an effort to talk to people in the grips of addiction. It is heartening to see experienced officers stay involved— their experience and perspective is simply invaluable. Many dealt with the crack cocaine epidemic, which also took a very heavy toll on Delray Beach.

But as difficult as the crack wars were, heroin  and its tentacles may prove to be even more challenging. The issue leeches into human trafficking, patient brokering, insurance fraud and all sorts of exploitation.

Another retired police officer, my friend Marc Woods, now works for the city dealing with sober homes and related issues. Marc is a very passionate guy. He has seen a lot. What he’s seeing today overwhelms him—the emotional toll of seeing what happens to people caught up in a twisted system in which bad actors exploit and destroy lives is very evident when you talk to Marc.

It is important to note that there are good providers in our community, doing good work with people who need help to return to their families and to a productive life.

But it’s the bottom feeders that are literally soaking people for money and playing with their lives that trouble the officers and paramedics that I talk to.

Heroin abuse is a particularly vexing challenge even for good providers, because according to those in the know, the condition of patients coming into treatment is deteriorating—they are in the grips of an addiction that is very hard to shake.

It is gratifying to see the heart and minds sitting around the table at the Chamber from all walks of life and disciplines trying their best to make an impact.

We should take pride that our community is pioneering a lot of innovative tactics, but we must also realize that we haven’t made a dent yet.

Delray Beach Police Chief Jeff Goldman is deploying a three-pronged approach to the crisis: enforcement, education and lifesaving.

He has reached out to FAU’s school of clinical social work in an effort to bring more resources to the cause.

More resources will be needed because the scope of the problem is ever changing. For instance, last week law enforcement was tipped to a large shipment of flakka that arrived in the area. That drug is incredibly powerful and causes very volatile and strange behavior in users. In addition, local addicts are now carrying their own Narcan, meaning that they are self-administering or working with buddies to prevent overdose deaths. But without professional medical attention or an understanding of the drug’s half-life, the behavior is seen as extremely dangerous.

Delray police are seeking to hire a clinical social worker and that would to be a very wise hire to help our community cope better with this issue.

Meanwhile, Delray Medical Center is expanding its facilities to add 12-15 beds by year’s end to deal with behavioral health emergencies and local businesses are joining the task force so they can help employees and better understand the issue.

Thanks to efforts by people like Marc Woods and Delray police and code enforcement officers so-called “overdose houses” used to exploit addicts are being identified and shut down. But despite these proactive efforts, nobody is under the illusion that victory is near.

“We haven’t made a dent yet,” said Goldman. “But we will.”

I believe him.

I also believe in collaboration and that’s what makes what the task force is doing so important and so extraordinary. They deserve our support. Suzanne Spencer is what leadership is all about, bringing people together to solve challenges and make a difference. Over time, they will. They already have.

 

 

What We Often Don’t See Is What Matters

the-iceberg-of-successI saw a great graphic the other day. (Look above).

The picture depicts success as an iceberg with only the good stuff visible on the surface.
But just below is what it took to achieve success. The trials, tribulations, setbacks, false starts, hard work, good habits and more that few see. But it’s the struggle that is essential for achieving success.
While the graphic is probably aimed at individuals, I think it also holds true for cities and other things we strive to build.
There are so many things that don’t appear on the surface. So many hurdles that few get to see.
And so it has been with Delray Beach and Boca Raton.
First Boca.
I moved here in 1987 and I remember the old mall on US 1. It wasn’t a very nice mall, but it had a bookstore and so I went there often.
I worked for a newspaper at the time headquartered on East Rogers Circle and it was a fairly desolate place back then. There were few places to eat, we had to drive to Tom Sawyer’s or into Delray where there was a restaurant sort of underground at Linton Towers. We sometimes went to Rosie’s Raw Bar, Dirty Moe’s  or to a barbecue joint on Linton and Congress.
Boca was always pretty with beautiful parks. But there was really no downtown. The best restaurant may have been La Vielle Maison. West Boca began to boom and often we would venture to Wilt’s or Pete Rose’s Ballpark Cafe and yes we saw Wilt a few times and Pete a whole lot. He did his radio show from the cafe which was attached to a Holiday Inn on west Glades.
Boca was a pretty nice place back then but at the risk of offending some folks, I like it now too.
Although I knew many of the city folks and elected officials through the years I wasn’t privy to the struggles they most surely dealt with.
I was too absorbed with Delray’s journey first as a reporter and later as an elected official.
And dear reader, there were some titanic struggles and make or break decisions to make.
When I think of the 80s, the first thought that comes to mind is crime. The town felt dangerous.
I remember walking into the old Phoenix at Atlantic and A1A as a naive 22 year old new to town hoping to shoot some pool and grab a beer. I actually wondered whether I would make it out intact.
Then there was the time I was assigned a “man on the street” interview and when I stopped a guy on Atlantic Avenue he turned around and ripped the sleeve of my shirt clean off. We both stood there shocked. It was a perfect tear, not sure how he did it and I guess he surprised too, because he ran off. I can’t remember whether he answered my question. Probably not.
I went to police briefings and neighborhood crime watch meetings and heard a litany of horror stories.
Back then, there was a major drug dealer in town named Deniz Fernandez. His network of dealers were brazen and actually hung a pig’s head off a street sign as a warning to cops. When he finally went down as a result of a task force consisting of Delray police and federal agents, the scope of his astonishing empire was revealed: 10 homes, acres and acres of property, a few businesses and duffel bags full of drugs were seized.

 Fernandez owned a place locals called “The Hole,“ a notorious crack house on Southwest Ninth Avenue in Delray Beach.

During the summer of 1987, the group`s business reaped an estimated $50,000 a day in gross profits by selling individual doses of crack cocaine for $10 a rock, according to federal agents and police  who worked on the investigation.

Check out that number, $50,000 a day in $10 increments.

When undercover Delray officers closed in on him on a dirt road wear of town, he brandished a blue steel revolver and pointed it at them before ditching the weapon. Germantown Road, steps from a popular Ford dealership, was Fernandez’ turf and drivers were brazenly hailed to pull over and buy crack rocks. When  officers showed up the dealers dispersed in seconds disappearing into the darkness. Our city was literally an open air drug market.

Once a month, the Sheriff’s fugitive task force came to town and teamed up with our officers to round up literally scores of felons who failed to show up in court or were on the run.
We rode with Charlie Comfort of PBSO, Lt. Jeff Rancour and the late Johnny Pun in an effort to find as many of the  worst offenders before word spread on the street that the warrant task force was out and about.
Augmenting those efforts, was the legendary or infamous–depending on what side of the law you were on–tact team also known as the jump out crew. They were tasked with fighting and disturbing street level drug sales which was rampant in parts of Delray. This is where I first met a young Jeff Goldman, now our chief and really amazing officers such as Mike Swigert, Don West, Eddie Robinson, Chuck Jeroloman, Toby Rubin and John Battiloro.
Mad Dads was active back then. They were citizens determined to reclaim their streets from drug dealers.
I saw K-9 officers like Skip Brown and Geoff Williams deploy their dogs in pursuit of dangerous criminals and a slew of incredible detectives solving one horrific crime after another. Legends like Bob Brand, Robert Stevens, Tom Whatley, Craig Hartmann, Dwayne Fernandes, Casey Thume, Brian Bollan were only a few of the people who labored long hours below the success iceberg.
John Evans, Terrance Scott, Robyn Smith, Tom Judge, Shirley Palmer, Randy Wilson, Marc Woods and Jeff Miller were road patrol cops who made a big difference. Vinny Mintus was a fixture in Pineapple Grove which was far from gentrified in those days. Very far. Tom Quinlan and Glenn Rashkind kept our beach safe and everybody knew their names.  There were more. So many more.
While police and fire lived most dangerously, in every department at City Hall there were people toiling below the success iceberg struggling with financial issues, code enforcement challenges and even zoning problems–all trying to find a formula to  unlock success. They found it. And that should give us comfort as we read about today’s challenges, which include a crushing heroin epidemic.
Our community has risen to challenges before, they will again.
Meanwhile, I appreciate the present because I saw the hungry years. And that’s what gives me and others civic pride.

A Trip to Naples, Yields Some Lessons

Upscale and stylish today, 5th Avenue in Naples also had some hard times.

Upscale and stylish today, 5th Avenue in Naples also had some hard times.

Fifth Avenue in Naples is an elegant main street.

It features some great restaurants, a boutique hotel and a nice array of retail stores.

At night, the street is vibrant, filled with boomers who seem to enjoy a lively but decidedly upscale vibe.

It doesn’t feel like a late night place, but that’s OK. For me late is 10 p.m. these days.

We had a chance to spend a day and night in Naples recently when we attended a Florida Redevelopment Association meeting focused on Business Improvement Districts (BID); particularly Naples successful model which includes a partnership between downtown property owners, city government, the chamber and CRA.

My wife Diane is president of the FRA this year and I spent a few years on the board many years back so it felt good to reconnect with an association that has done a great job advocating for CRA’s, DDA’s and BID’s over the years.

The focus of the day was the history, present and future of Naples’ much loved main street, 5th Avenue South, which like many Florida main streets has reinvented itself over the years through good times and bad.

In December 2010, in an effort to jumpstart the avenue, a group of civic, business and city leaders got together and formed a Business Improvement District that levies a tax on property owners that is then reinvested into beautification, events and marketing.

The Naples BID is a good model for other aspiring streets and may serve as inspiration for places such as Palmetto Park Road in Boca and Congress Avenue in Delray.

The goal of the Naples effort was to re-establish 5th Avenue South as “the place to go” in Naples.

An active board of directors, a small but entrepreneurial staff along with a strong core of merchants and downtown evangelists has restored 5th Avenue’s luster and importance in the wake of competition from nearby lifestyle centers and shopping districts.

We heard from Mayor Bill Barnett, BID President Michael Wynn (whose family has owned property on the avenue since the 40s), BID Director Lise Sundria and Naples CRA Director Roger Reinke on how they work together on branding and marketing efforts.

Mayor “Bill” as he is affectionately known has been an elected official for 24 years with some time off between terms. His historic perspective and involvement has proven invaluable as he recalled efforts in the 80s to transform the look and feel of what had become a tired downtown.

“It took people with vision,” he said. “And the changes were not without controversy,” he said. “Downtown is the heart of Naples and the heart was broken.”
Two early catalysts were the conversion of a suburban style Nationsbank building into the Inn on 5th, an attractive hotel that has become an important economic engine for the district and the hiring of new urbanist town planner Andres Duany whose team came to Naples with a slew of ideas.

It took political will and some time to add the design elements needed to rejuvenate 5th Avenue and BID President Wynn said Mayor Bill has been a champion of that vision.

“The mayor’s warmth is an asset,” Wynn said. “It makes a difference to have a mayor who believes and who is engaged along with us. We’re fortunate.”

The Duany plan drew upon Naples historic strengths as a hub for tourists, fishing and commerce.

Leaders also wanted to remind people that 5th Avenue led directly to a beautiful beach, a fact that was somehow lost as Naples bled tourists to other popular west coast beach communities.

The Wynn family has more than 70 years of history in Naples and as president, Mike Wynn has a unique perspective of how the city has boomed and busted through the decades. The city got its first traffic light in 1949 and thrived through the 50s before being hit by Hurricane Dennis, a category 5 storm that devastated downtown Naples.

Along with many other cities—Delray included—5th Avenue was hard hit by suburban flight and the rise of the mall in the 70s and 80s, with vacancy rates hitting as high as 40 percent. Former Delray CRA Director Chris Brown, who was at the Naples meeting, can relate.

“When I came to Delray in 1991, I closed my office door at 5 p.m. and nothing was moving on Atlantic Avenue,” he said. “There was roughly 1 million square feet of commercial space and 500,000 of it was vacant. I thought…’what did I get myself into’ here.”

The situation was similar in Naples and the retail that was left was marginal at best. There was even an adult bookstore on the avenue, hard to imagine given today’s upscale vibe. Office vacancy downtown was also 50 percent, Wynn said.

“Like many cities, we came together,” said Wynn. “We realized we needed to act and act fast. We also realized that for the avenue to have life, we actually needed to have people coming downtown.”

Not a revolutionary concept, but hard to pull off because it requires a tremendous amount of promotion and hard work.

The BID was formed in part to compete with competition from other shopping districts. Key strategies include beautification, relentless marketing and promotion and 12 street festivals. The BID, a non-profit, also organizes block captains, provides business counseling and also offers local businesses an array of marketing services. Money for the BID is raised via assessment and the BID also does some fundraisers that ultimately raises over $400,000 annually.

Wynn said the BID takes to heart the wisdom of the great placemaker Willliam H. Whyte who said: “what attracts people most, is other people.”

Wynn said the BID hopes to compete by embracing the arts, retail, office, tourism, events and a vibrant food scene.

Rod Castan, VP of the BID and a property owner from the Courtelis Companies, said 5th Avenue won’t rest on its laurels because of competition and an ever changing commercial landscape. On his wish list: more chain stores which he says drive retail traffic that also supports mom and pops, a small boutique theater and a need for more housing near the downtown, which appears to be under way.

“When the avenue suffers, the whole city suffers,” says Wynn who also serves as president of his family’s chain of Ace Hardware stores.

How true.

 

 

We’re Asking Too Much Of Officers

Baton

It’s Monday morning.

Another weekend of carnage in America. Another three police officers murdered. Another three shot in Baton Rouge.
When the news flashed, I thought immediately of Dallas Police Chief David Brown. His words ring truer every day.
“We’re asking cops to do too much in this country,” the police chief said at a briefing last Monday. “We are. Every societal failure, we put it off on the cops to solve. Not enough mental health funding, let the cops handle it. Here in Dallas we got a loose dog problem, let’s have the cops chase loose dogs. Schools fail, let’s give it to the cops. That’s too much to ask. Policing was never meant to solve all those problems.”
Chief Brown is correct. 
In Delray too, we ask a whole lot of our police. And our firefighters too.

Someone overdoses on heroin let the cops and paramedics save them. No facilities for the homeless guy who scares you, no worries call the cops, they’ll deal with it.
We want our cops to live in our city but we don’t pay them enough to live here and if you mention the need for workforce housing–which almost always requires density– we adopt policies that make sure it will never happen. (I’m holding out hope for Congress Avenue).
And when it comes time to compensate them we cry poverty and moan about their pensions.
Are pension liabilities a concern? You betcha, a big one, so why not roll up our sleeves and help solve the issue because you can’t just wish it away and the men and women who protect and serve us deserve security when they retire. If you have financial acumen think of applying for the pension board, maybe you can help. But don’t begrudge a cop or a firefighter if they have a pension. They earn it.
It’s a tough season to be a police officer in America. It’s a tough season for everyone period.
Last week I had the occasion to speak to several officers. They are aching for their brothers and sisters in Dallas and now in Baton Rouge.
When I was on the City Commission we solved a serious attrition and recruitment issue with a package that included take home cars for officers who lived in Delray or within a few miles of the city. The literature at the time showed that having police cruisers in neighborhoods lowered crime and was popular with residents who felt safer living in a neighborhood populated with officers.
I believed that, still do.
But last week, I heard from a few officers who were concerned about bringing their cars home. They were worried about being targeted. They had read reports from around the country that police cars were being vandalized.
It’s heartbreaking to hear.
Our community has been largely supportive of our Police Department for a long time now.
I’m not referring to politics and labor negotiations –which have been good and bad over the years depending on the players involved– but about the larger community which seems to get how important our police officers are to the welfare of our city.
Every chance I get (this time included) I like to credit our officers for creating a safer city which enabled our turnaround to take place. If a community doesn’t  feel safe, you can’t attract investment or families. It’s just that simple.
But these days, there’s an overall feeling of unease in America. We are not immune.
We have so much work to do. So much trust to restore. So much fear and hatred to overcome.
We shouldn’t rest until every boy and every girl is given real opportunity. We shouldn’t rest until and every man and woman goes to bed knowing they can find a job and if not they will still have a roof over their head and food for their families.
Is that asking too much in a country with our resources and ingenuity?
I don’t think so. I don’t believe most Americans feel this way either.
We wrote last week, that while our national politics were a mess, there was hope for progress in our cities. 
So we have to get to work. We have to create a community of opportunity for everyone. 
We have to be focused on jobs, education, strengthening families, enriching our cultural opportunities and restoring civility. Have you seen a city commission meeting lately?
Too often instead of debate, we engage in coarse, personal attacks. We label people, dismiss them, call them self serving or worse. We can do better. We have done better.
It’s going to take work. It’s going to take vision and investment. It’s going to take dialogue and a commitment to understanding. More people have to be engaged in the important work of community building.  
It starts with engagement and dialogue. But it doesn’t end there. It doesn’t end period. We have to keep  working. There are problems to solve and we can do it. There are opportunities to create and we know how to do that as well.
We can’t just leave it for the cops to handle. They need our help. Now.
 

The Power of Local Leadership

Our future depends on our choices.

Our future depends on our choices.

I’m a big fan of New York Times columnist David Brooks.
Even though our politics don’t quite line up, I always glean something from Brooks’ writing.

This week, Brooks wrote an excellent column in the wake of the Dallas, Baton Rouge and Falcon Heights violence.

It was a quick trip through history and a treatise on how societies can come unglued after major upheavals such as economic dislocation, technological advances and war.
While Brooks concludes that we are not quite broken, he does believe we are peering over the abyss. It’s a dangerous place for a country to be and is often characterized as polarization after tragic events rather than a coming together.
Brooks opines that the answer to America’s problems during similar fraught eras has always been leadership. He is spot on.  Leadership responds to the moment and helps us navigate to a better place.
What’s especially interesting is Brooks’ contention that the answers to America’s many challenges may come from local leadership–local police, local non profit leaders, neighborhood reformers and mayors.
All across America, cops, educators, local elected officials, public servants and local innovators are making strides and changing lives.
Brooks is hopeful that some of these game changers will make the leap and fix our ailing and frequently embarrassing national politics.
Lord, I hope so.
Meanwhile, it’s clear to me that the places that will thrive and create opportunities are those cities and communities that are blessed with dedicated, visionary and brave civic entrepreneurs who fix neighborhoods, improve schools, eradicate crime and find ways to create economic opportunity for all.
If you’re lucky to live in such a place count yourself among the fortunate.

But it’s not enough to sit back and count your blessings because transformation is never ending and you can’t grow complacent or declare victory. Your work is never done. And progress can be more easily squandered than gained.

It’s critically important to find and nurture local leaders, empower them, support them, help them, defend them and if you do–watch your city soar.
If you are not so lucky and you are plagued by corrosive leadership or lack of leadership– get involved and resolve to make change.

Bad leaders=bad outcomes. That’s the law. Wish it was different, but its immutable.

On the local level it’s possible to change things with an injection of one or two solid, mature leaders who realize that being an elected official is a job to do not a job to have. There’s a difference.

It’s not about their resumes or egos or personal preferences, it’s about moving a community forward by serving it.
If you are not sure what you have on your local council or commission, take the time and figure it out.

Attend a meeting, view a few online, email an elected official and see what happens.
If you watch a meeting observe whether they are focused on ideas, opportunities and problem solving or whether they are fixated on each other or grandstanding statements. It’s easy to tell. Watch how they treat the public and city staff, are they courteous, warm and professional or are they dismissive, rude and distracted? Do your elected officials ask questions, do they listen to facts or are they reading from a script with a closed mind? Are they empathetic? Are they able to frame issues, calm the community and focus on what’s important? Or do they fan the flames and major in the minor?
If you send an email on a local issue or concern do they respond in a timely fashion? Is their response” canned” gobbledygook or detailed and sincere? You’ll know.
Positive change can happen quickly when the right people are in the right seats on the bus. You’ll spin your wheels if they are not on the bus and you’ll eradicate whatever progress that’s been made if the hard workers in your city  are under that bus.
Block by block, brick by brick, that’s how we get America and our cities moving again.

We’ve Been Traveling Over Rocky Ground

reuters

“Rise up shepherd, rise up
Your flock has roamed far from the hill
The stars have faded, the sky is still
Sun’s in the heavens and a new day is rising

You use your muscle and your mind and you pray your best
That your best is good enough, the Lord will do the rest
You raise your children and you teach them to walk straight and sure
You pray that hard times, hard times come no more
You try to sleep you toss and turn the bottom’s dropping out
Where you once had faith now there’s only doubt
You pray for guidance only silence now meets your prayers
The morning breaks, you awake, but no one’s there
 There’s a new day coming
A new day’s coming” –Bruce Springsteen, Rocky Ground

Life has a way of getting your attention when you least expect it.
Last Thursday night we were at Mizner Park dining with family and marveling at the MacLaren’s, Ferrari’s and Tesla’s cruising by.
It was a week when a town nearly went bonkers on social media over the Garlic Festival and when adults argued with each other over whether it is proper for a high school dance group and Cub Scouts to volunteer in exchange for donations.
Wow.
Talk about ridiculous. And small.
We witnessed people squabble over whether John Prince Park was in Lake Worth or in unincorporated Palm Beach County which suddenly became “important” because that’s where the Garlic Festival ended up after a terrific 18 year run in Delray.
But then you come home and switch on CNN and see footage from Baton Rouge, Dallas and Falcon Heights.
And suddenly reality sets in.

People were dying.

On America’s streets.
I have a deep respect for law enforcement officers forged over years of watching them save Delray Beach. I had the unique privilege and opportunity to ride with our officers. I was an eye witness to their challenges, I saw their dedication and their courage.
I spent hours with officers taking notes as they patrolled the most dangerous streets of our city. I saw how the job impacted them in good ways and in not so good ways.
I saw them smile when they pulled up to a crowd and were greeted by people who genuinely liked and trusted them. I saw the chemistry and the rapport. I saw the closeness and the good natured ribbing.
But  I also saw an officer stare at the sky and hold onto a telephone pole for balance after responding to a rape call. The victim was nine years old. Being a cop is a tough job.
I will never know what it’s like to put on a uniform and not know whether today will change or end my life or somebody else’s.
But I do know what it’s like to try and comfort a community after a teenager is shot dead by an officer. I can’t help but think of Jerrod Miller these days. Google the name if you’re new to town.
So yes watching the news after an evening at Mizner Park ogling sports cars snaps you back to reality.
The reality of families dealing with the shooting of a loved one and the reality of officers murdered and injured  in Dallas.
It puts life in perspective. In a hurry.

It makes you want to focus on bigger things and deeper questions.
What are we doing? What are we focused on? Why it does feel that things are spiraling out of control?

It has been a helluva few weeks hasn’t it?
The massacre in Orlando. Terror in Turkey and throughout our world.

Insensitive, lightweight politicians who are so far from being leaders that it is almost surreal.
We seem to be spinning off our axis.
As a nation and I’m afraid sometimes as a community.
An old friend asked me what I thought was going on?
And I think the answer is simple.

We are losing our sense of community and our sense of what it means to be Americans. We are becoming tribal, quick to label, quick to condemn and ignore.
We are in desperate need of kindness, empathy and understanding. We seem to be getting  a steady and almost lethal dose of meanness, disrespect and ugliness.
The issues come and the issues go, but how we handle them leave marks. That goes for our national discourse and the way our local communities behave.
The conversation and decision making process can either enhance us as a community or diminish us. And too often these days– and for a long time now– they are diminishing us. How we make decisions matter; maybe as much as the decisions we make.

And if we slide into bad habits, one day we will inevitably pay the price. One day the stakes will be more than the fate of a festival or whether we should permit a particular business to open. If we don’t learn to compromise, invite and encourage dialogue we risk civility and we lose community. And then it’s too late.

Conversation helped us in the wake of Jerrod Miller. It was difficult for sure, but there was an effort to come together. But the shooting didn’t provoke the conversation. We had already embarked on a discussion about race. I don’t think we solved our issues. In fact, I know we didn’t. But I think the conversation made a difference. It just has to be ongoing and it has to lead to change.
Looks what’s happening across our nation.
In our politics, in our reactions to tragedy or terrorism and in how we seem to drift further and further apart rather than come together.
It doesn’t feel safe anymore.
It doesn’t feel stable.
We need to transcend. We need to think and we need to stop, breathe and consider.
I’ve been an observer of local government for 30 years. I like to write about what I observe. That bothers some people. So be it. I think we all have a civic responsibility to speak out and I won’t be silenced. You shouldn’t be either.
But I’ve noticed that when my writing is assailed it’s often not on the facts or even on philosophy it tends to be based on the gall of having an opinion, expressing that opinion and distributing it. When they want you to just go away, or they threaten to harm your business or blame you cryptically for stirring controversy you know you’re onto something. You hit a nerve, you exposed a truth, you lifted a cloak that others would prefer remain veiled.
That’s what conversation and writing is supposed to do. Nothing is ever solved through violence whether in deed or in word, but a lot gets settled with conversation.
A few years back, I observed some odd decision making as if there was a puppet master or two behind the scenes using elected officials as marionettes. A group of people grew tired of it and many of those elected officials were replaced by others who promised to do things differently. But what I have observed lately is not transparency, it’s something else entirely.
When visioning is replaced by personal preferences, when processes seem to be hijacked by agendas one has to wonder. Those of us who care about our community have a right and an obligation to speak out and seek change. If we don’t, we lose our community over time and when we lose our community we are in danger when something tragic happens.

In Washington, we see an inability to act against Zika, to even talk about ways to prevent lunatics from getting weapons of war or to effectively deal with a growing opiate crisis gripping America.
We look to leadership for ideas and solutions. We also look to leadership to engage not keep their own counsel or to listen only to a few people who never dare to differ or who stuff money in super pacs and campaign accounts.
We look to leaders to forge compromise, to frame issues and transcend the noise and do what’s right not what’s politically expedient or popular at the moment. We want them to think five, ten, twenty years ahead. Past the next election. Past the next post on Facebook.
Last week’s violence in Dallas, Baton Rouge and Minnesota led to a lot of national introspection.

We have separation not unity. We have divisiveness not community. That’s both our challenge and opportunity in our nation and in our own backyards.

In Praise of Leadership Florida

LF

Ten years ago, I spent the better part of a year attending Leadership Florida (LF), a statewide program designed to give participants an in-depth view of the state’s challenges and opportunities.

I know the term “life changing” has become trite and overused, but my experience in the class program left a lasting and deep impression on me. I’m not alone in that assessment and over the 34 year history of the program—considered one of the finest state leadership programs in the nation—about 1,500 men and women have come away with similar feelings.

The experience instilled in me a love of Florida and a deeper appreciation for its diversity and history. I have lived here for nearly 30 years now, a decade longer than my native New York, and so Florida has become home even though I will always feel an allegiance and a passion for the Empire State.

But my love affair was with Delray Beach. Sure, I liked Florida, but I didn’t have a love for the state until I experienced Leadership Florida. In LF, I found a community of leaders committed to the betterment of their cities, state and nation. They hail from business, the non-profit world, education and government but the common ground among this diverse group is a commitment to making a difference. We are Democrats and Republicans, conservatives, moderates and liberals and since the program is 34 years old there is a wide age range involved. In fact, my son Ben just graduated from College Leadership Florida and I have friends who have been involved in the executive program (for CEOs), Connect (for young professionals) and a new program for educators (hoping my daughter attends). You can say that LF covers a lot of ground.

Every year, LF holds an annual meeting featuring world class speakers on a variety of topics. This year the event was in Orlando which led to a lot of discussion on the mass shooting and what can be done to make our state safer.

The speakers also talked about poverty in Florida (1 in 6 live below the poverty line), the shrinking middle class and what it means for America and of course leadership.

Jon Meacham, the Pulitzer Prize winning historian and author, gave an engaging speech on this moment in history—Trump vs. Clinton—reminding everyone that while this year is extraordinary, America has had its share of interesting and tumultuous politics throughout its history.

A devout Jeffersonian, Meacham lamented that his guy was being overshadowed by rival Alexander Hamilton thanks to a popular Broadway show featuring rap music intermingled with history.

His idea is to follow “Hamilton” with a show called “TJeff” that would celebrate the life and legacy of our nation’s third president. But humor aside, the graduate of Suwanee College (which he describes as a cross between “Deliverance” and “Downton Abbey”) reminded the audience of how George Washington took pains to solve the bitter feud between the Jefferson camp and the Hamiltonians only to be swiftly rebuffed. Ahh….politics.

Meacham did say that effective leaders throughout history tended to be good writers and tended to know exactly how to reach their followers. Today, that could mean tweeting and getting your message across in 140 characters.

Meacham was fascinating, glib and helped to put this particular moment in our history in perspective.

My other favorite speaker was Ambassador James Joseph who now runs an ethics and leadership center at Duke University. Joseph was ambassador to South Africa when Nelson Mandela came to power. Throughout a long and distinguished career, he has served four U.S. Presidents and has observed leaders at all levels of government.

Joseph seemed to long for a time when “leadership was defined as someone who inspired us and appealed to our better nature.”

Today he sees a tremendous amount of anxiety, alienation and adversity but believes that all of those concerns can be addressed without the bitterness we are seeing today. He says the meanness of public life is the biggest challenge facing leaders and that we must find a way toward national reconciliation.

“A fear of difference is a fear of the future,” he said. “We have to find a way to co-exist.”

He sees four elements to leadership, three traits you need and one you need to avoid:

  • Emotional Intelligence—which he defines as having the ability to be the adult in the room, having compassion and self-control.
  • Moral Intelligence—good leaders know how to think about and talk about values without succumbing to insults or caving into politics.
  • Moral Imperialism—leaders need an ability to resist the urge to divide and develop skills to unite and compromise.
  • Social Intelligence—recognizes the many ways the world is changing.

“I want to see leaders who understand this phrase…’I want to be me without making it difficult for you to be you’,” Joseph said. “Effective leadership turns me and you into us.”

Joseph and his wife, an Emmy Award winning documentarian, spoke to the College Leadership Florida graduates at lunch. There he spoke about the importance of hope.

“Effective leaders are not just agents of reconciliation but agents of hope,” he said. “Hope sustains innovation, hope builds profits and the gift of hope is as important a gift as life itself.”

Well said.

I hope you’ll consider applying to Leadership Florida.

 

 

 

On Events: Hit Pause & Create a Win

Garlic Fest has become a Delray tradition providing much needed funds to local non-profits and schools. Photo by VMA Studios courtesy from Garlic Festival website.

Garlic Fest has become a Delray tradition providing much needed funds to local non-profits and schools. Photo by VMA Studios courtesy from Garlic Festival website.

Sometimes you have to slow down to get it right.

The challenge and the beauty of local government is that you often know the people impacted by a particular vote. You can’t say that about other levels of government.

If you are a state legislator or a member of congress you vote far away from home and usually with your team–be it Republican or Democrat.

Most people in your district probably don’t even know what you’re doing. But on a local level, your neighbors know. And that’s a good thing.

You can’t hide in local government. Ideally it keeps you grounded and accountable. People know when you show up and when you don’t. They see how you treat people. They can see when you read a prepared statement, answer a text, roll your eyes at a speaker or fail to read the backup material.

If your kind, they notice that too. If you’re rude they see that as well. Chances are you are lecturing someone’s friend, a neighbor, or someone you see around town. So tone matters. A lot.

I don’t like what’s happening to special events in our town. I’m not alone.

I think the process has turned into a game of bait and switch and I think the opposition to events has been overstated. I think the costs have been too.

I’m not sure if it started out this way and I’m not sure there has been any sort of diabolical intent, but somewhere along the way this attempt to make the special event process better went off the rails or was co-opted by an agenda.

I think event producers and the organizations that host festivals volunteered in a good-faith effort to make things better; I don’t think they would’ve shown up to plan their demise.

I’ve seen polling numbers of registered voters in this city for over 20 years and events have always scored very high. I can’t imagine that two decades of polling by firms relied on by elected officials past and present would be that far off.

Sure, there are those who despise events. I heard from a few during my seven years in office. A few in particular have been impossible to please despite efforts to soothe their bruised sensibilities. At some point, you have to apologize and move on even if they won’t. As much as you may wish to, you simply can’t scratch every itch and you certainly can’t run a city based solely on the wishes of those who complain. There are others to consider too.

At some point you have to wonder why a business can’t make a crowded street full of pedestrians work for them. At some point you have to wonder why some people can’t just take one for the team because maybe the particular event works for someone else, benefits a non-profit or is a city tradition enjoyed by many. I think the point is when life gives you lemons make lemonade and if you can’t make lemonade, there’s always another day.

Tonight, the city commission may or may not decide the fate of the Garlic Festival. Nobody is quite sure, including the fest’s producers, because she and her team have been unable to get a clear answer on process from anybody.

Somehow that doesn’t feel right. We are supposed to be a village right? Why are we acting like we live inside of a Kafka novel?

In the interest of full disclosure, I’m friends with Garlic Festival founder/producer Nancy Stewart-Franczak and her husband John. I like them. I think they are good people who mean to do well by the community. Nancy’s partner, Bern Ryan, is a good guy and Nancy’s small team consists of really nice people. They are a part of our community. A valuable part.

Nancy has lived in Delray for 25 years. She has been active as long I’ve known her which has been a long time. She has volunteered for many community causes, works very hard and gives back in many ways. She loves this city. She should be treated with respect. She hasn’t been. That’s my opinion based on what Nancy and others who support her have told me.

She’s been told that what she has brought to Delray is dispensable. I don’t think it is.  Neither do the non-profits who have benefitted from her event, even though some question the business model. See, the Garlic Festival has raised close to $600,000 for non-profits in its 18 year history here. People volunteer their time and their causes benefit. If the Boy Scouts or Police Explorers or any number of groups who volunteer don’t like the model, they can opt out. But apparently, they do. And it’s their choice to participate or not. They have told city commissioners that the event is meaningful to them and their causes and activities.

That said, no festival is beyond being asked to improve.

Nancy volunteered to be part of a process designed to mitigate some of the concerns raised about special events. She did not know she was donating hundreds of hours over nearly a year to destroy her livelihood and two decades of hard work.

Think I’m exaggerating? I wish I was.

But she and other event producers came to the table in good faith and they compromised by agreeing to shrink the footprint of their events, avoid road closures and in Nancy’s case get rid of rides which seem to upset the delicate sensibilities of some. Tell that to the kids and their parents who might have enjoyed the rides, I’m sure they’ll understand the need to make sure that our city doesn’t resemble a carnival.

If you think my friendship with Nancy and Bern might color my views so be it. Dismiss this opinion as biased. But know that while I have attended scores of events over 30 years living in Delray I haven’t gone to any lately and if I never go to another festival I’ll be ok.

Still, I don’t begrudge those who do. When my kids were little we went to Garlic Fest and other events and I looked for activities that they would enjoy. To take a family to a nice downtown event is a blessing. The kids are grown now, but there are other young moms and dads out there looking for something fun to do. Maybe it’s Garlic Festival, maybe it’s a dunk tank at a Wine and Seafood event or maybe it’s a St. Patrick’s Day parade with fire trucks and music. (That event is in trouble too).

These events mean something to this town; they mean something to our resident and to those who own businesses here and those who visit us. I think events are part of our brand. I think they bring value as economic development tools and yes I think they ring cash registers.

Sometimes the sales are made on the day of the event and sometimes they come after because when people come to Delray and experience our city I’m pretty sure that at least a few decide to come back to shop, dine and maybe even shop for a home or a nice hotel near the beach or downtown.

They may even tell some of their friends and relatives.

So while Bacon and Bourbon may not be my thing (and it’s not because I’m kosher and prefer Grey Goose) I have an appreciation for events and their meaning in terms of building community and supporting non-profits.

Downtowns– if they are worth their salt– are places to gather. We are so lucky have a downtown. Many cities don’t.

Others have downtowns that are dead or blighted—as ours used to be.

But we are blessed with a downtown that is vibrant, fun and has fueled a huge increase in property values and quality of life. If that goes away, I will care. And so will you. Because the downtown is our community’s heart and economic engine.

It’s where we go with friends and it’s where we gather when we celebrate and when we mourn like we did after 9/11 or when we needed to raise money when a beloved officer died on his way to work. If you think our downtown is bulletproof or immune to competition I think you’re wrong.

In season, you may have some trouble parking. I get it. In season, it may take you a long time 7-10 minutes in my experience to go from Swinton to A1A (I kept a diary this winter). Heck, sometimes the bridge goes up and sometimes an art fair closes a street. I suppose it can be annoying and I sympathize –to a point.

The opposite of traffic is no traffic. And trust me you don’t want that. We had that and it was awful. Dead, boring, dull, depressing…We used to have nothing but a sea of parking and it wasn’t that great–a sea of asphalt.

if you want to avoid any parking issues build a place that nobody wants to visit. That’ll solve your parking problem and create other issues.

Still, I think we need to see the other side and work together. The organizations and event producers seem willing.

Truth is, we should reinvent our events. We should talk about which ones work and which ones no longer fit. We should talk about what kind of demographics we hope to attract and who we hope to serve.

We should talk about timing, cost, and public safety. We should understand the needs of residents and the importance of tourism to our economy.

But somewhere along the line, this process has gone astray.

Instead of a collaborative effort to improve events–even reinvent them– the process morphed into an effort that will drive them out of business.

From small little walks for charity to events that support our Chamber of Commerce and Old School Square, we are at risk of losing a lot.

If you don’t think our Chamber is worth something you haven’t been there in a while. It’s helping businesses and connecting people all day every day. If you don’t think Old school Square is important I can’t help you because then you don’t understand how incredibly blessed we are to have the arts smack dab in the middle of our downtown. The center was conceived as a place for the community to gather. Events, inside and out, are at the very core of its mission. Do the grounds take a beating? Yep. Should we be discussing how to minimize and pay for that beating? Absolutely. But we should never put velvet ropes around Old School Square and turn it into a static museum. Yes, there are costs that have to be considered, but a cost structure that effectively ends events, may provide some relief to the city, but will also hurt the city in other ways.

Charitably you can call this process a bait and switch exercise—event producers volunteered to help mitigate concerns but did not sign up for a process that would drive them out of town.

But there is a chance to hit the pause button. There is a chance for the commission to exert leadership and get the process back on track. The event producers have acted in good faith and have stepped up to the plate by agreeing to meaningful reforms. It’s the city that has dropped the ball. It takes two sides to collaborate. A one sided process can be called a form of bullying. ‘I’m going to take your lunch money because I can’ is not a good way to run a place.

The city has the power–for now.

They can not only call the shots they can insist on anything they want–in the short term anyway but with lasting scars.

If you want reinvention, challenge the event producers and charities that rely on events. But don’t give vague directions and disappear, sit down and join the process. Spell out what a new vision for events might look like. Work with the producers and festival organizers not on them.

These are people we know. These are important civic institutions. They should not be driven out of town or to their knees financially in the name of reform or because some perceive that events are no longer needed or popular with residents and business owners. I have seen polling data and public records requests of emails that indicate otherwise. I have not seen data or analysis to show widespread dissatisfaction. Nor has anyone else– including the organizations that sponsor and produce the events.

As for costs, let’s talk. Share with the community what they cost, but show your work. I find it hard to fathom that a contained special event can approach the costs of an NFL game.

When we look at costs (and I’m sure that producers would pay more but not triple or quadruple) it’s only fair to consider benefits as well.

If you live close to the downtown you have seen your property values soar at a rate that far exceeds other cities.

It’s not all because of events. Some of it is because of Old School Square and some of it is because of our great shops and restaurants. But events play a role. They distinguish us. They have value not just costs and impacts.

Hit the reset button, invite the innovators to the table and every one should agree to show up with an open mind.

Again, events can always be better and they can always pay more to offset city costs. But they have value too and so do the individuals and organizations that produce, host, create and rely on them.

If a “solution” is imposed it won’t be sustainable. If it’s negotiated with a win-win outcome in mind it will make our village a better place in more ways than we can imagine.

Tonight is an opportunity to save the Garlic Festival and rethink the events policy.