The Art of The Possible

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It seems we spend a lot of time looking backwards in Delray Beach.
It’s almost as if we fear the future and want to slam the brakes on change.
You can’t do it.
Change is not only inevitable it’s desired. That’s not to mean that you don’t preserve what’s worthwhile–that doesn’t go without saying–in fact, it’s worth repeating over and over again.
So what’s worthwhile? What do we value? What should we fight for?
Glad you asked.
Our civic pride.
Our vibrancy and charm.
Our historic buildings and districts.
Our downtown.
Our cultural, intellectual and artistic amenities.
Our business community.
Our neighborhoods.
Our wonderful public safety departments.
Those who volunteer.
Those who are public servants.
Our beach.
Our parks.
Our schools.
I can go on.
Cities that work and succeed strengthen their assets.
Cities that work– fix problems and embrace accountability.
But there’s a difference between accountability and a “gotcha” mentality that destroys people, institutions and morale.
There’s a difference between accountability and bullying. Accountability works when it builds capacity. It works when  it teaches and when its constructive.

Bullying is destructive.

And it doesn’t last because you don’t get results via fear and intimidation. Oh maybe short term, but nothing lasting is built on a foundation of fear.
Cities are complex organisms. And a city such as Delray is a very complicated place.
This is a hard town to manage. A hard town to lead.
It’s active.
It’s ever changing.
It’s diverse.
It’s got history, pride, baggage, crime, drugs, homelessness, wealth, poverty, youth, age, commerce and tons of talent.
Delray also has unbridled potential.
We can be whatever we choose to be.
America’s most fun small town can be the place for artists, entrepreneurs, families, retirees, kids and millennials.
It already is in so many ways and it can be even better.
If we want it to be. Or it can be worse.
It’s our choice.
When I drive the streets of this city, I can’t help but feel pride.
If you don’t feel it, I feel sorry for you. I don’t mean that in a snarky way, I truly do feel remorse.
Because you are missing out on a very special place and an incredible success story.
Are we a perfect place?
No. We are not.
We can all list the litany of issues and kvetches. We can dwell on them too.
Or we can focus on what’s good, fix what needs fixing and move beyond our first world problems and enjoy where we are living. And dig in harder to fix the serious problems. Like homelessness, like drug addiction and gang violence. We can begin caring about kids being left behind and about creating opportunities for current and future residents.
We should plan for the future.
How can we transform Congress Avenue and make it Delray’s next great street?
How can we sustain the success of our downtown and extend it to areas  that are lagging?
How can we ensure that Delray Beach is desirable and accessible to young families and young professionals? How we can be a safe and fun place to retire and grow old?
A place that embraces business and recreation, art and culture, history and progress.
Delray thrives when the community comes together and works on big goals, visions and projects.
That’s what created the value we see if we allow ourselves to see it.
Delray drifts without aspiration and vision.
15 years ago bus loads of people from every neighborhood and walk of life–old and young–black and white, east and west, went to Atlanta Georgia and stood up before a national audience of peers and proudly talked about our city.  We talked about our schools and our efforts to fight crime and reclaim neighborhoods. We talked about our downtown and our beach and our history but mostly we talked about what we wanted to be. Our future. Our vision. Our aspirations.
And we were named an All America City. For a second time. The first city in Florida to achieve that honor.
After the event, we hugged and we celebrated and we got right back to work. And that is what it means to look forward and that is what it means to build community.
Delray works, when Delray aspires.

Nothing works when you focus on fear and pessimism.

The Power Of Civic Pride: In the Name Of Love

An image used in Memphis to foster civic pride

An image used in Memphis to foster civic pride

A few years ago, the documentary “My Tale of Two Cities” was released.

The film focused on the revival of Pittsburgh, which hit the skids in a serious way when the steel industry collapsed.

At its heart, the documentary is a love story that chronicles the passion that so many people have for the “Steel City.” But it was also a reminder that emotion plays a huge role in economic development. If people are excited about their community, you can feel it in the air; and that vibe attracts others who want to be a part of things.

Dreams can be contagious, but they only take root if you care enough about your community to dream about it.

If you love a place, your heart soars when it succeeds and it aches when it falls on hard times.

As bad as things got in Pittsburgh, conditions were even worse in Detroit. But a group of passionate people are working wonders to bring that great American city back from the brink just as Pittsburgh has reinvented itself around medicine, education and robotics.

The “Made in Detroit” movement, the amazing efforts of Quicken Loans founder Dan Gilbert to revive the downtown and the work of artists and entrepreneurs to breathe new life into derelict buildings is nothing short of an act of love.

And of faith.

People love Detroit too much to let it go. So it will come back, maybe not the same as it was, but strong nonetheless.

Yes, emotion plays a huge role in economic development and community building.

Leaders who “get it” try to encourage that love because they know when passion is applied mountains can be moved. When you love something you commit to it, whether it’s a business, a business district, a community garden, a cause, a street, a cultural center or a neighborhood.

We have seen it happen in Delray Beach and in Boca Raton.

I remember when entire sections of Delray were open air drug markets. I remember when you could bowl down Atlantic Avenue at 5 p.m. and not hit anything. Then it changed—it changed the moment people committed to taking back their neighborhoods and rebuilding their downtown. To be sure, physical change can take years, but when the emotional switch is flipped, the energy of a city changes. You’re building…you’re working together…you’re making things happen. It’s electric. And it’s essential.

In Boca, I remember the old mall, the one on US 1 back before they built Mizner Park. It was depressing. It seemed like the all the growth and investment were sprawling west to places beyond 441. But today, east Boca is alive.

The most valuable assets cities have can’t be measured and that’s leadership, love and a sense of community.

If you have those you will see rapid progress, you will be able to handle adversity and you will seize opportunity. If you’re lacking, you’re doomed.

If you can’t find leaders who can build community and inspire people to fall in love, you’re going to struggle and you are going to drift. Sorry, that’s the law. There’s no skirting it.

But, if you do find those special leaders then look out, because now anything and everything possible.

Once a group of people starts believing and dreaming and converting others to their cause, social movements take root and transformational change is not only possible it’s inevitable.

It often starts with a monomaniac on a mission; someone so passionate that you can’t help but buy into their vision.

In Delray, there was Nancy Hurd who believed in helping the poorest, most at-risk children in our community. From that kernel grew the Achievement Center.

There was Frances Bourque, who thought an old broken down old school in a very strategic location could become a cultural beacon and community gathering space. She was right and we have Old School Square as a result when some of the powers that be at the time wanted to level the school and build something else.

There was Rick Overman, who came from Orlando and envisioned a police department that would be devoted to building neighborhoods and making our city safe for investment and a better quality of life. Within a year or two, he changed the culture of the department, enlisted over 1,000 (yes that’s correct) volunteers and not only transformed the department but the city itself.

We had Libby Wesley, who launched the Roots Cultural Festival, because she wanted to showcase the talents of children in the northwest and southwest neighborhoods and there was Norman Radin, who believed a derelict section north of Atlantic Avenue could be a cool place named Pineapple Grove. People thought Norman was nuts—Pineapple Grove was marred by vacant lots and vagrants.

The highlight of the street was a tire store and an old  McCrory’s department store. But Norman believed and before long so did others.

Spencer Pompey sought to integrate the public beach in Delray and drew national attention to his efforts. Mr. Pompey and his wife Ruth were dedicated to civil rights and deeply influenced a generation of leaders.

Vera Farrington wanted to preserve the history of the African American community and started a museum in the former home of a legendary black educator named Solomon Spady.

The list goes on…and Boca has had its share of visionaries too.

According to the Palm Beach County History Museum: “Tom Crocker worked with Boca Raton’s Community Development Agency to replace the failed Boca Raton Mall with a 28.7-acre mixed-use project, Mizner Park, completed in phases throughout the 1990s. Today the center includes 272 homes, a public promenade and park, stores and restaurants, 262,000 square feet of office space, a movie theater, the Count de Hoernle Amphitheater, the Centre for the Arts, and the Boca Raton Museum of Art.”

Prior to the creation of Mizner Park, there were 73 housing units downtown and office rents were the lowest in Palm Beach County.

With voter approval, the City of Boca Raton spent $50 million in infrastructure improvements and $68 million in bond financing to make the project feasible.

It wasn’t easy…controversies resulted in new state laws, a restructuring of the city’s government, higher local taxes, lawsuits, and heavy city debt.

But Mizner Park fulfilled its promise as a stimulant for downtown redevelopment. By 2002, there were 689 housing units downtown and 900 more under construction, and office rents were the highest in South Florida. The resulting 14-fold increase in assessed property values from 1990 to 2002 improved the city’s tax base, although the timing initially proved to be poor economically.

After property values rose again in 2005 Mizner Park started paying for itself. The U.S. Environmental Protection Agency recognized Mizner Park for removing a blighted property while creating a dynamic meeting place for the community.

Not bad. Sometimes progress takes a while. Sometimes a vision has to struggle before it takes root.

When a community embraces ideas, appreciates passion, works together on a common vision and understands that there is a difference between investment and spending—you begin to see change.

You begin to see value created before your eyes and that momentum builds additional momentum and encourages others to try and create things.

The best leaders I have observed are those who are creators and builders—people who embrace change, but also protect and promote  values and traditions.

It’s not enough to sit on a dais and judge. We need elected officials who seek to understand and build their communities. We need leaders who understand they have a responsibility to create jobs and opportunity and to position their cities for the future.

It’s not enough to sit on your couch and criticize or complain on social media. We need citizens  to organize around positive change. We need citizens who vote, write letters to the editor, blog, join, give, mentor and volunteer.

And most of all, we need citizens to fall in love.

When they fall head over heels— we’ve seen it and experienced it—change becomes easier to digest. It also becomes easier to shape too.

Passion, positivity and vision attract investment—the best kind too.

When investors show up to fund a community’s vision you can actually celebrate your success. Imagine that, feeling good about progress because it advances the dreams, goals and aspirations of citizens.

I see exhaustion in both Delray and Boca—long meetings, campaigns that are negative and development projects met with derision and dread.

Perhaps, it is because we are lacking a unifying vision and so we find ourselves reactive—liking some things, hating others; fixating on numbers—too tall, too dense but neglecting important things like design, affordability and uses that create a sustainable community.

The end result is always division; not consensus, excitement, pride or unity. We set up a system that has winners and losers and whether we win or lose we are exhausted by the fight. And there’s always a fight.

Debates and disagreements are inevitable. Cities are messy places. But I believe—when you are in service to a citizen driven vision—that those disagreements become fewer and your debates more focused.

Just a thought…but it all comes down to leadership and love of community.

 

Adventures in Local Politics

Cross one item off the bucket list

Cross one item off the bucket list

I wrote a book.
It took me years to finish and I must have started and stopped 100 times but I got it done. Finally.
“Adventures in Local Politics” is a personal story but it’s also the book I was looking for during my seven years as an elected official in Delray Beach.
The shelves are pretty bare when it comes to books on what local politics are really like. Sure, there are plenty of books written by “big city” mayors but most of America is not like New York, Chicago or Boston.
Elected officials in small cities face far different issues than their big city brethren. But the issues are complex nonetheless and personal too.

And if local officials choose to make their terms about something other than playing dodgeball with the tough issues, they can actually make a positive and lasting difference in their communities.
The commissioners I served with called it moving the “big rocks”; a concept we have turned to frequently on this blog.

And in our case, the big rocks  meant tackling attrition and retention issues in our police and fire departments, trying to improve race relations, crafting a downtown master plan, passing a parks bond, moving the library to a more central location (and freeing the old site up for meaningful redevelopment), creating a community land trust, wrestling with workforce housing, passing a parks bond and re-envisioning culture, Congress Avenue and the four corners of Military Trail and West Atlantic Avenue. There was more: beautifying Pineapple Grove, passing and implementing the southwest plan, moving the high school, building a warm and entrepreneurial culture at city hall, revamping our historic preservation rules and encouraging downtown housing while improving communication with our stakeholders.
Am I bragging?

You bet I am. I’m very proud of the team and the hundreds of residents and business owners who invested their time, talent and money to move a city forward. We inherited a great hand from our predecessors and did our best to move the ball forward.
Did we get it all right?

Not on your life.

Did we make mistakes? Yep, a whole bunch. But we got a lot right too.

And I would put our city’s accomplishments up against any city in our region and beyond. We have built a great city. Not a perfect city, but despite our myriad challenges and problems we have an awful lot to be grateful for and our civic pride is well placed.
My purpose in delineating some of the big rocks is to point out the incredible opportunity local officials have if they are willing to seize the moment. If they have vision, courage and the ability to collaborate with their stakeholders and motivate their staff and affiliated agencies and partners they can make a difference.
My book speaks to this opportunity. So while it captures my personal experiences, it has universal themes as well. Such as: Community policing works, but it has to be authentic and a forever commitment. New urbanism principles work if you have the courage to educate residents and design places for people not cars. Community visioning works if you are serious about engaging your community and work hard to bring new voices to the table.
It felt good to finally finish the book and it’s gratifying to speak to local groups about some of the “adventures.”
Local government is the government closest to the people. Washington is broken, maybe hopelessly so (but I remain optimistic). Tallahassee is remote and partisan. Our hometowns are where we can make a difference. But it’s a choice: major in the minor or play dodgeball or move the big rocks.
I’m looking for those willing to take risks and build. I’m looking for uniters not dividers. We have enough of that horror in Congress.
The big rocks are all around. And they are the most fun to move.

Adventures in Local Politics is available on Amazon and Barnes & Noble.com. If you’d like to schedule a talk or raise funds for your group, please email us at perlmanjeff@gmail.com. Portions of the sale of Adventures in Local Politics can be donated to your charity of choice.

50 Keys to Success

Signs are all around us that what we see wasn't an accident.

Signs are all around us that what we see wasn’t an accident.

A few weeks ago we published a post listing 50 Urban Myths. It got a lot of response, thank you. Today we follow with a list of 50 ingredients for community building success.
1. Visioning: Having a vision is critical, a citizen driven vision is the most powerful.
2 Civic Engagement: Time always well spent.
3. Naming your problems and confronting them: that’s the real and true definition of an All America City.
4. Valuing education: You have to be involved in and advocate for your local schools.
5. Delray comes first, before personal agendas: Without a vision there’s a vacuum. Egos and personal agendas will fill the vacuum and knock you off track. Put the community’s needs first.
6. Big Hairy Audacious Goals That Are Implemented: Ambitious aspirational cities win. But in order for that to happen, goals need to be put in the done box.
7. Investing in culture: Delray got this right with projects like Delray Center for the Arts, the Library and Arts Garage. Culture makes your city unique.
8. Partner with non profits: Team up with solid non-profits to meet critical community needs. Build each other’s capacities to serve people.
9. Try to improve race relations: Diversity is our strength.
10. Build on your assets: Make the most of your parks and public facilities. Delray understood that it always had great bones.
11. Understand how the pieces fit together: Downtown’s brand positively impacts the whole city, quality schools drive commerce, gaps hurt.
12. Understand that downtown is never done: Smart leaders wake up a little scared even when things are going right. Downtowns boom and bust, you have to keep iterating and working hard. The downtown is the heart, you should never ignore the heart of the community.
13. Walkability: A big part of the charm and what makes this city so different from neighbors.
14. Understand that design trumps density: Push for good design, sprawl is not your friend.
15. Strategic density allows for sustainability; yielding economic, social and environmental benefits.
16. Understand that density can give you some affordability: A sustainable community needs a variety of housing options and price range, especially product in the middle.
17. Know you need open space downtown: But that space should be active and designed for people (and pets).
18. Value public art.
19. Know that outcomes matter. Process has a role. But you have to deliver. Don’t let bureaucracy stifle results or innovation.
20. Empower an independent CRA to be innovative: A well-run CRA can be a game changer. It was in Delray.
21. Understand that the CRA is a valuable tool and teammate.
22. Flexible codes encourage investment. Rigid codes stifle innovation.
23.  You can be flexible and business friendly but still have standards.
24. Dialogue matters. Input matters. Listening is critical. Tone matters.
25. Know there is a difference between making announcements and genuinely seeking input.
26. It’s a big city out there. And sadly the happy people don’t always show up: Effective leaders understand this.
27. It’s a job to do not to have: Effective leaders understand this.
28. Celebrate success.
29. Civility is important but it can be rare. You have to press ahead anyway.
30. Do what you think is right not what is politically expedient.
31. Real leaders don’t play dodge ball: Issues don’t magically go away, problems ignored fester.
32. Don’t fix what isn’t broken
33. Nothing is perfect. That’s ok.
34. The squeaky wheel shouldn’t take over the agenda.
35. Success is never final.
36. Failure is hardly ever fatal.
37. Cities can and must be entrepreneurial.
38. Always encourage civic pride.
39. People come and they go. Some are irreplaceable: life surely goes on, but people matter. If the right ones show up you succeed, if the wrong ones takes over, you risk it all.
40. There’s a need for a woodshed. To remind leaders that they are stewards.
41. Stay focused on the big picture.
42. Let the manager manage. Let the department heads run their departments. Encourage them to work together. Hold everybody accountable, but accountability does not have to look like punishment.
43. “How may I help you” is superior to “I’m going to stop you”.
44. Promotions are important. Cities need to market and to have quality events.
45. Good special events are important.
46. Encourage people to serve. Get them involved. Keep them involved. Thank them for their involvement 
47. Don’t create policy in a vacuum. Ask the end user or the impacted or the people you hope to benefit.
48. Put good people on city boards.
49. Elected officials serve us. We don’t serve them.
50. Complacency is a killer
Bonus. Don’t major in the minor.

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Pre-Election Day Thoughts

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After a record $4 billion of ad spending, Americans head to the polls tomorrow to elect everybody from County Commissioners and School Board members to Senators and Governors.

If the polls are correct—and I suspect they are—it’s going to be a good day for Republicans from Alaska to Arkansas. But those same polls also show deep dissatisfaction with both political parties and the general direction of this country. American voters are unhappy with their government and their elected leaders, with rare exceptions.

There seems to be something inherently wrong with our politics and we seem to be attracting something far less than our best and brightest to public service.

Government—at all levels—has been demonized and often with good reason due to waste, fraud, corruption, abuse and incompetence. But we’ve also been told that government is our problem and no longer is the source of solutions and that is a dangerous belief system, because it tends to be self-fulfilling.

The truth is, we need government, limited, effective, fiscally responsible and competent to deal with common problems and opportunities and we don’t seem to be getting it.

As a result, problems ranging from infrastructure neglect and terrorism to climate change and immigration reform go untended. Unfortunately, problems that are neglected don’t tend to disappear, they tend to fester and get worse.

Somehow, someway, we have to find a way to work together again and get things done. If we don’t, our children and grandchildren will inherit a range of deep seated problems and future generations will look back at us and wonder—what were they thinking?

I believe that solutions begin with finding capable leaders who have an ability to engage those who they represent.

But after a barrage of negative TV advertising that was long on the “other candidate is horrible” and short on any ideas, I’m certain we are not going to get that leadership when the polls close tomorrow.

I will vote—as I always do—but like others I almost can’t believe the paucity of choices on the ballot.

This less than inspiring slate—which seems to be a nationwide malady—ought to be a powerful wake up call for voters. We need to do better. Better candidates, better campaigns, better ideas, better debates and better coverage of races so voters can get beyond the horse race and really understand what solutions or ideas candidates bring to the table.

Years ago, I stumbled on a quote in a magazine about a candidate running for Mayor in a small Maine town. She said that holding office “was a job to do, not a job to have.”

I clipped that quote and carried it with me during my seven years as a local elected official to remind me that my responsibility was not to take the easy or politically expedient path, but to do what I felt was right. Like everyone else, you find that sometimes you stumble. But for me that quote was a guidepost, a reminder that politics was an opportunity to make change, solve problems, involve people and try to ensure a future for others. The commission’s I served on called it moving ‘the big rocks’.

Too many politicians think of service as a career and are afraid to actually do the job. They play dodge ball with the issues delaying the inevitable and leaving problems for future generations to deal with.

We deserve better.

Great leaders are hard to find. But we better start trying.

Every day I interact with smart, visionary people, most of whom would never consider running for office because they see politics as dirty and inconsequential. It needs to be viewed differently; recast as public service and transformational.

I think the voters are hungry for good leadership and vision. I think they would welcome bold ideas, honesty and being treated like adults.

Just my hunch.