Reboot: Vulnerability & The Art of Leadership

Some books leave an impression long after you close them.

“The greatest gifts of leadership are its challenge to remember who we are and the opportunity to become the grownups we were meant to be.” – Jerry Colonna, leadership coach, author, mensch.

 

One of the best books I read last year was “Reboot”, an honest—often painfully honest– look at life and leadership by legendary business coach Jerry Colonna.

Colonna (no relation to my wife) left a highly successful career as a venture capitalist to in essence save his own life. He just wasn’t happy and it was killing him—literally.

What followed is a story of personal growth and “radical self-inquiry” that ultimately helped Colonna overcome his demons and re-invent himself as a go-to coach for entrepreneurs and CEOs.

“Reboot” is the kind of book that stays with you because of its rawness and honesty.

Colonna learned that the best path to happiness was to understand yourself and to confront the issues that keep so many of us stuck in a rut.

Sometimes that rut looks like failure and other times it looks like success with all the trappings—money, fame, titles, toys etc., but it’s still a soul-sucking pit if it drains you.

Colonna’s argument and it’s a good one is that you can’t be an effective leader until you know yourself.

Another favorite author of mine, the great marketing mind Seth Godin touches on a similar concept of honesty when he writes about leadership.

Godin believes that are two elements to successful leadership: “a willingness to be wrong and an eagerness to admit it.”

I just love that sentiment—because within that thought is the potential for growth and change.

And as yet another author of some renown put it: “progress is impossible without change and those who cannot change their minds cannot change anything.”

That’s George Bernard Shaw for those keeping score at home—and what a profound quote that is.

And it occurred to me as we enter another local and national election cycle that politicians are terrible at admitting that they got anything wrong.

Changing their minds is looked at as a weakness and you run the risk of being labeled a ‘flip-flopper’ or worse.

How tragic it is when you think about it.

Because progress is indeed impossible without change and a willingness to be wrong.

That’s true in politics and it’s true in business and it’s true in the non-profit world and it’s true in science and every other endeavor that has the potential to improve our world.

As Colonna says, we are given the opportunity to be the grownups we are meant to be, but only if we are willing to constantly examine our beliefs.

I recently had a great conversation with a new friend who is an entrepreneur who has had great success in a tough industry that I know fairly well—consumer products. We discussed what it takes to succeed, all the fires you have to put out, all the landmines you have to avoid and all the trap doors you will fall through because it is inevitable that you will. There is no such thing as an overnight success or a friction less glide path to success.

Yet we must try.

We must try if we are to progress. We must be willing to make mistakes too so we can learn from them and build a better future.

In the book Start Up Nation, which details Israel’s amazing entrepreneurial ecosystem, the authors describe how the Israeli mentality embraces failure—almost requires it—because investors and leaders there know that failure informs and strengthens. The old adage “what doesn’t kill me will only make me stronger” is true.

In a recent blog we talked about the upcoming campaign and predicted seeing the typical vapid messaging we always see—-“all development is bad, all developers are bad, my opponent is owned by the developers therefore he or she is bad.”

Every candidate has a plan to tame traffic (that we will never see), they are all against crime and for good schools and low taxes. They are for motherhood, apple pie and they love the environment.

Great.

But wouldn’t it be nice if we had leaders who told us what they’ve learned and who they are as people rather instead of just listing or in some cases manufacturing a resume?
Wouldn’t it be nice if they said they want to unite not divide and had an actual plan to try and do so?

Wouldn’t it be refreshing if they leveled with voters and shared with us their human stories and unique experiences which makes them qualified to lead our cities and our nation?

A guy can dream can’t he?
A good question to ask candidates if they show up at your door is;  what have you  failed at and what have you learned as a result?

It may give you a glimpse into who these people really are—certainly more so than the same tired messages we hear every cycle.

 

It’s The Software That Matters Most

Seth says: hardware is sexy, but it’s the software that matters.

Seth Godin has a saying…hardware is sexy, but it’s software that matters.

Seth is a best-selling author and considered one of the top marketing minds in the world.

So while he might have been referring to products when he talked about the importance of software…I think you can also apply the sentiment to cities and community building.

Hardware can refer to buildings and software can be a stand in for the soft stuff like creating a sense of place and nurturing a feeling of community.

Last week, I had a chance to share a few things about public leadership that I have learned over 30 years with a talented group of young professionals enrolled in the Urban Land Institute’s Public Leadership Institute. ULI is a global organization dedicated to the responsible use of land. I had a chance to meet with 40 or so up and comers at Port Everglades to discuss the challenges and opportunities available in cities today and tomorrow. I tried to instill in these young leaders that they have a responsibility as stewards to leave their communities better off than they found them. There is a lot of work for them and all of us to do.

I think cities rise or fall as a direct result of leadership. I think it’s the software of cities that matter more than anything else.

Don’t misunderstand me, leadership has a lot to do with getting the hardware right…we need the buildings and the projects. We need the investment, the tax base and the jobs.

But the best places get the software right…they have a certain feel about them. You can sense the momentum, you want to be involved…they make you want to stay and leave a positive mark.

Leadership is so important, but we really don’t pay a whole lot of attention to it. Oh, we say we value leadership and we want it and that it’s important. But we really don’t spend a lot of time creating, nurturing, supporting and training leaders. There are exceptions: ULI is investing in the next generation of leaders and so is Leadership Florida. There are others, but we need even more.

As a result of the leadership deficit– in cities— we leave a lot to chance. Whoever, shows up gets to run the place. And unless you get lucky and a group of visionaries show up you run the risk of placing your present and your future in the hands of those who might not be good at the software or the hardware. That’s a real problem.

Because cities thrive if leaders show up and commit to a place. And they fail if the wrong people grab the reigns. It’s just that simple and there are examples all over South Florida on both sides of that ledger.

Now I am not talking solely about mayors and commissioners—although surely the occupants of those seats are important to achieving any kind of sustained progress.

But I do not believe in waiting for a savior to show up….that may feel good for a little while, but eventually your visionary mayor moves on or terms out. You have to develop the software to create an enduring  culture of leadership in order for success to take root and to last.

So when I say leadership I am thinking broadly…we all have a role to play. The public sector—elected officials and staff, the business community, non-profits, academia, the clergy and the neighborhoods all need to show up and where possible work together on a common vision.

So how do we do that….How do we work together on a common vision?

First I’ll tell you what you don’t do…don’t get stuck and don’t allow your community to get caught in a winner take all contest.

We fixate today on what we disagree on….we see it in Washington and in Tallahassee, but we also see it on the grass roots community level.

We’ve created a giant zero sum game, where I have to lose if  you are to win….that’s not a formula for success or progress. It is a recipe for gridlock and progress that quickly gets reversed when the “other side” seizes power.

I think leadership focuses on what we can agree on.

There is so much noise and so much negativity in the world today…I believe that people are hungry for something to believe in..

We need to build communities that aspire. And as leaders it’s our responsibility to create a culture in our communities that enables aspiration.

We want to build places where people are excited about their present and thrilled about their future potential. We need to champion projects and initiatives that further these goals…and deliver for not only the direct beneficiaries but the broader community as well.

The best economic development is momentum and software that drives progress. Get that part right and it enables you to overcome inertia or any challenge that is thrown your way—be it hurricanes or crime or drugs or nasty characters who get up at meetings and throw bricks. It even inoculates you against the trolls on social media, many of whom sit back in judgment but few who actually roll up their sleeves and try themselves.

Nothing great can be accomplished without enthusiasm, calculated risk and a large dose of inspiration.

Leaders either fill the reservoir with hope or drain it with negativity.

There’s another saying that I just love and it’s this: “There is a difference between leadership and ambition. Leaders have the courage to be unpopular with those that disagree with them. The ambitious want to befriend as many people as possible.”
We need more leadership and less ambition.

 But we also need more aspiration and more emotional intelligence. Hardware is important. Hardware is indeed sexy. But software is heart. Software is love. Software is empathy and it’s gratitude.

Software is what matters.

 

 

 

 

The Company You Keep

Seth Godin delivers daily wisdom, not sure how he does it.

You are the company you keep.
It’s an old saying, but there’s wisdom in that old saw.

Here’s another similar thought:

“You’re the average of the five people you spend the most time with.”

That’s a quote attributed most often to motivational speaker Jim Rohn.
Those concepts led to a lively discussion recently with a few friends.

I’d like to add that what you read also plays a large part in how you think. Charlie Munger, Warren Buffett’s long time partner, says that he has never met a smart person who doesn’t read—incessantly. Charlie is 95 and has met a lot of people, so I trust his insights.

So in the spirit of Charlie Munger and Jim Rohn, I thought I’d share  a few of my regular “sources.”

Seth Godin—a hugely popular author and blogger, Seth is an influential marketing and business mind. He blogs daily and he usually nails it. His books are outstanding too. I once applied to work with Seth. His rejection letter was crushing but was so well written that I realized on the spot that there was no way could I hang with him. He’s just another level. Like asking to play hoops with LeBron James when you can’t jump or shoot.

Fred Wilson—a well-known New York City based venture capitalist, Wilson also blogs daily and reading his thoughts is akin to taking a daily MBA course. Very insightful.

Bob Lefsetz—The Lefsetz letter is a provocative blog that talks about music, tech, politics and culture. Lefsetz is a great writer and while I sometimes disagree with him, his writing is so vivid and interesting his work becomes a must read. He regularly angers his audience is incredibly brave and transparent.

Bernadette Jiwa—an Australian marketing guru who reminds me of Seth Godin.

Peggy Noonan—Wall Street Journal columnist who always seems to nail it. She writes with perspective and historical insight. Just terrific.

Frank Bruni—New York Times columnist, has very different politics than Noonan, but also seems to see past the noise to get to the root of issues.

Tom Friedman—-in a word, brilliant. He’s the guy I’d want at any dream dinner party. We saw speak in Fort Lauderdale last year and he was just wonderful.

David Brooks—a conservative voice that I enjoy reading because he’s smart, reasonable and open minded, three traits sorely lacking today.

Tim Ferris—-he’s endlessly fascinating and his podcast is always amazing. Ferris is all about peak human performance and his interviews are in depth and fascinating.  He has some great books too.

Terry Gross—I think she may be the best interviewer alive. Just a master class in getting her subjects to open up and share.

Peter Coy—Bloomberg Business Week writer. Always terrific essays on world events and trends.

Shane Parrish—His blog is aptly called brain food.

Polina Marinova:  Polina scans the web so we don’t have to and points us to the most interesting stories. Her blog is called The Profile.

Kevin Siskar: cool stuff on the start up life.

Joseph Lichterman—writes beautifully about innovative approaches to journalism. And journalism needs innovation.

Lawrence Tribe—really entertaining Twitter feed. A law school professor who explains the world we are in through the lens of a constitutional expert.

Modern Love—a Sunday Times staple. The best ones are amazing. The worst ones are still worth a read.

Steve Van Zant—his Twitter feed is funny, combative and always interesting. Plus, he plays guitar for the E Street Band and starred in The Sopranos. What a life!

Axios: great way to start the day and feel smart. Bite size nuggets about politics, business, culture and the world.

Simon Sinek—daily sayings that remind me of my “why.”

Reid Hoffman—his master of scale podcast tells the stories of entrepreneurs who have successfully scaled their businesses. I’m reading his new book “Blitzscaling” and it’s full of insights on business model innovation.

Otis White–Otis is a friend who has written extensively about Delray Beach. His blog on local government is simply the best on the subject anywhere.

Kevin Klineberg–An urbanist and champion of walkability, Klineberg writes about the “Messy City” with flair and intelligence.

Nancy Koehn–The Harvard leadership expert and author of “Forged in Crisis” has a lively and always interesting presence on social media.

There are more..I just love to read. Hopefully this list gets you thinking about your reading list. Or spurs you to start hanging out with your sharper friends. And please send me some suggestions.

 

Building a Front Row Culture

Seth Godin rocks

Seth Godin rocks

I’m a huge fan of the author/blogger Seth Godin.

Not only does he write amazing books (“Purple Cow”, “Linchpin” etc.) he blogs every single day. And most days, he hits it out of the park. That’s just remarkable.

Last week, he floored me with his blog entitled “Front Row Culture.” Here it is…

“The group files into the theater, buzzing. People hustle to get to the front row, sitting side by side, no empty seats. The event starts on time, the excitement is palpable.

The other group wanders in. The front row is empty and stays that way. There are two or even three empty seats between each individual. The room is sort of dead.

In both cases, the CEO or the guest speaker is going to address the group for an hour. But the two groups couldn’t be more different.

The first organization sees possibility; the second sees risk and threat. The first group is eager to explore a new future; the second group misses the distant past.

The truth is this: it’s possible to hire for, train for and lead a front-row organization. And if you merely let entropy take over, you’re going to end up with the second, lesser, failing organization instead.

Worth saying this as clearly as possible: The culture, the choice of front row or back row, is a choice. It’s the result of investment and effort.

Where would you rather work?”

I read that blog at least five times. And then I thought, not only is this thinking applicable to businesses but it applies to cities as well.

“Where would you rather work”, can easily be replaced with where would you rather live?

For me, the difference between a “Front Row” culture and lethargy is the difference between aspiration and fear.

I’m attracted to communities that aspire.

I’m attracted to cities that have vision.

I like places that are willing to experiment and open to new ideas.

I think the cities that work are those that emphasize outcomes over process. Sure, you need rules, ethics, bidding and procedures but those procedures ought to facilitate outcomes, not hinder progress or change. We can nitpick or we can progress.

It shouldn’t take 20 attempts to issue an RFP and it shouldn’t take years to approve a project. You ought to be able to get a fence permit fast and you ought to be able to grab an attractive investment and entitle it quickly so you can be ready for the next one.

Front row cultures empower residents, business owners and public servants. Places that aspire enable and encourage people to solve problems and chase dreams.

The focus needs to be on creating opportunities for current and future residents—you always have to be focused on the future.

“What’s next”? is always the key question.

Complacency is a killer. Aspiration and possibility trumps fear and  dysfunction and creates quality of life and place.