Water Cooler Wednesday: The People Equation

Investing in leadership

Investing in leadership

If I’ve learned one thing in my career, it’s that you can have the best systems, the best platform, a great idea, plenty of money and every other advantage but you’ll fail if you don’t attract and keep the right people.

It’s a simple concept, really.

But very difficult to achieve.

Yet, whether you are running a business, a city, a school or a non-profit you will not be able to achieve lasting success unless you create a culture that attracts, nurtures, rewards, ignites and inspires people. Good people.

And if you work hard enough and create just such an environment, you have to realize that your creation is fragile and will not survive complacency or lack of accountability. If you fail to constantly iterate, engage and assess, the gains you made will erode.

Achieving success is just one part of the journey; the key is to sustain success. That’s the prize and it is hard to attain. But worth the effort.

For many years, the cities of Boca Raton and Delray Beach worked with a consultant named Lyle Sumek. Lyle was a former assistant city manager in San Diego and he worked with cities across the country on goal setting and implementation. Lyle had a concept he called “municipal math”; which essentially said it could take 20 plus years to build something of value, but only a year or two to squander what was built if you make the wrong decisions or hire/elect the wrong people. The sad part of municipal math is that once you mess up, it could take 10 years or more to get something back and there were guarantees you would.

Muni math was a sobering concept and it stuck with me. Leadership matters. People matter.

I’m a firm believer that leadership is the key ingredient to success in any endeavor, but  I also believe that we do a poor job of training and developing leaders.

We don’t teach leadership in schools, we don’t study why leaders succeed or stumble, but yet we long for great leaders.

I can think of no other scenario in life in which we yearn for something but don’t take steps to make it happen.

If we want better medical outcomes, we invest in science. If we want better educators, we invest in teacher training. In business, we invest in products and technology. But yet we don’t make a similar investment in identifying, training and developing leaders.

As a result, we watch helplessly as Congress fails miserably to serve our country. We shake our heads when presidents, governors, mayors and other elected officials fail our communities.

In business, we see investments go down the drain; victims of egotistical CEO’s or watch in disgust as a manufacturer looks the other way and produces cars that endanger their customers all because of a culture that enabled people to look the other way.

All are symptoms of poor or inadequate leadership.

I believe that we need to start studying and investing in leadership education and that we need to make such courses available far and wide, in all industries and endeavors.

We live in a great nation. Imagine how much better it would be, how many problems would be solved, how many people would be positively impacted if we were able to develop leaders as accomplished as our best coders, financial minds and scientists. Just imagine.