Here’s To The Civic Entrepreneurs

Civic entrepreneurs have joined together on a vision for The Set neighborhood.

Last week’s column on entrepreneurship seemed to strike a chord.

I heard from readers who shared their youthful entrepreneurial adventures and others who either built, are building or thinking of starting a business.
Thanks for the feedback, it’s always fun and helpful to hear from you.
Writing about the energy drink business also got me thinking about the concept of civic entrepreneurship and my strong belief that you can bring the entrepreneurial mindset to government.
In fact, I’d argue that every one of our societal challenges would benefit from a little ingenuity, the kind that our best entrepreneurs bring to the job every day.
And I’d also argue that our discontent over problems going unsolved is because often government (on all levels) play defense instead of offense.
This is understandable given the public nature of the roles. When Mayors and city managers fail—they do so publicly with all the ramifications that entails—bad press, social media trolls hammering away at your reputation and the prospect of losing the next election or being publicly fired.
Private sector entrepreneurs struggle and fail privately—unless they are high profile people to start with.
But in the public sector, there is no hiding.
I made plenty of mistakes during my seven years as an elected official. I was told by a mentor that the best you can do is vote your conscience with the information you have at the time they call the roll.
Oftentimes, hindsight is 20/20 but hopefully you learn and don’t repeat mistakes.
When I served as mayor, I told our excellent staff to think of themselves as civic entrepreneurs—I wanted them to share their ideas and expertise. We made our own decisions, but we needed and respected the staff’s input before the vote. I think that’s why staff exists; to share their knowledge of urban planning, municipal finance, engineering, public safety and redevelopment.
If input is neither sought nor desired, staff becomes paper pushers and we end up with the type of bureaucracy we loathe—soulless, devoid of passion, a slave to the way it’s always been done.
Why?
Because it’s safe.
In the private sector if you don’t make decisions you miss opportunities. I’ve learned (the hard way) that time is not your friend. But in government, sadly, kicking the can down the road is often the way to keep your job.
In order to foster an environment of civic entrepreneurship, leaders need to convey a clear vision and then empower their teammates to move that vision forward. It’s counter intuitive, but you must be free to make mistakes so that you can learn as an organization.
We used to tell staff, it’s Ok to try something. We aren’t on the dais signing death warrants, most mistakes are not fatal, and we might learn something even if things don’t work out as planned.
Scared bureaucracies seize up, empowered bureaucracies innovate.
And my friends we need innovation-at all levels.
It starts with leaders and a society willing to stop playing “gotcha” and start rewarding those willing to try some new approaches to the challenges and opportunities facing us.
The cities that become special are entrepreneurial. They empower and support civic entrepreneurs.
When I think of Delray, I can’t help but appreciate the various civic entrepreneurs who have impacted our landscape and the quality of our lives.
Frances Bourque changed the game when she dreamt up Old School Square infusing culture and a sense of community into a town that was struggling at the time.
A few blocks west, Vera Farrington conceived of the S.D. Spady Museum and now we have a museum that tells the story of African Americans in our city. It’s a rich history and now it’s preserved.
I am also pleased to see the creation of The Set, which is a strong brand and sense of identity for the neighborhood west of Swinton that extends to I-95. That brand was created by civic entrepreneurs.  You can feel the pride of place when those engaged citizens talk about The Set. That kind of pride and passion can move mountains.
Nancy Stewart-Franczak is another special civic entrepreneur who brought events to Delray Beach that helped build our community’s reputation while growing the economy.
Nancy is creative, hard working and passionate about Delray. She has made a lasting contribution.
I can go on, but let’s just say that civic entrepreneurs build communities. They invest, they create and they build.
When they arrive in your town, embrace them, encourage them, work with them.
If you’re a leader, they will make you look good. The formula for political success is easy; work with the doers and the dreamers. Support and nurture them. Dream alongside them.
Don’t chase them away. Help them shine and watch your city thrive.

Boca Makes A SMART Hire

Pedro Moras

The City of Boca Raton recently hired Pedro Moras as its first ever “Innovation Strategist” and I think that’s worthy of applause.

According to the press release announcing the hire, Moras was hired to promote innovation and the use of technology within the community. Additionally, Moras will work to develop and implement SMART City initiatives and collaborate with City staff to explore innovation in city operations.

Now the cynics out there will say innovation and government should never be used in the same sentence and that the term Smart City is an oxymoron.

The cynics would be wrong. As they usually are.

Cities today have to innovate or risk irrelevance. They should strive to be “smart” not only in terms of technology but in all areas: sustainability, citizen engagement, public safety, parks design, transportation, land development and the list goes on.

It’s good to see Boca Raton make a statement with the hiring of an innovation strategist and it will be interesting to see where the city goes as a result.

Moras seems to have the background and chops to make a difference.

Prior to joining the city, Moras cofounded PetMio, a pet food-technology start-up that uses advanced artificial intelligence technology to create personalized pet nutrition products. He also served as Managing Partner at the Konnected Minds Group, a Miami based innovation consultancy. During his time in the corporate world, he was the founding member of the Transformational Innovation Group at Jarden Consumer Solution, a corporate new ventures group focused on identifying, developing and commercializing new product and business opportunities.

“Innovation is the purposeful application that improves our condition and community,” said Moras. “Through that application we can accomplish tremendous feats that improve the lives of our families and our community. It is because of innovation that we evolved so much as a society and I am excited to further expand innovative achievements in Boca Raton.”

Boca has an interesting innovation pedigree.

Boca Raton’s history dates back to pioneering farmers, there’s an interesting history relative to Mediterranean architecture and of course, the birth of IBM’s personal computer (PC) in 1967. Through the years, Boca Raton’s entrepreneurial culture has supported technology and innovation through economic development incentives that have led to the creation of facilities such as the Boca Raton Innovation Campus (BRIC). Boca Raton is also home to three universities that incorporate innovation into curriculums and the community through programs such as FAU Tech Runway.

“I think Boca Raton is in a unique position because the foundation of entrepreneurship and innovation already exists,” said Moras. “And that foundation is strong from an economic, social and environmental standpoint, compared to many cities across the country. I think a key to taking Boca Raton to the next level, is bringing together the brilliant minds in our schools, businesses, organizations and civic centers under a shared vision and giving them the tools to create our future.”

During his first year, Moras will work on creating Boca Raton’s innovation identity and define what being a SMART city means to the community. In addition, he plans to test and learn new concepts, programs and ideas in order to ultimately “create an ecosystem of innovation that is continuously creating breakthroughs in technology, education, the arts and more, and become an even more vibrant entrepreneurial community that attracts the best minds to come live here and work here.”

As a student of local government, I am anxious to see where this all leads. When I was on the Delray City Commission we strived to be “civic entrepreneurs” and encouraged staff to take risks and innovate in terms of policy and engagement. It made a difference, because we strived to make it  safe to experiment and to learn. That’s how progress happens.

In so many aspects of our society right now, innovation and technology is outpacing government’s ability to keep up. This makes government look slow, reactive and frankly a less exciting place to work if you are a young person looking for a career.

So Boca’s move is intriguing. Yes, it’s only one person, but it’s a bold start.