A Different Florida

Same slogan, different valuable proposition.

Florida Trend may be the best statewide business publication around.

I’ve been reading it since I moved here in 1987. The magazine is essential if you want to learn what’s going on in the Sunshine State.

Florida Trend recently celebrated its 65th birthday with a blockbuster issue that was chock full of cool stuff.

Perhaps the most interesting was a look at 1958 when the St. Petersburg based magazine made its debut.

Florida Trend’s editors offered some stats comparing 1958 to today.

Here are a few stunners:

  • In 1958, Florida was the 10th most populous state. It’s third today.
  • The population grew nearly 400 percent from 4.5 million people to a whopping 22.3 million in 2022.
  • Population density grew from 84.2 per square mile to 415. More than a quarter of the state’s population (28 percent) lives in South Florida.
  • The state’s economic output grew from $14 billion to $1.4 trillion.
  • In 1960, the median home price was $11,800 which adjusted for inflation is $122,174 today.
  • Average rent in 1960: $71 which is $669 in 2022 dollars.
  • In 2023, the average rent is $2,448 in the three largest metro markets.

Yikes.

In 1971, when Disney’s Magic Kingdom opened on October 1 admission was $3.50 for adults and $1 for children.

It’s a lot more today.

In fact, I hear it’s more efficient to drive to the Magic Kingdom, park, and throw your life savings over the wall. Sigh.

Yes, there have been a lot of changes.

And so, you can’t help but wonder what the next 65 years will hold.

What will climate change and sea level rise mean for our state?

How high can home prices go? What will rising prices mean for our demographics and our society if the middle class is priced out of Florida? (Maybe they already have been?)

How high can insurance rates soar before we cry uncle? The Wall Street Journal had a stunning story last week about insurance rates in an historic neighborhood in West Palm Beach. One home was quoted $120,000 for an insurance policy—that is not a typo. Modest homes are seeing prices ranging from $10,000 to $40,000 a year. Something has got to give: without being political perhaps we ought to worry less about banning books in Florida and more about how to do something about homeowner’s insurance.

We were told that reforms to reduce lawsuits would lower costs, now we are being told that rates are unlikely to fall. Rising reinsurance costs, inflation and the effects of climate change are keeping prices sky high.

Ugh.

There are other vexing issues that nobody could have predicted 65 years ago.

For instance, will we ever figure out how to navigate our ever-polarized politics?

It’s hard to predict, but it’s fun to speculate.

One thing is certain: change. Change, like death and taxes, is inevitable.

We didn’t see  a worldwide pandemic coming and the amazing changes left in Covid’s wake.

Who could have predicted that remote or hybrid work schedules would remake cities? And doesn’t it seem like the impacts of climate change are coming faster than we thought? Or is it that we just keep ignoring the science?

Regardless, it’s fun to look back and fun to look forward. It’s also imperative that we enjoy today and try our best to impact tomorrow.

One thing is for sure, when I moved here 36 years ago I and 1,000 newcomers a day saw Florida as an affordable paradise. That is no longer the case.

Odds and Ends

A shout out to the great Nancy Chanin on her nomination as “Woman Volunteer of the Year” for her work with the equally terrific EJS Project in Delray Beach.

The award is offered by the Junior League of Boca Raton and the winner will be announced at the 36th Annual Woman Volunteer of the Year luncheon Nov. 10 at The Boca Raton.

The list of nominees is impressive. But Nancy is so deserving. She’s kind, hardworking, and does so much for so many. Soo glad she’s up for this honor.

 

Happy Retirement D

I was under the weather last week and missed retirement ceremonies for my friend Delores Rangel. It broke my heart because I adore Delores and her family and I really wanted to be there and celebrate.

Delores served with distinction as the Senior Administrative Executive Assistant to the Mayor and City Commission for a long, long time. That’s a fancy title.  I kept it simple. I thought of  her as my boss. You put D in charge and she made sure you were OK.

Delores kept your schedule, manned the phones, took the messages, made sure you were where you needed to be and generally took care of everything a busy elected official could ever need. And she did it well, with a smile, a sense of calm in the midst of chaos and a sense of humor that was needed and appreciated.

I sent Delores a message and I was told that the City Manager read it at the ceremony. I’m glad. Here’s a brief summary of what I sent.

“You made my time on the Commission and as mayor so enjoyable. You always had my back and kept me organized during some very interesting times (hurricanes, the Jerrod Miller shooting, and all those late night meetings dealing with the controversies of the day).

It breaks my heart that I can’t say this in person. But please know you were amazing to work with, always supportive, organized and level headed. It was so appreciated. I know David Schmidt and other mayors and commissioners felt the same way.

I’m so glad that I got to know your family. They are wonderful.

I hope you have many years of happiness and health ahead of you.

You’ve done so much for our city. Those of us who know, know. Thank you my friend for everything. With love and appreciation, Jeff & Diane.”

 

 

 

A Wish For A New Year


The Avalon Preserve in Stony Brook.

“So this is ChristmasAnd what have you doneAnother year overAnd a new one just begun” – John Lennon from the song “Happy Christmas (War is Over).

Well here we are, the end of another year.
Can you believe we are on the cusp of 2023?
We are almost a quarter of a way through another century and I don’t know about you but time sure feels different these days.
In the 20th century, the decades had personalities. When we think of the 50s we instantly think of the hairstyles, Elvis, Eisenhower and some great American cars.
The 60s were monumental and the 70s had its own distinct flavor too.
But these days, we don’t seem to be talking much about the personalities of decades. We are in the 20s I suppose, but nobody is talking about it and there’s no distinct cultural markers that seem to embrace the moment we are in.
Time just seems to fly by.
As a result, it feels like we are adrift. After all, children of the 50s, 60s, 70s and 80s identity strongly with the decade of their youth.
I’m a 70s kid, and the music of that era still resonates for me 50 years later. Many of my friends feel the same way.
Of course, that doesn’t mean we don’t listen to new music, we do, but that 70s sound…well…it feels like home.
And so I wonder if that anchor of nostalgia applies to places as well.
Do we prefer the towns of our youth to what they are today?
Maybe. I’m not sure.
Last year I went back to Long Island for a reunion with a group of childhood friends. We grew up in and around Stony Brook in the 70s and early 80s. We’ve been gone a long time although a few of the guys still live in the area.
I loved the Stony Brook of my youth. The “three villages” as the area is known, was and is an idyllic place to grow up. It felt safe, there were beaches galore and downtown Port Jeff was a fun place to hang out.
It wasn’t the most exciting place, but “the city” was a short train ride away and we took the Long Island Railroad to Penn Station fairly often to see shows, visit museums, attend games and see the big acts who played the Garden. Sometimes we just went and wandered around, visiting record  stores and experimenting with food in Chinatown.
It was magical but the city itself was a mess. Times Square was not exactly family friendly, the city’s finances were a basket case and the subways were dirty and a tad forbidding.
So maybe what we liked and missed about that time was the fact that we were young, life was ahead of us and every experience was a new one.
But when I went back home last year, I saw my hometown through different eyes. There were tons of changes to the physical landscape, but enough stayed the same that it still felt familiar.
It still felt like home.
And I really liked what I saw. Eastern Long Island is beautiful and the public spaces that I took for granted as a child, stopped me in my tracks. The old grist mill is still there and now part of Avalon, a new preserve  that is just  breathtaking in its ambition.
The village green in Stony Brook retained its charm, which is considerable. It all looked and felt good.
I know you can never go home again, but I could sure see  spending some time in that zip code.
The other important place in my life is Delray Beach, which has been home for almost 35 years now, just about my entire adult life.
I came here in the 80s and it was love at first sight.
Delray was a different place in those days. Not much going on, especially compared to today. But the potential for improvement was always there. The city had good bones; a grid system and a Main Street that led directly to the ocean.
The 90s was when the seeds that were planted in the late 80s began to bloom. I got swept up in the Delray story. This town wanted to improve and something about the city’s aspiration touched me.
At first, I wanted to tell that story (and I did as a reporter) and then I wanted to help write it (as an elected official).
This place became very special to me and to my friends; I met remarkable people who did remarkable work. Love at first sight turned into something more; a life here. I felt immense pride in this special town that strived to be a good place for all to live, work and play.
As we near 2023, I see Delray Beach at a crossroads.
We’ve had success, and we’ve had problems, but do we still aspire?
Of the many questions I have, that’s the most important one in my mind.
Do we want to take things to the next level or will we rest on our laurels or worse continue to look backwards instead of forward?
I have always felt our city had limitless potential; we have so many assets: a beautiful downtown, a pristine beach, historic neighborhoods, the ability to add workforce housing and industry to the Congress Avenue corridor.  And there’s more.
A downtown tennis stadium, excellent cultural facilities, diversity and a geographic location that puts us square in the middle of the action in a dynamic region.
It’s all there for us, if we want it.
As we celebrate the season and look toward a near year, my wish is that we will embrace our potential and move forward with ambition and resolve.
Change is inevitable. The best cities shape that change.
Wishing you the best now and in the new year. Thank you for reading.

Where Have You Gone Dave Concepcion?

Big Red Machine Shortstop Dave Concepcion

For as long as I can remember, I’ve loved newspapers.

Not the online version, but the physical paper—-ink, ads, and smudges.

Over the years, I have watched our local newspapers shrink and that has hurt our sense of community and frankly our Democracy too.

When it’s easier to find out what’s happening in Ukraine than it is to know what’s happening at City Hall that’s not a good thing. We need to know as much as we can about both Kyiv and Boca/Delray.

But through it all, through the layoffs and shrinking local news hole, there was always the New York Times and the Wall Street Journal.

I love both papers.

The writing, the in-depth reporting, the investigative journalism, the photography, and the sheer amount of news from all corners of the globe.

As a subscriber to both papers (and USA Today too for the sports and entertainment news), I’ve come to rely on the papers every day.

I never thought it would end.  But then again what lasts forever?

Apparently, the great employee shortage has hit the newspaper delivery business. I just can’t get the papers delivered. So, this week, after weeks of calls, complaints and credits I reluctantly pulled the plug. Sort of.

I fired USA Today, which became so thin you could read it cover to cover in five minutes. I put the Times on warning—miss one more Sunday and your done and I worked a deal with the Journal that has them mailing me the paper. Remarkably, I get the paper the same day it’s printed, except of course when there is a weekend or holiday then I get Saturday’s paper on Tuesday. Sigh.

I know I sound like an old crank, but so much of what I once enjoyed is fading away.

Movies—- in a real theater.

Magazines.

Bookstores.

Record stores.

Chicken wings that don’t cost $6 bucks a piece.

I remember when baseball was relevant and can still recite the starting lineup of the Big Red Machine (a Hall of Fame infield except for poor Dave Concepcion).

Today, baseball is canceling games (post-Covid!) because they can’t figure out how to carve up billions of dollars at the same time young fans are moving onto other interests.

Why would baseball hurt itself like this? It would be like Delray shutting down Old School Square and bringing the Boca Museum to the  heart of our city….oh wait bad example. That’s happening.

Oh well, it was sure good while it lasted.

And we do have the memories, don’t we?

We live in an era of constant change and I’m good with most of it.

I love the new restaurants, novel concepts like food halls and the emergence of boutique hotels and craft cocktails.  Have you tried the “Trail Mix Mai Tai” at Driftwood in Boynton Beach? Who knew that macadamia, almond, banana, and lime could work so well together?

Yes, I have one foot in the here and now, but the other is cemented in nostalgia. Sometimes I get stuck.

Still, I’d sooner leave home without my wallet than my iPhone and I love how whenever I have a question Alexa is there to fill in the blanks.

When I hear a  new song, I fire up my Shazam app and it leads me to Spotify where I can add that song to my personal playlists. I do miss Neil Young on Spotify and if given a choice I would choose Neil over Joe Rogan every time, but that subject is for another day.

So, I’m not a technophobe, even if I still long for the best of the old days and a lot of what I stream was recorded fifty plus years ago.

(Exceptions include Jason Isbell, Leon Bridges, The Lumineers and Nathaniel Rateliff among others.) I do listen to new music, contrary to the accusations of my friends.

But something has shifted since Covid. Something fundamental and I believe lasting.

We broke some old habits and adopted some new ones.

One of the habits appears to be work.

Have you been anywhere recently? There’s no help to be found. Understaffed restaurants, hotels without enough personnel, professional offices that are desperate to fill key positions.

I read in the Wall Street Journal (on the rare day it showed up) that 4.5 million people roughly around my age (50 something) retired during the pandemic. With their stocks soaring and their home prices higher than ever they woke up one day and said, “that’s enough.”

So, they left their careers and are busy pursuing QTR (quality time remaining). Who can blame them?

We live in a world where someone can pick up a virus in a wet market in Wuhan, China and a few months later they can be a statistic.

Might as well sell your house and move. But where?

Maybe north?

But it’s not just the boomers who are opting out, offices are going remote and while that may be an appealing option for many, I do wonder what it does to company culture and to our social lives and mental health.

Many millennials are stuck behind screens and can live anywhere as a result.

Some have opted out of the race and get by living on their parents’ couches and taking work in the gig economy.

Two plus years of no events, no in person meetings and limited socializing have changed something very fundamental about who we are.

For example, my hometown, Delray has always been a very social place with lots of things to do.

But the calendar, while still full, is no longer full of social events and our gathering place Old School Square is dark. I know, I promised not to write about OSS anymore. But it’s ironic that the community’s gathering place is now devoid of—community.

So where will this all lead? And what problems will we need to solve?

We will need to figure out how young people get a foothold in the real estate market— not an easy task in a red hot location where prices seem to soar daily.

I saw a house sell recently for over $2 million in Osceola Park. Wow.

I hear our local public schools are barely half full, that’s a sea change from a few short years ago when we were debating where to put all those portables.

Yes, this place and this world is changing.

I wonder where it’s all going and how we’ll navigate the currents.

As for newspapers, I remember when kids coveted a paper route. You couldn’t get a Newsday route when I was growing up on Long Island.

Those days are long gone. Now apparently, the newspapers can’t field a team. Another nail in the heart for print journalism. Ugh.

 

Big Dreams & Big Bets

The Delray Beach Market

The Delray Beach Market is the talk of the town.

As well it should be.

At 150,000 square feet, the market is said to be the largest food hall in Florida.

It’s big, bold and brave.

It also represents a colossal investment in the future of Delray Beach so it’s audacious too. I like the audacious part. We cheer big, bold and brave bets on this blog. Small bets too. We like people who try. It’s the risk takers who leave a legacy.

Basically, the market is a food incubator enabling chef/entrepreneurs to pioneer concepts at what’s probably a reasonable cost of entry.

Downtown Delray Beach has become a foodie haven but with that success, the barrier to entry has gotten very expensive. Rents of $100 a square foot are common, build out costs can be exorbitant and competition is fierce. Atlantic Avenue has become its own ecosystem with eye popping statistics accompanying the buzz. Hand’s Stationers just sold for a whopping $1,100 a foot. That’s an astonishing number especially considering the limitations of what you can and can’t do with a building in the downtown. Let’s just say you’d have to sell an awful lot of number two pencils to make those numbers work.

Meanwhile, the new food hall allows entrepreneurs to get into business for much less than the cost of opening a full-service restaurant. It also enables them to gain exposure to the hordes of people flocking downtown these days without having to consult the Forbes Billionaires List to find investors.

I’m sure the model hopes for the vendor’s to succeed so that they can launch traditional restaurants and allow for other fresh concepts to come into the market.

We went to the grand opening party a few weeks back and couldn’t find anyone who wasn’t floored by the sheer scale of the ambition behind this project. It’s a big bet.

Subsequently, I’ve heard a range of opinions (mostly positive) but a few who are questioning how or whether this $60 million investment will work. Speculating on a business model is above my pay grade. I’ve been involved with can’t miss deals that fizzled and have also been involved with impossible dreams that turned into wild success stories including one multibillion dollar brand (Celsius) that was left for dead on several occasions and now has a market cap of $5 billion plus. Go figure.

Personally, I wouldn’t bet against Craig Menin—the developer behind the market and several other huge bets in Delray Beach including the Ray Hotel and The Linton. There’s a strategy unfolding here and it’s going to be fascinating to watch.

I’ve had the pleasure of spending a little time with Mr. Menin and he’s a fascinating man. A visionary with a lot of courage.

My advice is to never bet against the innovators. Not every bet lands you in the winner’s circle and you have to have the cash to play, but the big winners in business are those who find the courage to roll the dice and think big.

What I’m seeing is a company that believes in distinctive architecture, luxury amenities and the power of food and beverage to drive value and community.

Anyway, we sure have seen a lot in Delray over the years.

Leaving the party that Friday night, I found myself experiencing a bunch of different emotions.

I thought about how much we have changed since I came to Delray in the summer of ’87.

I thought about how when we did the Downtown Master Plan in 2001, we were dreaming big. Those dreams matched or maybe even exceeded the ambitions that were attached to Visions 2000, the landmark charrette process that led to the Decade of Excellence in the 1990s. Yes, my friends, we were swinging for the fences.

Back then, we were trying to get on the map and build something sustainable—something of value.

We can and we do argue over whether what’s happened here has been good or bad. And I can argue and empathize with both sides of the growth/change divide.

But…here’s one thing I think is immutable. Change is a constant. It’s inevitable.

We can and have sought to “shape” the growth with height limits and other tools designed to maintain our scale.

Despite the rhetoric of the last election cycle, we will never be another Fort Lauderdale. We won’t even be another Boynton Beach. Both cities —and Boca too— allow much taller buildings. We will always be a three and four story town.

But I can see why some people lament the congestion and activity and what they see as the loss of the laid back “village by the sea” aesthetic, although I would argue that you can still find quiet places to enjoy.

I can also see why others are cheering what’s happening.

They like the activity.

They appreciation the vibrancy and they benefit from the value being created.

If you own a home in east Delray, your property values—often a family’s largest asset—have appreciated substantially since the days when downtown Delray was rife with vacancies. If we lived adjacent to a dead and decaying downtown, it’s doubtful we would be seeing the real estate prices we are seeing.

I get it, it doesn’t matter unless you’re selling and it stinks if you want to buy in at this high level, but I think increasing values sure beats the alternative.

Choices.

Change.

The march of time….

Cities evolve.

We can and should do our best to shape that change—incentivize behaviors we want to see, restrict those we don’t wish to experience.

But market and societal forces are strong and it might be better to recognize that and adjust accordingly. It makes for a happier village and it also enables us to exert more control.

Change is going to happen. We are going to like some things and not like others.

You can’t shape what you don’t understand. You have a shot if you meet the world where it’s heading.

 

 

The Future of Policing: Relationships


Our national dialogue is fraught.

It’s like a game of gotcha.
And it leads absolutely nowhere.
Endless circular arguments that leave us angry and frustrated.
The latest example is the so-called debate over the term “Defund The Police.”
We don’t need too. Nor should we.
But we do need to invest in neglected communities. It’s not a zero sum game. We can have good police departments and we can set aside money for communities that need our help. This is not an either or choice. We can do both. And we can help our police departments by re-imagining their role in society.
 Perhaps, we are asking our police departments to do too much.
A few years ago, the Dallas Police Chief touched on this notion in a now famous video in which he lamented that every single societal issue ended up at his doorstep.
If you have a stray dog problem, ask the cops to deal with it.
Homelessness, opioid addiction, mental health issues ,domestic violence—-just put the cops on it.
Well, perhaps that’s not the best approach.
First, we never do get at the root cause of these problems and secondly when things escalate it can get end badly for everyone.

Instead, we can invest in mental health professionals, case workers, counselors and others who can assist the police in keeping our communities from descending into places of hopelessness and despair.

A few years back, the Delray Beach Police Department hired a social worker to help with a raging opioid crisis among other issues. I would argue we need more of that.
We don’t have to look far to see an example of how a department can reform and make a lasting difference. We can look to our very own police department.

Thirty years ago, the biggest issue in town was the poor relationship between citizens of neglected neighborhoods and their police department.
Things began to turn around with the introduction of community policing first introduced by interim Police Chief Rick Lincoln and taken to an amazing level by Chief Rick Overman who was hired in 1991 and given the mandate to turn things around.
Chief Overman came from Orlando and he was a change agent.
He was also a charismatic visionary who talked a good game, but played a better one.
He rolled out a blizzard of programs: Citizen Police Academies, outreach to the large Haitian community, problem oriented policing projects to get at the root of issues and a volunteer program that at its zenith numbered over 1,000 residents who acted as the departments eyes and ears.

He broke the city into zones and tasked officers to get out of their cars and into the neighborhoods where they could develop relationships and trust.
The department worked with MAD DADS, a grassroots organization that walked the streets to reclaim neighborhoods from drug dealers.
Chief Overman initiated bike patrols, opened police substations and invited citizens into the department to see how it worked.
There were efforts to have officers mentor local kids, there were midnight basketball leagues, barbecues, self defense classes, toy drives, DARE classes in local schools to keep kids away from drugs and much more.
Some of it lasted. Some of it went away.
But all of it was good.
Because the focus was relationship and community building.
The emphasis was on communication and building trust.
Chief Overman knew that in his line of work it wasn’t a matter of if something would go wrong during one of the thousands of police/community interactions that occur every year in a complex city such as Delray ,it was a matter of when.
He wanted his city and his department to be ready. He built capital. He built relationships.
He built a reservoir of good will.
He also raised standards for hiring officers insisting on a college degree, controversial at the time. But he believed that the more education an officer had, the less likely he or she was to make mistakes—especially violent ones. It was a position backed by research.
Within a relatively short amount of time, the police department went from being perceived as a huge liability to being arguably the city’s biggest strength.
I’ve said it before and I will say it again. The Delray Beach Police Department made it possible for our city to have a renaissance.
People won’t invest—their time or their money—unless they feel safe.
The example set by the police flowed to every department in the city.
The whole city became oriented toward community building. That meant town hall meetings, visioning exercises, resident academies, youth councils, community dinners, summer programs, after school “Beacon” programs, partnerships with non-profits and much more.
And guess what? It worked.
It’s expensive and time consuming. But…failing to engage your community is a lot more expensive.

A few years back, it became fashionable to trash the past history of this town.
It was a foolish decision driven by petty personal feuds and ego.
But that ruinous mindset  has sure done a lot of damage. It has led to the dysfunction and turnover at City Hall, which ought to alarm and concern us all because it leaves this community weaker and vulnerable.
We stopped doing many of the things mentioned above. We abandoned strategies that built a city and could have done a lot more had that ethos continued.
We even had senior city staff question the investment in some of the programs mentioned above. That’s their right.
But their conclusions were so wrong.
Those investments were not wasted, they enriched lives, created opportunities and built something of value—a community.
I am grateful that our Police Department has maintained good relations with our community.
Chief Javaro Sims has led admirably during this difficult time. We have some  very special officers.
Personally, I’d like to see a recommitment to community policing complete with a plan and a budget. It’s money well spent.
Officers need to know the people they protect and serve. Our city’s children need to know and trust officers.
I’d also like to see efforts made to grow the capacity of local leaders and organizations. We need more leaders and we need to support those we have.
Local government can play an important role in these efforts.
Bring back visioning. Bring back Charettes. Bring back community dinners. Bring back the effort to improve race relations.
Get serious about economic development and capacity building so when development occurs—locals benefit.
We had the playbook. Then we tossed it. For what?
But my friends that play book—well it still works. Dust it off, freshen it up and you’ll see magic happen.

The Art & Importance Of Stories

Stories are leadership tools and build community.

“Everyone tells a story about themselves inside their own head. Always. All the time. That story makes you what you are. We build ourselves out of that story.”–Patrick Rothfuss, author

“Stories have to be told or they die, and when they die, we can’t remember who we are or why we’re here.” — Sue Monk Kidd, author

“Stories constitute the single most powerful weapon in a leader’s arsenal.”–Dr. Howard Gardner, professor Harvard University.

 

I really like those three quotes about storytelling.

I think there is a lot of truth in all three.

The story inside our heads does have a lot to do with our identity. I think the same goes for cities. The stories cities tell about themselves create an identity and paint a portrait of that community in our minds.

For example:

Dayton Strong and Boston Strong.

Hershey, PA the “sweetest place on earth.”

And maybe my favorite: Cleveland Rocks which is sure better than ‘the mistake by the lake.’

What stories do we tell about our communities?

Do we tell good stories about Delray Beach and Boca Raton?

It’s important to know those stories because they define us and we do “build ourselves” out of the stories we tell.

As for Sue Monk Kidd’s quote—well it’s very true. And it’s one of the reasons I write this blog which is a small (very small) effort to keep some of the old stories alive. I figure if you live here and really care, you ought to know about some of the special people and events that brought us to the present day.

Newspapers used to fulfill this important mission and our newspaper (Delray Newspaper and Boca Newspaper)  does yeoman’s work with limited resources. But the community water cooler is long gone or maybe it has moved to social media; which can be a very challenging place to try and find the truth. It can however, be a great source of misinformation, half-truths, conspiracy theories and vitriol.

But I use it anyway—to stay in touch with old friends and distant relatives. Oh and to post innumerable photos of my pets and view others pets. I think that’s what Facebook is best for.

But I digress.

This post is about storytelling and the importance of storytelling if you are leader. (See the third quote by Howard Gardner).

There’s a new book out by Paul Smith, a former Procter & Gamble executive, about the 10 types of stories leaders tell and how important they are.

While Smith focuses on business, his list translates to community work.

For reference, here they are:

ONE: Where we came from (our founding story) – Nobody ever quit their job and started a company for a boring reason. Find that reason for your company’s founder and tell that story. It will infect everyone with the same sense of purpose and passion. Same goes for our communities and the key initiatives and projects that make our cities different and distinct. Knowing where you come from is critical.

 

TWO: Why we can’t stay here (a case-for-change story) – Human beings are creatures of habit. Change is an unwelcome visitor. This story provides the rationale for why change is needed and a real human reason to care. Good civic leaders frame the important issues facing their cities and make the case for change.

 

THREE: Where we’re going (a vision story) – A vision is a picture of the future so compelling, people want to go there with you. And the best way to paint that picture is with a story about what that future will look like when you achieve it.

 

FOUR: How we’re going to get there (a strategy story) – Strategy is how you’ll get from where you are now to where you want to be. In other words, strategy is a journey. And what better way to describe a journey than a story? Think about our local journey, how we went from Dull Ray to the most fun city in America is an interesting strategy story.

 

FIVE: What we believe (a corporate-values story) – Values are only words on a piece of paper until they’re tested. This is a story of one of those awkward or uncomfortable moments when one of your company values was put to the test. Cities have values too. What do we stand for? What do we want to be? What do we value?

 

SIX: Who we serve (a customer story) – There’s no substitute for getting out of the office and meeting your customer face-to-face. A great mantra for those in public service. Citizens, businesses and other stakeholders are a city’s customers. City officials need to be visible, accessible and transparent.

 

SEVEN: What we do for our customers (a sales story) – A story about what you did for one of your customers that’s so impressive other people will want to buy what you’re selling as well.

What;s our unique value proposition as a community? If you move here, how will you feel? What will happen? What will you experience?

 

EIGHT: How we’re different from our competitors (a marketing story) – You probably have a list of reasons why your product or service is better than your competition. Well, guess what? Nobody remembers your list. But they will remember the story you tell them that shows them those differences as they play out in a story. A great economic development philosophy. What makes Boca and Delray different than West Palm, Fort Lauderdale, Pompano and Lake Worth Beach?

 

 

NINE: Why I lead the way I do (a leadership-philosophy story) – No series of buzzwords on a piece of paper could ever articulate the subtle, human, and complex nature of your personal leadership philosophy. If you want people to understand how to expect you to lead, you need to tell them a story about what shaped the leader you’ve become.

 

TEN: Why you should want to work here (a recruiting story) – Every company claims they offer competitive pay and benefits, challenging work, and great advancement opportunities. If you really want to attract the best talent, you need real stories about why it’s so awesome to work there.

Good advice for Delray’s next City Manager.

 

 

To Sam, Love Dad

This photo, taken years ago at the Boynton Beach Mall, remains one of my favorites.

Twenty nine years ago today I became a father for the first time.

I was 25, working for the local newspaper and had recently bought my first home—a townhouse on Barwick Road for $69,000 with a few upgrades. Different days indeed….

George H.W. Bush was president, Michael Dukakis spent his winters in Delray and locally Tom Lynch was running for mayor in a hotly contested three-way race as part of a loose slate with Jay Alperin and David Randolph.

January 1990 was an interesting time in Delray. The late 80s were a volatile era with lots of intrigue on the commission and turnover at City Hall but by 1990 the city had a few blueprints on which to draw inspiration and hope.

Visions 2000 led to a $20 million plus bond issue that would pay for all sorts of improvements downtown. A city once split between east and west of 95 came together to vote overwhelmingly on a plan to beautify the downtown and replace crumbling infrastructure.

The city had also adopted an ambitious plan to improve local schools called “Sharing for Excellence” and community oriented policing was beginning to take root and build trust in neighborhoods beset by crime and drugs.

Professionally, I was excited to write about it all. I was living my dream of being a reporter.

Personally, I was thrilled and a little bit scared about becoming a father.

Secretly—for some reason—I wanted a girl and I was granted my wish when Samantha Arielle was born at West Boca Medical Center with Jimmy Buffett music playing in the birthing suite. I high fived the doctor and the nurses—it was a surreal feeling. She was a beautiful baby—happy, healthy with big brown eyes. When we brought her home she was greeted by a big golden retriever named Magnum (after the TV detective). She’s loved dogs ever since.

Today, Sam is a beautiful woman. Still happy. Still healthy (thankfully) and still with big brown eyes.

She grew up in an evolving Delray—going to pre-school at Little Friends with the legendary Mrs. Echols, attending Poinciana Math, Science and Technology’s magnet in Boynton Beach, Trinity School for her middle school years and Atlantic High School for the perilous high school years—which thanks to her goodness weren’t so perilous after all.

After graduating from USF, she taught ESE for two years in Tampa before leaving this fall for Cary, North Carolina to continue her career working with exceptional students.

We miss her. I miss her.

It seems like a blur….decades fly by. Babies grow up. The new townhouse we were so excited about seems like a lifetime ago.

Tom Lynch would be elected in March 1990 and would spend six years as our mayor. He was as good a local mayor as I’ve ever seen and a role model for when I got elected a decade later. I never dreamed that would ever happen as I sat in the back row with Darcie Lunsford of the old Boca News covering the issues of the day.

These days, Darcie is chair of the National Association of Institutional and Office Properties (NAIOP). We still work together. We retained her to represent The Arbors office building that my company owns—back in the 90s, it was an IBM building. There were so many IBMers in Boca that they spilled into Delray. Today, I hear there are less than a handful in Boca these days. Don’t quote me, but someone recently said there were two IBMers left. Is that possible?

Regardless, Boca survived and thrived. So did Delray.

Visions 2000 came to fruition, we won a few All America City Awards, and we adopted a Downtown Master Plan and got that done too. Pineapple Grove—which was a dream back when Sam was born– is thriving too.

You can’t buy much for $69,000 these days…never mind a three bedroom townhouse.

Time waits for no one says the old Rolling Stones song.

Birthdays have a way of focusing us on the value of time, the inevitability of change and the beauty and pathos of life.

I’ve been blessed to have the best daughter a dad could ever wish for…here’s to the next 29 years. I hope to be here to celebrate.

 

 

Change

change

You are never FINISHED

“By nature good public spaces that respond to the needs, the opinions and the ongoing changes of the community require attention.  Amenities wear out, needs change and other things happen in an urban environment. Being open to the need for change and having the management flexibility to enact that change is what builds great public spaces and great cities and towns”–Project for Public Spaces 11 principles for creating great community spaces. Note: Founder and President Fred Kent has a home in Delray Beach.

The Project for Public Spaces is spot on, as they always seem to be.

The best part of cities is their changing nature. Cities evolve. Places change. That’s the beauty of an urban environment, it’s never stale. And switched on cities know this, embrace this and seek to shape and ride the waves of change.

We are witnessing tremendous change in Boca Raton these days. Just cruise on over to Palmetto Park Road and you’ll see large scale development taking shape on what I’ve always found to be an interesting but underperforming street.

The nature of the development is not everyone’s idea of healthy growth but there’s no question that Boca is evolving before our eyes. And I’ve talked to many people who love what they’re seeing. Development and change will always be a mixed bag. Beauty is in the eyes of the beholder as they say.

On Military Trail, the Moderne Boca is taking shape and its nice to see some attention to design in a western location.

FAU Research Park is booming under the capable leadership of Andrew Duffell.  Both FAU and Lynn are coming of age as innovative institutions of higher learning and the Park at Broken Sound  is sprouting three new residential apartment projects (1,050 units) to go along with office space and new retail in the 700 acre business park. With yoga rooms, pet facilities, a Fresh Market, putting greens and Zen Gardens, the former home of IBM is shaping up to be a true, live, work, play destination.

It’s an interesting time.

And a time when visionary public officials have an opportunity to work with the community and design spaces that can become great public spaces.

In Delray, the opportunities are immense but only if we recognize them and embrace good design and change.

US 1 is looking good these days. And there is tremendous opportunity to extend the downtown north and south along Federal Highway. The idea to narrow the federals and slow down speeding traffic was first broached in 1991 but it took a decade before it became a city goal when it was included in the Downtown Master Plan. It took years to construct, but now that the project is complete, it presents an opportunity to create something special; it’s now a street not a highway. There’s a difference.

The area near Third and Third and South of the Avenue offer great opportunities for infill development.

Congress Avenue also represents an important opportunity for transformation.

My hope is that both Delray and Boca think strategically about placemaking and about what is needed in order to sustain and build on their obvious success.

Any analysis would include honest discussions about what has worked (and how those aspects can be extended and sustained), what’s not working, what can work better (lazy assets) and what’s missing.

Other key discussions should focus on demographics, design, mobility, land uses and how it’s all paid for.

In Delray, that means focusing on what’s important and no more majoring in the minor. (For example, weeks of discussion on a tattoo shop but little or no discussion on how to attract millennials, create more jobs and add middle class housing or how to improve our torturous approval process).

It’s time to move on Congress Avenue, not wait for an outside firm to confirm and codify what 30 plus citizens who studied the corridor for nearly a year already concluded. A sense of urgency is needed to take advantage of the economic cycle.

It’s also time to activate the Old School Park and make it a great public space as was envisioned when voters overwhelmingly passed a bond issue in support of that idea in 2005.

It’s time to bring back discussion of a bonus program for our CBD to jumpstart housing for young professionals who are attracted to downtown living. The best way to support our mom and pop businesses is to encourage people to live downtown. Study after study show that downtown residents strongly support local businesses. As rents soar –threatening to crowd out independents –this is needed more than ever.

Downtown office space is also critical. Every conversation I’ve witnessed with and about entrepreneurs laments the lack of office space in the urban core. This isn’t necessarily a call for class A space, but rather creative space, co-working space and incubator space. It’s nice to see The Kitchn open inside the offices of Woo Creative and Delray Newspaper, but more is needed.

The aim of past citizen driven visions was to build on food, beverage and culture and create a sustainable city driven by creative industries. Delray’s vibrant, urban feel is hugely appealing to entrepreneurs but a lack of space hinders the sectors ability to gain traction in our central business district.

An important caveat to note: the key words are “build on” not jettison or replace. So it would be folly to lose events or culture or our robust food scene, we need an additive attitude because community building is not a zero sum game.

Finally, both Delray and Boca are blessed with abundant human capital. A strategy to retain graduating college students and bring home locals who go off to college while also attracting the best and brightest from other locales will go a long way toward diversifying our economy and growing opportunities. Again, placemaking is at the core but so is opportunity making. We need to create cities of opportunity.

We also need to tap into the incredible knowledge base of our boomer and senior population many of whom long to be creative, active and involved as they age.

Cultivating our human capital is the best economic development strategy we can ever hope to conceive.

When I survey the region, it’s hard not to get excited by the possibilities. Sure there are big problems and challenges. Every single place in America has them. But few regions have our upside potential.

Miami is rapidly taking its place as among the world’s most exciting cities. Fort Lauderdale is making some interesting strides and several other cities in Broward, notably Pompano Beach are well positioned for a renaissance.

Boca is attracting industry and further north Boynton Beach is making some noise with several growing breweries, Hacklab, young leaders, eastern investment and some really cool restaurants (Bond and Smolders, Sweetwater and The Living Room among them) and keep your eyes on 22-year-old Ariana Peters who is quietly accumulating key properties in Lake Worth. Northern Palm Beach County cities, led by dynamic business leaders such as Chamber President Beth Kigel, are working well together on branding and industry recruitment efforts.

It’s an exciting time. Cities can’t rest on their laurels and they can’t succumb to those who want to freeze progress and stop change.

You can do the former but you can’t do the latter. And if you freeze progress you can be sure that the change you’ll see won’t be pleasant. Not at all. It will be ruinous.

As General Eric Shinsecki once said: “If you don’t like change, you’re going to like irrelevance even less.”

 

The Art of The Possible

possible

It seems we spend a lot of time looking backwards in Delray Beach.
It’s almost as if we fear the future and want to slam the brakes on change.
You can’t do it.
Change is not only inevitable it’s desired. That’s not to mean that you don’t preserve what’s worthwhile–that doesn’t go without saying–in fact, it’s worth repeating over and over again.
So what’s worthwhile? What do we value? What should we fight for?
Glad you asked.
Our civic pride.
Our vibrancy and charm.
Our historic buildings and districts.
Our downtown.
Our cultural, intellectual and artistic amenities.
Our business community.
Our neighborhoods.
Our wonderful public safety departments.
Those who volunteer.
Those who are public servants.
Our beach.
Our parks.
Our schools.
I can go on.
Cities that work and succeed strengthen their assets.
Cities that work– fix problems and embrace accountability.
But there’s a difference between accountability and a “gotcha” mentality that destroys people, institutions and morale.
There’s a difference between accountability and bullying. Accountability works when it builds capacity. It works when  it teaches and when its constructive.

Bullying is destructive.

And it doesn’t last because you don’t get results via fear and intimidation. Oh maybe short term, but nothing lasting is built on a foundation of fear.
Cities are complex organisms. And a city such as Delray is a very complicated place.
This is a hard town to manage. A hard town to lead.
It’s active.
It’s ever changing.
It’s diverse.
It’s got history, pride, baggage, crime, drugs, homelessness, wealth, poverty, youth, age, commerce and tons of talent.
Delray also has unbridled potential.
We can be whatever we choose to be.
America’s most fun small town can be the place for artists, entrepreneurs, families, retirees, kids and millennials.
It already is in so many ways and it can be even better.
If we want it to be. Or it can be worse.
It’s our choice.
When I drive the streets of this city, I can’t help but feel pride.
If you don’t feel it, I feel sorry for you. I don’t mean that in a snarky way, I truly do feel remorse.
Because you are missing out on a very special place and an incredible success story.
Are we a perfect place?
No. We are not.
We can all list the litany of issues and kvetches. We can dwell on them too.
Or we can focus on what’s good, fix what needs fixing and move beyond our first world problems and enjoy where we are living. And dig in harder to fix the serious problems. Like homelessness, like drug addiction and gang violence. We can begin caring about kids being left behind and about creating opportunities for current and future residents.
We should plan for the future.
How can we transform Congress Avenue and make it Delray’s next great street?
How can we sustain the success of our downtown and extend it to areas  that are lagging?
How can we ensure that Delray Beach is desirable and accessible to young families and young professionals? How we can be a safe and fun place to retire and grow old?
A place that embraces business and recreation, art and culture, history and progress.
Delray thrives when the community comes together and works on big goals, visions and projects.
That’s what created the value we see if we allow ourselves to see it.
Delray drifts without aspiration and vision.
15 years ago bus loads of people from every neighborhood and walk of life–old and young–black and white, east and west, went to Atlanta Georgia and stood up before a national audience of peers and proudly talked about our city.  We talked about our schools and our efforts to fight crime and reclaim neighborhoods. We talked about our downtown and our beach and our history but mostly we talked about what we wanted to be. Our future. Our vision. Our aspirations.
And we were named an All America City. For a second time. The first city in Florida to achieve that honor.
After the event, we hugged and we celebrated and we got right back to work. And that is what it means to look forward and that is what it means to build community.
Delray works, when Delray aspires.

Nothing works when you focus on fear and pessimism.

Context, Community & Optimism

Optimism-HarryTrumanSmall-1024x717

Last week, we talked about symptoms–controversies that emerge because of fear.
Fear of overdevelopment, fear of traffic, fear of parking problems, fear of change and fear of bad design.
All of these fears are legitimate and there is near universal agreement that all of the problems outlined above should be avoided at all costs. But unfortunately life and community building are never as black-and-white as we might like them to be.
Issues are nuanced and filled with variables that sometimes we can’t see.

Most worthwhile endeavors in life come with trade-offs. If you want something you usually have to give something up to get it: when it comes to cities that decision is typically made by mayors and city commissioners.
When development occurs, there is an impact. It might be traffic, it might be construction noise and it may be the closing of an alley.

It’s up to policy makers to determine whether the upside is worth the impact.
But we rarely take about benefits anymore.

And that’s a shame because focusing almost solely on impacts skews the debate and denies the public a chance to see and understand issues.

For example, there was a short story last week about the CRA in which the focus seemed to be on the budgetary impact the CRA has on the city’s coffers due to the way these agencies are set up using tax increment financing.
But in order to fully understand the issue readers need context and to see the whole picture before they can render an informed opinion.
For example, the CRA already gives substantial financial support to the city and has for years –paying for items that range from police officers and infrastructure  to supporting key non profit partners that would need a larger subsidy from the city if not for the CRA. CRA money does not go down some dark hole, it’s reinvested in the community, largely in neighborhoods that need help.

I think the CRA has been invaluable to Delray Beach and that its success and track record of getting things done has benefitted our city far beyond its district.
Property values citywide are up and rising faster than neighboring cities in large part–in my opinion–because of the work of the CRA.
Congress Avenue and other parts of our city have become viable business and investment opportunities thanks to the work of the CRA, Delray Marketing Cooperative, DDA, police, fire , the city and others.

How do I know this? Because I’m talking to people making investments on Congress and many have said they wouldn’t have looked at the corridor 15 years ago but now feel it represents an extension of the Delray brand, which has value. Businesses want to be here. People want to live here.
In addition, quality of life– often hard to measure– has been improved as well as a result of a more vibrant city.

These are just some nuances that are important to consider when judging the value of an agency,  project, development or initiative. I happen to think the most value can found in the intangibles; not just the tax revenue, building permit fees or raw numbers we often see bandied about. Those are important too, but the most important aspects of any initiative are often the subtle benefits that make all the difference.
Examples: energy, civic pride, attracting difference makers to your community and creating opportunities.
As a result, I’m a firm believer that leaders need to be optimists. They need to be cognizant and worried about impacts but also aware and excited by benefits.
Ideally, they have a growth mindset, and see themselves as problem solvers.

They work hard to mitigate impacts, but never lose sight of benefits.
We need more optimism in our politics and in our communities.
Problem solving enables us to progress. Change can and should be managed, but cannot and should not be stopped.