Choosing Something Better

Former Office Depot CEO Bruce Nelson circa 2004.

We get used to behavior.
We get used to patterns.

If things are going well, we expect the good times to continue. We get shocked when something goes wrong.

Consequently, if we are stuck in a negative pattern we get used to the negativity. We’re not shocked when it continues.

That’s dangerous.

We shouldn’t get used to bad things. We shouldn’t become immune to dysfunction.

But I’m afraid we do.

And when we do standards slip and we run the risk of normalizing behavior and performance that we should never accept.

Many years ago, I remember attending a Delray Chamber breakfast where the keynote speaker was then Office Depot CEO Bruce Nelson.

Mr. Nelson was a passionate business leader and a good corporate citizen.
He said something during that long ago breakfast that stayed with me all these years.

“You stand for what you tolerate.”

I don’t remember the context, but the sentiment stuck with me.

It’s an interesting statement because it’s both a call to speak out and a chance to reflect on where we stand as individuals, as business leaders, as family members or as a community or nation.

I agree with the quote.

So partisanship aside, I don’t think any president or any elected leader—Democrat or Republican—should lie.

I think it’s risky to label the media as the enemy of the people and risky to dismiss science and expertise.

It’s not OK to have your own facts, regardless of what the actual evidence tells us.

That doesn’t mean we should blindly believe what we read—the press should be held accountable to tell us the truth and give us the facts.

It also doesn’t mean that we should blindly follow experts.

But I would hope that we adhere to common values and standards.

These days, it feels like we don’t. It feels very divided out there.

On a national level, we have stopped debating the great issues of our time. We talk past each other. And our “leaders” don’t deliver results.

I don’t think leadership divides. I think leadership tries to unite. I’m not seeing that happen on either side of the aisle.

On the local level, I see the some of the same dynamics, especially on social media.

It’s not just a lack of civility, it’s something worse; it’s contempt.

Contempt doesn’t solve problems. Contempt divides.  Contempt does not unite.

We have to find a better way to relate to one another.
And we have to set standards for performance.

Our representatives in all sectors of society have a responsibility to be good stewards. To leave our schools, cities, non-profits, businesses etc., better off than when they found them.
If we don’t believe we can do better, we won’t do better.

We stand for what we tolerate.

Sometimes Life’s A Whirlwind

Do you ever feel caught in a vortex over a whirlwind?

Did you ever have one of those weeks?

You know the type, just a whirlwind of activity, commitments, travel, deadlines and pressure mixed with a few surprises that make you scratch your head and say “why does this have to happen this week of all weeks, I’m so busy!”

 

Mix in the holidays with its mix of fun and stress and you have a recipe for exhaustion.

I know you can relate. We’ve all been there.

So I wanted to post about this amazing breakfast I attended last week at the gorgeous and historic Colony Hotel in Palm Beach. The breakfast was sponsored by the Business Development Board of Palm Beach County, an organization that I admire and one that I’ve been on the board of a few times over the years. The BDB—as it is widely known—is Palm Beach County’s economic development organization responsible for recruiting, retaining and growing business in our beautiful community.

Their “Upper Level Breakfast” attracts about 150 CEOS and senior level business leaders so the audience is time pressed, smart and the kind of people who make things happen. At this particular breakfast, they welcomed Palm Beach County’s newest relocation, Mueller Industries, a $2.3 billion a year company with 4,500 employees that does business all over the globe. Pretty cool. And I got to sit at the same table with their top local exec which was also pretty cool.

The focus of the breakfast program were three significant—I would argue potentially transformational real estate projects—two of which happen to be under way in Delray Beach with the third in Boynton Beach. Those projects are iPic, Town Square in Boynton Beach and the redevelopment of the former Office Depot site on Congress Avenue. Since my company is involved in the Office Depot project I was asked to speak.

Now, I’d like to tell you more about those other projects and I will. In another blog post, hopefully this week.

But truth be told, last week was such a blur that I couldn’t tell you much. It was my goal to simply get through it—and I did. But my recall of the details is less than stellar.

So here’s how it played out.

We had a major hearing on the Office Depot project on Tuesday and a lot of pressure because of timing etc. So we have been consumed with a slew of details and questions.

Now I know there are people who can’t stand developers and this is not a call for sympathy, but trust me when I say that the field is not for the faint of heart or those who can’t handle endless curveballs and hundreds and hundreds of details that if missed can sink the project and take a huge bite out of your check book.

Since I am not a developer but work for a company that invests in real estate (and many, many other things) a lot of this is new to me and it’s like drinking from a fire hose of complexity on issues ranging from the law and sewage (not the same thing despite rumors to the contrary) to design and engineering.

I thought I knew a lot—and I do—for a layman. But there is no substitute for sticks and bricks experience and so I’ve surrounded myself with people who have been there, done that and know enough not to make the same mistakes— although there is always the chance to make new ones.

But I digress.

We got through the hearing with a nice vote of support from our City Commission and an ongoing pledge to work with the community. But it was late at night and I found it hard to sleep.

The next day I was up at 4 a.m. to catch a flight to Asheville, where we have invested in a really cool start-up. We wanted to meet the team, assess progress and talk about future needs. It was a great day, but also a long one since I had to fly back the same day in order to get up early again and drive to Palm Beach for the breakfast.

I was honored to speak because I respect the BDB and it was a good opportunity to access a slew of top business leaders and put our site on their radar. You never know when the next Mueller Industries may want to come to our beautiful city and we have a very special site.

But even after more than 20 years of public speaking I still get nervous before each and every speech I give. You’d think I’d be able to draw on experience or draw inspiration from past talks that went OK but I still sweat it… every… single…time.

Adding to my stress for this particular speech was my lack of sleep, my lack of preparation (because I’ve been running around) and my inability to connect with Tim Tracy, my BDB contact who was the keeper of the format, timing etc. Tim tried. I tried. We just couldn’t get each other on the phone. Ugh.

When Tim learned I was in Asheville the day before, he freaked out a little and was sending texts early on the morning of the breakfast to make sure I got back to Palm Beach County.

Of course I did and I made sure to be at the breakfast at 7 a.m. 30 minutes before the start so I could exhale and work on my prepared remarks which I inexplicably discarded when I got up to speak.

I’m not sure what I said…but it seemed to go OK. There was applause (a few laughs, I hope it was laughing with me not at me) and I met a lot of nice people after the program who expressed interest in our project. The other guys did great too….I just wish I could remember what they said. I was just relieved it was over.

I treated myself to a leisurely ride back to the office along A1A. I caught up on calls and soaked up the coastal scenery.

The rest of the day was a blur of meetings and emails and day dreams of my couch and hanging with my dogs—Randy and Teddy. But I was reminded by my wife that we had a party to go to that night at the Delray Hideaway, a neat little bar on East Atlantic.

Ugh…

Now, I like parties and I like people. And I really like the host of the party the amazing Delray Beach Community Land Trust and the incredible people who make that organization so cool.

But for one night only, I liked my couch more.

When my wife got a screw in her tire and texted me from XpertTech I replied that I was sorry and I guess we couldn’t go to the party. “Nice try” was the response from a woman who is always supportive, tolerant and sympathetic to my emotions. We were going.

And so we went and had a great time.

I’d like to tell you more about the Land Trust and someday I will. Just as  soon as I recover.