The Future of Policing: Relationships


Our national dialogue is fraught.

It’s like a game of gotcha.
And it leads absolutely nowhere.
Endless circular arguments that leave us angry and frustrated.
The latest example is the so-called debate over the term “Defund The Police.”
We don’t need too. Nor should we.
But we do need to invest in neglected communities. It’s not a zero sum game. We can have good police departments and we can set aside money for communities that need our help. This is not an either or choice. We can do both. And we can help our police departments by re-imagining their role in society.
 Perhaps, we are asking our police departments to do too much.
A few years ago, the Dallas Police Chief touched on this notion in a now famous video in which he lamented that every single societal issue ended up at his doorstep.
If you have a stray dog problem, ask the cops to deal with it.
Homelessness, opioid addiction, mental health issues ,domestic violence—-just put the cops on it.
Well, perhaps that’s not the best approach.
First, we never do get at the root cause of these problems and secondly when things escalate it can get end badly for everyone.

Instead, we can invest in mental health professionals, case workers, counselors and others who can assist the police in keeping our communities from descending into places of hopelessness and despair.

A few years back, the Delray Beach Police Department hired a social worker to help with a raging opioid crisis among other issues. I would argue we need more of that.
We don’t have to look far to see an example of how a department can reform and make a lasting difference. We can look to our very own police department.

Thirty years ago, the biggest issue in town was the poor relationship between citizens of neglected neighborhoods and their police department.
Things began to turn around with the introduction of community policing first introduced by interim Police Chief Rick Lincoln and taken to an amazing level by Chief Rick Overman who was hired in 1991 and given the mandate to turn things around.
Chief Overman came from Orlando and he was a change agent.
He was also a charismatic visionary who talked a good game, but played a better one.
He rolled out a blizzard of programs: Citizen Police Academies, outreach to the large Haitian community, problem oriented policing projects to get at the root of issues and a volunteer program that at its zenith numbered over 1,000 residents who acted as the departments eyes and ears.

He broke the city into zones and tasked officers to get out of their cars and into the neighborhoods where they could develop relationships and trust.
The department worked with MAD DADS, a grassroots organization that walked the streets to reclaim neighborhoods from drug dealers.
Chief Overman initiated bike patrols, opened police substations and invited citizens into the department to see how it worked.
There were efforts to have officers mentor local kids, there were midnight basketball leagues, barbecues, self defense classes, toy drives, DARE classes in local schools to keep kids away from drugs and much more.
Some of it lasted. Some of it went away.
But all of it was good.
Because the focus was relationship and community building.
The emphasis was on communication and building trust.
Chief Overman knew that in his line of work it wasn’t a matter of if something would go wrong during one of the thousands of police/community interactions that occur every year in a complex city such as Delray ,it was a matter of when.
He wanted his city and his department to be ready. He built capital. He built relationships.
He built a reservoir of good will.
He also raised standards for hiring officers insisting on a college degree, controversial at the time. But he believed that the more education an officer had, the less likely he or she was to make mistakes—especially violent ones. It was a position backed by research.
Within a relatively short amount of time, the police department went from being perceived as a huge liability to being arguably the city’s biggest strength.
I’ve said it before and I will say it again. The Delray Beach Police Department made it possible for our city to have a renaissance.
People won’t invest—their time or their money—unless they feel safe.
The example set by the police flowed to every department in the city.
The whole city became oriented toward community building. That meant town hall meetings, visioning exercises, resident academies, youth councils, community dinners, summer programs, after school “Beacon” programs, partnerships with non-profits and much more.
And guess what? It worked.
It’s expensive and time consuming. But…failing to engage your community is a lot more expensive.

A few years back, it became fashionable to trash the past history of this town.
It was a foolish decision driven by petty personal feuds and ego.
But that ruinous mindset  has sure done a lot of damage. It has led to the dysfunction and turnover at City Hall, which ought to alarm and concern us all because it leaves this community weaker and vulnerable.
We stopped doing many of the things mentioned above. We abandoned strategies that built a city and could have done a lot more had that ethos continued.
We even had senior city staff question the investment in some of the programs mentioned above. That’s their right.
But their conclusions were so wrong.
Those investments were not wasted, they enriched lives, created opportunities and built something of value—a community.
I am grateful that our Police Department has maintained good relations with our community.
Chief Javaro Sims has led admirably during this difficult time. We have some  very special officers.
Personally, I’d like to see a recommitment to community policing complete with a plan and a budget. It’s money well spent.
Officers need to know the people they protect and serve. Our city’s children need to know and trust officers.
I’d also like to see efforts made to grow the capacity of local leaders and organizations. We need more leaders and we need to support those we have.
Local government can play an important role in these efforts.
Bring back visioning. Bring back Charettes. Bring back community dinners. Bring back the effort to improve race relations.
Get serious about economic development and capacity building so when development occurs—locals benefit.
We had the playbook. Then we tossed it. For what?
But my friends that play book—well it still works. Dust it off, freshen it up and you’ll see magic happen.

To Walk In Their Shoes

policememorial

Imagine this job description.
You wake up, get dressed, say goodbye to your family and you’re really not sure you will make it home without getting in a fight, encountering the most dangerous people imaginable, getting sued, videotaped or even shot and killed.
Many people respect what you do, but others despise you just because of your uniform.
You work holidays, weekends, midnight shifts… your every move and action scrutinized. Make a mistake (or even if you don’t) and people might get hurt or killed.
The clothes you wear to work can be uncomfortable, bulky and hot.  People can’t help but stare wherever you go. You can’t have a quiet lunch or walk into a store without drawing attention–sometimes welcome, sometimes not.
You do this for a grand a week before taxes, on average. And over the years you might get injured or watch your body break down from the nature of the work. Emotionally you also pay a price. Your gig is stressful, you see things most people never have to see.
You do get to retire in 20 or 30 years, when you’re relatively young and you do get a pension in most cases. But then again you find that many begrudge your pension and you’ll find that in most cases you will have to find work because while a pension is a good thing for most it’s not enough to make ends meet.
You are a police officer.
 And some days are worse than others. Yesterday was one of the bad days. A very bad day.
Two officers were lost in Orlando Monday.
Words can’t describe how horrible that is.
They were doing their jobs and now they’re gone.
An Orlando police sergeant was shot and killed after approaching a suspect wanted for questioning in the murder of his pregnant ex-girlfriend, and a second law enforcement officer was killed in a motorcycle crash while responding to a massive manhunt for the suspect.
Master Sgt. Debra Clayton, 42, was killed outside a Wal-Mart and Orange County Sheriff’s Office Deputy First Class Norman Lewis was killed in a crash while responding to a manhunt for the suspect.
Sgt Clayton was only 42 years old. She was a highly respected officer, a mentor to kids, a wife and a mother. It’s a huge loss.
Deputy Lewis was only 35, with 11 years on the job. He was a former UCF football player; described as a gentle giant by colleagues. He was struck by a van while on his motorcycle responding to the manhunt.
I’ve known many officers, most of them from Delray Beach. I’ve ridden with them, interviewed them, negotiated with them, been friends with them and admired them.
I’ve seen them work some miracles in neighborhoods and make our city safe for investment. It wasn’t always so. Delray was a risky bet.
Truth is, there would have been no Delray rebirth without our Police Department. 
But for all they’ve done their job just doesn’t get easier. In fact, it gets more and more complex. And dangerous too.
The crime and violence persists, so does the abuse they witness– physical abuse and drug abuse. They have a very hard job.  And their bad days–and yesterday was a horrible day–are simply beyond description. 
Pray for their safety. And for ours. 

A Reminder

matthewBefore we in Florida turn the page on Hurricane Matthew there are a few lessons to learn or relearn.
We were fortunate–this time.
But only has to look at Haiti and North Carolina to see how dangerous nature can be and how a storm can alter a community or a nation forever.
I had the unique experience of being mayor the last time we were hit by a major hurricane.
So I had a bird’s eye view of our city’s response to a series of storms that did hit us in 2004 and 2005. Wilma was the worst. But the others took a toll as well.
People lost roofs and homes, power and their patience. Business was disrupted and many communities were left with an immense amount of debris and residents desperately in need of food, water, ice and prescription medications.
It was a major challenge. And I was incredibly impressed with our city’s response.

We were ready. And city staff did a great getting the city back on its feet.
Our fire and police departments were stretched to the max but performed magnificently–keeping neighborhoods safe, responding to emergencies and quickly assessing damage in every nook and cranny of the city.
Our Parks, Public Works. Code Enforcement and Environmental Services departments rose to the occasion: clearing roads, removing debris, ensuring that lift stations worked and managing critical infrastructure.
The city manager and department heads working out of the Emergency Operations Center at the Fire Department showed poise and exhibited exemplary team work.
They were ready and it showed.
Training, table top exercises and policies in our Comprehensive Plan that addressed natural disasters enabled our city to get back on its feet.
I feel the need to revisit the past because of statements made at last week’s commission workshop which included a debrief of the storm. At the meeting, the mayor repeated several times that the city never had a “coherent” emergency plan in place until now. He’s wrong.
We did. And it needs to be said because it’s disrespectful to past managers, chiefs and rank and file staff to suggest we didn’t.
Personnel did not panic or run around cluelessly. They performed professionally, indeed heroically in many cases.
How do I know? Because I was there –for all of the storms. The current mayor was not.
If there is a better plan in place today hallelujah and congratulations. There should be a better plan in place today than in 2004-05 or in 1992 when Andrew threatened us before heading south. We are supposed to learn from experience and apply new knowledge to challenges.

But it is not necessary to disparage in order to progress. I felt the need to say that after hearing from a few retirees who let me know about the comments. They didn’t like them because they are professionals and they took pride in protecting our city. And guess what? They did. Very well I might add. Extremely well.
We caught a break this time. Eleven years ago we didn’t. And staff worked around the clock to get us back on our feet. It wasn’t easy. It was hot and it was stressful.  But they knew what they were doing. We were proud of their efforts, very proud and residents were grateful. I hope that was a coherent response.

Ok, onward and upward.
Now –11 years of experience and know how later–I’m not surprised that we remain prepared. If buildings need to be built or improved just do it. It’s a good investment.
FPL is also better prepared as result of a decade of investment and technology and local businesses seem to have also heeded the call with generators and planning which enabled them to restock shelves and replenish gas supplies quickly.
It seems like many homeowners have also stepped up adding better shutters and buying generators.
But…
Many people didn’t heed the call to evacuate. Endangering themselves and first responders.
Many people struggled with decade old shutters (guilty) because they weren’t used or maintained over the years.
And I ran across a few people who seemed oddly disappointed that the storm missed us.
They complained about how hard they worked to get ready  only to see the storm pass us by.
Whoa!
We won’t always be lucky. I hope we realize that.
So prepare anyway.
And take comfort that we’ve met the challenge before and we will again.

We’re Asking Too Much Of Officers

Baton

It’s Monday morning.

Another weekend of carnage in America. Another three police officers murdered. Another three shot in Baton Rouge.
When the news flashed, I thought immediately of Dallas Police Chief David Brown. His words ring truer every day.
“We’re asking cops to do too much in this country,” the police chief said at a briefing last Monday. “We are. Every societal failure, we put it off on the cops to solve. Not enough mental health funding, let the cops handle it. Here in Dallas we got a loose dog problem, let’s have the cops chase loose dogs. Schools fail, let’s give it to the cops. That’s too much to ask. Policing was never meant to solve all those problems.”
Chief Brown is correct. 
In Delray too, we ask a whole lot of our police. And our firefighters too.

Someone overdoses on heroin let the cops and paramedics save them. No facilities for the homeless guy who scares you, no worries call the cops, they’ll deal with it.
We want our cops to live in our city but we don’t pay them enough to live here and if you mention the need for workforce housing–which almost always requires density– we adopt policies that make sure it will never happen. (I’m holding out hope for Congress Avenue).
And when it comes time to compensate them we cry poverty and moan about their pensions.
Are pension liabilities a concern? You betcha, a big one, so why not roll up our sleeves and help solve the issue because you can’t just wish it away and the men and women who protect and serve us deserve security when they retire. If you have financial acumen think of applying for the pension board, maybe you can help. But don’t begrudge a cop or a firefighter if they have a pension. They earn it.
It’s a tough season to be a police officer in America. It’s a tough season for everyone period.
Last week I had the occasion to speak to several officers. They are aching for their brothers and sisters in Dallas and now in Baton Rouge.
When I was on the City Commission we solved a serious attrition and recruitment issue with a package that included take home cars for officers who lived in Delray or within a few miles of the city. The literature at the time showed that having police cruisers in neighborhoods lowered crime and was popular with residents who felt safer living in a neighborhood populated with officers.
I believed that, still do.
But last week, I heard from a few officers who were concerned about bringing their cars home. They were worried about being targeted. They had read reports from around the country that police cars were being vandalized.
It’s heartbreaking to hear.
Our community has been largely supportive of our Police Department for a long time now.
I’m not referring to politics and labor negotiations –which have been good and bad over the years depending on the players involved– but about the larger community which seems to get how important our police officers are to the welfare of our city.
Every chance I get (this time included) I like to credit our officers for creating a safer city which enabled our turnaround to take place. If a community doesn’t  feel safe, you can’t attract investment or families. It’s just that simple.
But these days, there’s an overall feeling of unease in America. We are not immune.
We have so much work to do. So much trust to restore. So much fear and hatred to overcome.
We shouldn’t rest until every boy and every girl is given real opportunity. We shouldn’t rest until and every man and woman goes to bed knowing they can find a job and if not they will still have a roof over their head and food for their families.
Is that asking too much in a country with our resources and ingenuity?
I don’t think so. I don’t believe most Americans feel this way either.
We wrote last week, that while our national politics were a mess, there was hope for progress in our cities. 
So we have to get to work. We have to create a community of opportunity for everyone. 
We have to be focused on jobs, education, strengthening families, enriching our cultural opportunities and restoring civility. Have you seen a city commission meeting lately?
Too often instead of debate, we engage in coarse, personal attacks. We label people, dismiss them, call them self serving or worse. We can do better. We have done better.
It’s going to take work. It’s going to take vision and investment. It’s going to take dialogue and a commitment to understanding. More people have to be engaged in the important work of community building.  
It starts with engagement and dialogue. But it doesn’t end there. It doesn’t end period. We have to keep  working. There are problems to solve and we can do it. There are opportunities to create and we know how to do that as well.
We can’t just leave it for the cops to handle. They need our help. Now.