Collaboration Key to Success

collaboration

I recently had an opportunity to meet and talk with a diverse group of Lake Worth business leaders.

They were a mixture of retailers, restauranteurs and service providers, mostly from the downtown core.

They are a motivated group, eager to see their city grow, thrive and succeed. You can’t help but get swept up in their enthusiasm and passion for their city. They are hungry and you have to be hungry to succeed.

I’ve always liked Lake Worth.

The city has an amazing array of assets: two main streets (Lake and Lucerne), a beautiful beach and casino, a fun pier, a nice waterfront park and golf course, cute cottages, a vibrant art scene, some great restaurants and some nice festivals including the Street Painting Festival which is a whole lot of fun.

I’m part of a team that is trying to restore the historic Gulfstream Hotel on Lake Avenue. It’s a fun and challenging project and I’ve learned a whole lot about historic preservation, design and what it takes to build a successful hotel in today’s world.

A project like the Gulfstream would be a no-brainer in a place like Delray or Boca, established markets and proven destinations for tourists.

But in Lake Worth, The Gulfstream is being viewed as a catalyst, a market maker so to speak.

The risks are greater and so are the challenges. But the rewards, if successful, are that much more satisfying.

In Delray, I’ve seen entrepreneurs succeed and fail: especially when we were more of a start-up city; back when we were excited and confident but not quite 100 percent sure about whether the vision for the downtown would take root.

I saw many early pioneers open shops and restaurants and then go out of business—with the common lament that “they were just a little ahead of their time.” And I saw others make bets that paid off beyond their wildest imaginations.

On our beach, I grew to become great friends with Perry Don Francisco, the managing partner of the landmark Boston’s on the Beach. Perry and I were reminiscing last week and talking about the “early years”. He virtually lived at the restaurant—in a third floor apartment. At that time, Boston’s was a breakfast place, a lunch spot, a dinner destination, a nightclub, a caterer, a bar and a host to private parties. Eventually, Perry added the upper deck for fine dining and then an outdoor bar. Oh and there was a small hotel out back. Whew!

He juggled all of those different businesses and found time to serve on city boards, start a police support group, attend myriad chamber of commerce meetings and give to every worthwhile charity that helped kids and the community.

He was there during the struggle; he believed, he engaged and he made it happen. But it wasn’t easy and it didn’t happen overnight.

Next door, Fran Marincola came from a Jersey boardwalk and opened a gelato shop that ultimately became the award winning Caffe Luna Rosa. Did he envision lines out the door for brunch when he started out almost 30 years ago, probably not? But it happened and along the way, he went out of his way to be involved in building the town through service on the Parking Board (talk about excitement), the Downtown Development Authority, Delray Marketing Cooperative, Beach Property Owners Association, DELPAC. the Sandoway House among other causes. He lives and breathes Delray and has helped employees find homes and a life in this community.

Further on up the street, it’s nice to see long time merchants like Hand’s and Vince Canning Shoes working well alongside new shops.

In Pineapple Grove, people scoffed when Scott Porten and Morgan Russell proposed “CityWalk”, which has given us great stores, services and a personal favorite Brule.

We saw the Miami City Ballet come and go, the Esplanade plaza change hands a few times and then flower with a gym, Christina’s, Papas Tapas, a Mystery Book Store and more.

The sky was supposed to fall when the old Post Office left. We fought to keep it, calling our reps in Congress, but Pineapple Grove made it and now the nooks and crannies; Artist’s Alley, Third and Third and the Arts Warehouse feel alive. There’s even rumors of a food market coming to a neighborhood that had been dormant for years.

There’s more to do, of course. Federal Highway is going to thrive, South of the Avenue is on its way and investment is coming to West Atlantic Avenue. Keep your eye on Northwest/Southwest 5th Avenue as well. We have a great CRA and they are focused.

So as I meet more and more people in Lake Worth, I think about my experiences in Delray Beach in the 80s, 90s and early 2000s. Each city needs to find its own distinctive personality and leverage its own strengths, but there’s a commonality in what it takes to make it happen.

A great Police Department is essential.  People have to feel safe to visit, live, shop and invest. A friendly city government is also a must. That means a staff and elected leadership that doesn’t lower standards or cut corners but works hard to make deals happen and to shape positive outcomes that benefit both the business owner and the community. Yes, it’s possible.

And most importantly a supportive community that shops locally, welcomes entrepreneurs and supports them in ways large and small. The community piece is vital. A group friend told me recently that “money is fungible; it goes where it’s welcome.”

That saying resonates, so before intractable opposition forms, it is important for community leaders to get out front with a message of “how may we help you” versus “we’re going to stop you” or “you are on your own, good luck.” Again that does not mean lowering standards, but it does mean an attitude of trying to solve problems collaboratively, a distinction that many cities miss.

Can Lake Worth do it?

Absolutely.

We are betting on it.