Smart Capital + Vision= Transformation

Boynton Beach’s new city hall anchors an ambitious vision that includes culture and business.

Have you seen the blizzard of news coming out of Miami?
It seems like every day there’s a major announcement; one headline more exciting than the other.

–“SoftBank makes $100mm bet on Miami as next US tech hub”—Financial Times

–“Why Miami is the next hot tech hub”—Crunchbase

–“Miami is becoming a magnet for companies trying to escape high taxes”—CNBC

And the list of interesting news goes on and on.

But the headline that intrigued me the most came from the real estate site Bisnow: “Miami Billionaire Launching Downtown Innovation Hub.”

The story details how Moishe Mana has broken ground on a downtown building that he intends to make the center of a burgeoning tech and startup community.

The 13-story “Nikola Tesla Innovation Center” will have 136,000 SF of space, mostly for offices with 2% reserved for retail. It is expected to be completed at the end of this year, with occupancy to begin in Q1 of 2022.

Mana and his team assembled about 60 properties downtown; which is an impressive feat. But he has also laid out an audacious goal: make the area the “economic engine of Miami.”

While the real estate “placemaking” is an interesting part of the equation it’s only one part of the vision. Mana is also doing what he can to assemble talent and connect key players who can make the dream come true.

In January, Mana announced a partnership with California based Plug N Play, a “global innovation platform” that works to build relationships between startups and large corporations.

Also at the table is city and county government and that’s important and essential.

Miami Mayor Francis Suarez is getting a lot of buzz these days for using his Twitter account to talk with tech titans and sell them on the virtues of Miami. Mayor-Dade County Mayor Daniella Levine Cava, was my Leadership Florida classmate, and I can say with certainty that nobody will work harder to make things happen. Daniella is the real deal.

So yes, the stars are aligning in Miami.

While vision is also important and essential so is the ability to execute.

I researched Mr. Mana’s career and learned that he has done something similar before; he played a key role in transforming Manhattan’s Meatpacking District from a derelict section of the city into a trendy area driven by art and culture.

Mr. Mana’s strategy for Miami also includes art and culture. The concept is being called “Mana Common.”

On a recent webinar discussing the projects Mana had this to say.

“I totally understood we needed to do something exceptional,” Mana said. “The problem is, every time there is a neighborhood built, then come the real estate funds that basically destroy the whole ecosystem. So I said, ‘We’re going to buy a big critical mass of real estate and we’re going to build a sustainable community where we do not need to trade with the real estate.’ This is a home for the brain. This is a home for creation. This is a home for changing a city.”

The operative word in that thought is exceptional—the desire to do something special and transformational.

Closer to home, I recently took a tour of Boynton Beach’s new City Hall complex, innovation center, library, children’s museum and amphitheater. If you haven’t seen this project yet, it’s well worth the drive.

The vision shown by this public private partnership is inspiring and the potential is enormous.

The City Hall— which includes ample community space— is beautiful with natural light and cozy meeting rooms available to the public.

The plan is to add a café and build out a space that will be used to grow local companies.

Post-Covid there will opportunities for art, music and events in a beautiful open space anchored by the amphitheater.

As I took the tour, I thought to myself “hey, Boynton Beach has got it going on.” I think it’s the nicest City Hall I’ve seen.

I admire cities and entrepreneurs who aspire.

Smart capital + Vision= transformation.

It’s not a sure thing. But you miss every shot you don’t take.

You’ve Got To Be In It To Win It

Misfits Gaming is consolidating operations in Los Angeles and Berlin, Germany into a new HQ in Boca Raton.

Despite an historic pandemic that has roiled the economy, the Business Development Board of Palm Beach County is bringing businesses and jobs to the area.

That’s great news for Palm Beach County because we need investment and we need job creation.

So I was thrilled to see my longtime friend Kelly Smallridge, the CEO of the BDB, talk up deal after deal on a recent Urban Land Institute webinar.

But as the presentation rolled on, I noticed something: Delray Beach wasn’t getting any deals. Boca was getting them—a lot of them. Palm Beach Gardens, Jupiter, West Palm Beach and Boynton Beach too. Even the long passed over Glades had a few deals in the hopper.

But I never heard the words Delray Beach mentioned.

Now, I don’t blame Kelly or the BDB. I’ve served on that board twice and I know personally that Kelly and her amazing staff are fans of Delray.

And of course, I might have missed something or there may be something in the hopper that isn’t public yet and let’s hope so because we need to be in the economic development game. But I am concerned that the Delray Beach Office of Economic Development doesn’t have a director. When I visited the city’s website, the name of the departed director was still listed and the latest news was dated April 8, 2019. Sorry, folks that doesn’t cut it.

Economic development is a competitive endeavor. You have to want make something happen and you have to be out there selling your community as a great place to do business.

All. The. Time.

Despite the city snoozing, we are seeing some interesting investments—I love “The Linton” a new project by Menin Development on Linton Boulevard and I’m interested to see how the company’s bold move to build and operate the largest food hall in Florida downtown fares.

Good stuff, all of it.

It’s also nice to see some tenants moving into the iPic office building. We need the daytime activity.

Out on Congress Avenue, Grover-Corlew has done a good job repositioning the old Arbors office building into Delray Central and I’m guardedly optimistic that sometime we might actually get an overlay district on Federal Highway, an effort we have paid consultants to complete but for some inexplicable reason remains unfinished despite years and years of talking about it.

Meanwhile, the region is thriving.

Miami hired its first chief technology officer to provide “concierge” services to help tech companies navigate the bureaucracy when they come to the city. Softbank, the massive venture capital fund, just announced a $100 million commitment to fund Miami area companies, a testament to how hot the Magic City has become.

Miami Mayor Francis Suarez has been fielding inquiries via his Twitter account from a variety of companies and has gotten inquiries from Tesla CEO Elon Musk and Twitter CEO Jack Dorsey, former Google CEO Eric Schmidt and Facebook investor Peter Thiel among others.

“There is an attitude that has been expressed by some leaders that says, ‘We don’t want you and we don’t need you,’” Suarez said to NBC News alluding to how business owners say they feel they are being treated in Silicon Valley. “It’s the opposite of the ‘How can I help?’ attitude, ‘How can I grow this ecosystem?”

Well said Mr. Mayor. How can I help is sure better than take your jobs and money elsewhere.

Meanwhile, to our immediate south, Boca has the amazing Jessica Delvecchio leading the economic development charge. Jessica heads a small office but you would think she has an army at her disposal. She sends a constant stream of good news about Boca and the merits of investing in the city. She’s a rock star.

So is Andrew Duffel, who runs the FAU Research Development Park.

Rock stars are helpful, but what’s as important is a coherent economic development strategy that is worked relentlessly by people who believe.

Such a strategy should be aspirational and realistic—two terms often at odds but indulge me for a moment.

Aspiration is essential—you have to identify a North Star and articulate why it’s important to reach for that star. It helps if the community is rowing in the same direction.

But while dreams are important, they have to be tempered by reality. So many cities want to be another “Silicon Valley” but that’s not likely.

It’s OK to borrow inspiration from a successful region or city, but I think the best strategies build off your own unique strengths.

For Boca—well the strengths are pretty amazing. Great schools, emerging universities, a world class parks system, a low crime rate, attractive neighborhoods and stable local government.

Delray has a vibrant downtown, beautiful beach, historic neighborhoods, great “scale”, loads of charm and proximity to some of those emerging universities we just mentioned.

Combined—the two cities can’t be beat. They are complementary places strategically located in the heart of South Florida.

So I’m bullish on the future but only if…

–We get in the game.

We need an economic development director. I was alarmed when a candidate at a recent forum at the Arts Garage said we didn’t need an economic development director. Sorry, Price Patton, you’re a smart man but that’s a short-sighted answer. Don’t let the crowds on Atlantic Avenue fool you. Like the rest of America, our economy has been hit hard by Covid-19. We need jobs and to help struggling parts of our city. There’s even vacancy downtown and along Pineapple Grove. We need to be in the game.

–We maintain our charm and scale. (P.S. Please ignore those goofy fear mongering mailers saying candidates want to turn us into Fort Lauderdale. That. Won’t. Ever. Happen. We won’t ever raise height limits downtown. We won’t ever have skyscrapers. We won’t even be Boynton or Boca which allows 10 and 12 story buildings. But we do have to manage growth and insist on great design. It’s good to be vigilant about our future, but it doesn’t serve anyone well to exaggerate. Let’s raise the level of discourse if we can).

In addition, we have to fix City Hall.

Businesses coming into a city need to know that they can rely on an efficient and fair approval process.

Leaders set the course, staff implements the vision. Staff is lost if there’s a poor culture and or no vision.

Poor leadership wastes a good staff. Good leadership without a good staff doesn’t work either. You need both sides of the equation.

It’s also essential to have a good story/vision.

It’s not about incentives—a compelling vision and a process free of gutter politics, bureaucratic fear and inefficiency goes a long, long way.

Ideally,-the vision comes from the community with the City Commission leading the way and serving as the guardian and driver of the vision making sure things get done and that we stay true to what the community wants. And by community I mean everyone willing and able to show up or weigh in.

We can’t afford to leave anyone behind. We can’t afford to ignore stakeholders.

We are so quick to label in this town.

The developer is always greedy and rapacious—some are, but most aren’t.

The business community has been labeled by some as a self-serving “special interest”—and yet some of the most caring, committed and dedicated contributors own businesses in town. Shouldn’t they have a voice? And what’s wrong with making a profit, this is America and in order for a city to be sustainable we need a strong and prosperous business community.

On the flip side, opponents of projects are often labeled NIMBY’s, which stands for not in my backyard. In other words, they don’t want to see anything happen. Sometimes that’s true. But many citizens just  have some questions that need to be answered or suggestions that might make the project function better.

Regardless, effective economic development means that we need to have a common vision, a staff to carry it out, a great story to sell your town to investors and a climate that doesn’t resemble Mad Max Beyond Thunderdome.

But most important, if you want jobs, opportunity and tax base—(and we do because if you’re stagnant you die) you have to get in the game.

I hope we do.

Hotels and multi-family projects have their place. But job creating commercial enterprises are also needed. We shouldn’t mistake the two—and I fear we do.

Boca, Palm Beach Gardens and West Palm Beach are reeling in companies that create jobs and make their economies less reliant on food, beverage and tourism which we have learned can be very vulnerable to economic cycles, pandemics and even extreme weather events.

We need to diversify. We need to innovate. Complacency is a killer.

 

Here’s a look at some deals coming to Palm Beach County:

Beacon Pharmaceutical is building a 200,0000 square foot life sciences accelerator in Jupiter. The $80 million investment will support up to 50 companies.

NYU Langone Health is bringing 500 new jobs to Boynton Beach with a 100,000 square foot patient access contact center.

Misfits Gaming is creating 30 new jobs in Boca. Average salary $95,000.

Northwest Company is bringing 35 jobs to a new corporate headquarters in Boca.

Logistics/Distribution. 15 distribution centers occupying nearly 5 million square feet is planned for Palm Beach County. 1 million square feet and 300 jobs are coming to the Park of Commerce and 150 jobs in 75,000 square feet is coming to North Military Trail in Boca.

–The BDB’s “Behind the Gates” initiative targeting financial firms has yielded 2,500 jobs and counting.

Wealthspire Advisors is establishing a presence in east Boca.

Project Rack is in the hopper for Boynton Beach, 270 new jobs in distribution.

Building On A Rich Tennis Legacy

Coco Gauff plays on her “home” court at the Delray Beach Tennis Stadium.

I saw the future of women’s tennis Saturday night and her name is Coco.

At age 15, Coco Gauff has become a global sensation. But she’s also a native of Delray Beach and seeing her on the stadium court in her hometown was something special.

In its 23 year history, the Delray Open never featured a woman’s match. So history was made when Coco took on NCAA singles champ Estela Perez-Somarriba of the University of Miami Saturday night before a packed house.

It was a spirited match. Coco won in straight sets and the crowd was loud, large and thrilled to be seeing a local prodigy.

We saw many of our neighbors and friends.  Delray came out to support their hometown hero and it was a moment of civic pride in a city sorely needing one at the moment.

I’ve been watching tennis since I was 8 or 9 years old and every year we used to go to the U.S. Open. So I’ve seen them all from Billie Jean and Chrissie to Steffi and the Williams sisters.

Coco has the chops.

She moved beautifully, has a powerful serve, a deft drop shot, is not afraid to to rush the net and has crisp and powerful ground strokes. She’s the real deal.

But what distinguishes her is her competitive spirit. You can see it, you can feel it, she’s not afraid of the spotlight. She knows she belongs.

I’ve had the pleasure of knowing her family for years and they are lovely people. Based on her interviews, Coco seems grounded, humble and gracious. She reminds me of her grandmother Yvonne Odom, who is also a local historical figure. Mrs. Odom was the first African American to attend Atlantic High School and has been a civic leader for decades.

In her post match comments, Coco praised her opponent, talked glowingly about her hometown and was self deprecating— noting she lost a first round junior match a few years back at the Delray Tennis Center. She shows abundant signs of maturity, far, far, beyond her 15 years. That’s going to be important as she progresses in her career.

While Coco is the latest great tennis story in Delray, she’s not the first.

Delray has a rich tennis history.

In addition to the Delray Open and Coco, the city once hosted the event that became the Miami Open, is home to many touring pro’s and saw prodigies such as the Williams sisters and Andy Roddick cut their teeth on local courts.

Visionary Ian Laver created the Laver’s Resort off of Linton Boulevard, a project built around tennis. We once were home to the Sunshine and Continental Cups, hosted Fed and Davis Cup ties, senior events, national junior championships and more.

Center court at the stadium has seen the likes of Chris Evert (who hosts her Pro-Celebrity Classic there every year)  Steffi Graf, Andre Agassi, Ivan Lendl, Jimmy Connors, Bjorn Borg, Guillermo Vilas, Kei Nishikori, Juan Martin Del Potro, John McEnroe, Mats Wilander, Lindsay Davenport, the Bryan Brothers, James Blake as well as locals Vince Spadea, Aaron Krickstein and Kevin Anderson who liked the town so much he bought a place here.

And the list goes on.

We should celebrate our tennis heritage. It’s special.

And it brings excitement, publicity and dollars to Delray.

The Tennis Channel is airing the tournament all week, junior events bring “heads in beds” during off peak months and the branding opportunities are endless and global. It is worth our investment and it’s worth it for us to nurture the sport too by giving some thought to how it fits into the bigger picture.

Coco is the latest and may yet end up the greatest of Delray tennis stories.

She’s part of a rich legacy. And a source of hometown pride.

To paraphrase Dr. Seuss: oh the places she will go. And oh the places tennis can take us.

A Legacy & An Ecosystem

BDB President Kelly Smallridge honors Brendan, Tom and Connor Lynch for their business leadership as Plastridge Insurance celebrates its 100th year.

Eight years ago, while serving on the board of the Business Development Board of Palm Beach County, I had the opportunity to co-chair a brand new task force focused on entrepreneurship in our community.

While the BDB is well-known and highly respected for its economic development efforts and its ability to recruit, retain and help businesses expand we felt there was a gap when it came to helping and celebrating local entrepreneurs. So we created a task force and held a successful event that filled the vast ballroom at the Kravis Center in West Palm Beach. We clearly had tapped into something.

The task force continued on and eventually my good friend Connor Lynch, the talented and super smart CEO of Plastridge Insurance became chair. I’m proud to report that Connor, the task force and the BDB have taken the effort to a whole new level.

The recent “Entrepreneurship Luncheon” presented by JP Morgan Chase & Co., attracted a large crowd, included a hallway full of booths featuring new companies and was graphic evidence that something special is happening here. And that’s a good thing.

The entrepreneurs are here. They see Palm Beach County as fertile ground to grow their companies and they are impressed with the talent that is available in the local job market.

For sure, we aren’t Silicon Valley, Boston, New York or Austin. But we don’t have to be. We can grow something special here. Something unique. Something sustainable.

Groups like Palm Beach Tech, 1909 and yes the BDB are playing a critical role as are our universities and the FAU Research Park.

The luncheon’s two keynote speakers were two young entrepreneurs who are proving that companies can start here, grow here and thrive here using local talent and attracting talent from other markets.

Ryan Gay, CEO of Levatas, an AI solutions firm and Shay Berman, founder and president of Digital Resource were beyond impressive to listen to—they were downright inspiring.

Mr. Gay started out in 2006 with a small team: a visionary, an operator (himself) and someone with a big brain. They paid their first employee with Taco Bell meals—he was joking (I think). But from those humble beginnings, Levatas now has 80 employees and does digital work for clients such as IBM, Intel, Dell, Office Depot and Nasdaq.

Mr. Berman came from the cold of Michigan to West Palm Beach and started a company on a couch that has twice made the Inc. 500 list as one of America’s fastest growing companies. He has stayed true to his adopted hometown, growing his company while remaining in downtown West Palm.

He started the company with $5,000 and a dream. Today, at age 27, he is growing by leaps and bounds.

At the luncheon, my friend Connor, his brother Brendan (another super smart businessman) and their dad Tom, a former Delray mayor (among the very best in my opinion) were recognized for Plastridge’s 100th anniversary—an astounding achievement in today’s complex and fast changing world.

All three Lynch’s are devoted to Palm Beach County making significant marks in business, entrepreneurship, government, education, philanthropy and economic development. They are writing an amazing legacy. I’ve been fortunate to watch them and occasionally work alongside them.

Brendan and I serve on the board of a company we’ve both invested in and 30 years since meeting Tom, I still find myself seeking out his advice and counsel. Connor and I have served on several non-profit boards together and he’s always brought good ideas and insight to the table.

Kelly Smallridge, President and CEO of the BDB, noted that she if ever wrote a book about the history of economic development in Palm Beach County Tom Lynch would be at the top of the list of contributors.

It was heartening to me to hear that, because I believe that Kelly is right and that Tom is immensely responsible for so much of the good we see in Delray and also in Boca where he was also very active as a past chamber chair and School Board chair.

To see his sons run with that legacy of civic achievement makes my heart sing with gratitude.

In order to build a better community one that will support entrepreneurs and everyone else frankly—we need civic leaders. We need champions and long term thinkers who focus on the horizon and then do their best to make things happen.

It’s called leaving a legacy.

The job is never done. Success is never final. We will never arrive at the destination but we still need to commit ourselves to the journey.

Check out www.bdb.org and make sure you get tickets to next year’s entrepreneurial event. Better yet, let’s commit to helping grow entrepreneurs—whether it’s trying out a new product, spreading the word, becoming an angel or seed investor, starting your own company or encouraging someone who has done so we all have a meaningful role to play.

 

The Magic Of BRIC

Boca Economic Development Director Jessica Del Vecchio, Body Details CEO Claudio Sorrentino and Celsius CEO John Fieldly talk business at the Boca Raton Innovation Campus.

 

It had been many years since I had visited the old IBM campus in Boca Raton.

I had forgotten how big it was and what a large role it had played in the economic life of Southern Palm Beach County.

At its height, more than 10,000 IBMers worked on the picturesque campus and down Congress Avenue in Delray in the Arbors buildings.
It was a remarkable era.

Those memories came flooding back when I attended an event last week at the site which is now known as BRIC for Boca Raton Innovation Campus.
Crocker Partners has poured millions of dollars into the campus and it looks magnificent.
The effort has been hugely successful attracting a slew of companies to the campus including Modernizing Medicine and Vitacost which is now owned by Kroger.
It’s impressive.

I was at BRIC to root for my friend John Fieldly, the CEO of Celsius, a company that my company is heavily invested in. John was on a panel of health care entrepreneurs which included the chief Medical Officer of MDVIP, the chief marketing officer of Vitacost and the CEO of Body Details, a high growth laser hair and skin rejuvenation company.

The panel discussion was moderated by Boca Economic Development Director Jessica Del Vecchio and she led a fascinating discussion on workplace culture, marketing, growth and where the health space is going.

Jessica is a rock star, truly a next level economic developer. Boca is very lucky to have her. Her small office gets big results. She knows how to sell Boca.

At the networking breakfast before the panel, I had a chance to catch up with another friend Pete Martinez, the former IBM site executive, who is now involved in several promising artificial intelligence companies.
Pete reminded me of the site’s legacy. Boca is where the PC was invented but it’s also the birthplace of tech that launched robotics, data analytics, AI and so much more. Boca IP can be found in cellphones, ATM’s and so many more pieces of our daily lives. It’s quite a legacy and it was cool to hear Pete’s pride in the legacy of the location.

It’s also cool to see BRIC and Crocker Partners extend that legacy.

Boca is remarkable when you think about it.
Sure you hear the knocks, but the city aspires, there’s a lot of business happening there, a lot of technology, education, finance and cutting edge medicine too.
The Boca Raton Innovation Campus and its event series is a welcome and needed addition to our local economy.
I can’t wait to go back. And I urge you to visit if you have a chance.

Culture & Vision

Vision and culture move the needle…

 

If you boil it down, Mayors and City Commissioners are responsible for two big things and a lot of little things.
This blog will focus on the two big things.
They are:
Vision and culture.

Those words deserve to be bold because it all flows from those two words.
Everything else—budgets, development, bidding, contracts— suffers if you don’t have a vision and you don’t have a positive culture.

A community’s vision should drive its budget. After all, how do you know where to make investments if you don’t have a vision for your city?

How do you shape development if you don’t know where you want to take your city?

I happen to believe that the best visions are citizen driven, created by a large cross section of stakeholders and implemented by elected officials and city staff.
But it’s the elected officials responsibility to see to it that there is a vision and that the vision is being followed. In other words, elected officials are stewards of their community’s dreams and aspirations.

Frankly, I don’t know how you lead without a vision.

Goals and visions drive everything—where you spend money, what projects you approve, where you allocate time and resources. Having a compelling vision is the best economic development tool imaginable. If you’re serious about making it happen the private investment you need to transform your community will come. Yes it will. You just have to believe and relentlessly focus and implement a compelling vision. (Execution is a key; visions left to gather dust on a shelf are to be avoided at all costs).

As for culture, in this case I don’t mean arts and music (which are also important) I’m referring to the atmosphere in your city.

Culture is the air that we breathe—is it positive, enthusiastic, hopeful, crackling with energy and enthusiasm? Or is it negative, nasty, toxic, untrusting and treacherous?

Is the mood in your city exciting or is it negative or milquetoast? Because while milquetoast may be better than nasty it’s still not good and it’s not going to move the needle in your community.

So when we look at our local leaders, or our state and national leaders for that matter, we ought not settle. We should not compromise. It’s too damn important.

Enlightened leaders change places.

They create opportunities, they change neighborhoods for the better, fix problems, heal rifts, seize the day and meet challenges. We need them.

But we play a role too.
We need to set a high bar.

We need to participate.

We need to vote, state our opinions, talk to our neighbors and help to shape the vision. We also need to hold elected leaders accountable.
We need to insist that they work toward creating and standing for a good culture and a kind community. Nothing else works.

It’s The Software That Matters Most

Seth says: hardware is sexy, but it’s the software that matters.

Seth Godin has a saying…hardware is sexy, but it’s software that matters.

Seth is a best-selling author and considered one of the top marketing minds in the world.

So while he might have been referring to products when he talked about the importance of software…I think you can also apply the sentiment to cities and community building.

Hardware can refer to buildings and software can be a stand in for the soft stuff like creating a sense of place and nurturing a feeling of community.

Last week, I had a chance to share a few things about public leadership that I have learned over 30 years with a talented group of young professionals enrolled in the Urban Land Institute’s Public Leadership Institute. ULI is a global organization dedicated to the responsible use of land. I had a chance to meet with 40 or so up and comers at Port Everglades to discuss the challenges and opportunities available in cities today and tomorrow. I tried to instill in these young leaders that they have a responsibility as stewards to leave their communities better off than they found them. There is a lot of work for them and all of us to do.

I think cities rise or fall as a direct result of leadership. I think it’s the software of cities that matter more than anything else.

Don’t misunderstand me, leadership has a lot to do with getting the hardware right…we need the buildings and the projects. We need the investment, the tax base and the jobs.

But the best places get the software right…they have a certain feel about them. You can sense the momentum, you want to be involved…they make you want to stay and leave a positive mark.

Leadership is so important, but we really don’t pay a whole lot of attention to it. Oh, we say we value leadership and we want it and that it’s important. But we really don’t spend a lot of time creating, nurturing, supporting and training leaders. There are exceptions: ULI is investing in the next generation of leaders and so is Leadership Florida. There are others, but we need even more.

As a result of the leadership deficit– in cities— we leave a lot to chance. Whoever, shows up gets to run the place. And unless you get lucky and a group of visionaries show up you run the risk of placing your present and your future in the hands of those who might not be good at the software or the hardware. That’s a real problem.

Because cities thrive if leaders show up and commit to a place. And they fail if the wrong people grab the reigns. It’s just that simple and there are examples all over South Florida on both sides of that ledger.

Now I am not talking solely about mayors and commissioners—although surely the occupants of those seats are important to achieving any kind of sustained progress.

But I do not believe in waiting for a savior to show up….that may feel good for a little while, but eventually your visionary mayor moves on or terms out. You have to develop the software to create an enduring  culture of leadership in order for success to take root and to last.

So when I say leadership I am thinking broadly…we all have a role to play. The public sector—elected officials and staff, the business community, non-profits, academia, the clergy and the neighborhoods all need to show up and where possible work together on a common vision.

So how do we do that….How do we work together on a common vision?

First I’ll tell you what you don’t do…don’t get stuck and don’t allow your community to get caught in a winner take all contest.

We fixate today on what we disagree on….we see it in Washington and in Tallahassee, but we also see it on the grass roots community level.

We’ve created a giant zero sum game, where I have to lose if  you are to win….that’s not a formula for success or progress. It is a recipe for gridlock and progress that quickly gets reversed when the “other side” seizes power.

I think leadership focuses on what we can agree on.

There is so much noise and so much negativity in the world today…I believe that people are hungry for something to believe in..

We need to build communities that aspire. And as leaders it’s our responsibility to create a culture in our communities that enables aspiration.

We want to build places where people are excited about their present and thrilled about their future potential. We need to champion projects and initiatives that further these goals…and deliver for not only the direct beneficiaries but the broader community as well.

The best economic development is momentum and software that drives progress. Get that part right and it enables you to overcome inertia or any challenge that is thrown your way—be it hurricanes or crime or drugs or nasty characters who get up at meetings and throw bricks. It even inoculates you against the trolls on social media, many of whom sit back in judgment but few who actually roll up their sleeves and try themselves.

Nothing great can be accomplished without enthusiasm, calculated risk and a large dose of inspiration.

Leaders either fill the reservoir with hope or drain it with negativity.

There’s another saying that I just love and it’s this: “There is a difference between leadership and ambition. Leaders have the courage to be unpopular with those that disagree with them. The ambitious want to befriend as many people as possible.”
We need more leadership and less ambition.

 But we also need more aspiration and more emotional intelligence. Hardware is important. Hardware is indeed sexy. But software is heart. Software is love. Software is empathy and it’s gratitude.

Software is what matters.

 

 

 

 

Sometimes Life’s A Whirlwind

Do you ever feel caught in a vortex over a whirlwind?

Did you ever have one of those weeks?

You know the type, just a whirlwind of activity, commitments, travel, deadlines and pressure mixed with a few surprises that make you scratch your head and say “why does this have to happen this week of all weeks, I’m so busy!”

 

Mix in the holidays with its mix of fun and stress and you have a recipe for exhaustion.

I know you can relate. We’ve all been there.

So I wanted to post about this amazing breakfast I attended last week at the gorgeous and historic Colony Hotel in Palm Beach. The breakfast was sponsored by the Business Development Board of Palm Beach County, an organization that I admire and one that I’ve been on the board of a few times over the years. The BDB—as it is widely known—is Palm Beach County’s economic development organization responsible for recruiting, retaining and growing business in our beautiful community.

Their “Upper Level Breakfast” attracts about 150 CEOS and senior level business leaders so the audience is time pressed, smart and the kind of people who make things happen. At this particular breakfast, they welcomed Palm Beach County’s newest relocation, Mueller Industries, a $2.3 billion a year company with 4,500 employees that does business all over the globe. Pretty cool. And I got to sit at the same table with their top local exec which was also pretty cool.

The focus of the breakfast program were three significant—I would argue potentially transformational real estate projects—two of which happen to be under way in Delray Beach with the third in Boynton Beach. Those projects are iPic, Town Square in Boynton Beach and the redevelopment of the former Office Depot site on Congress Avenue. Since my company is involved in the Office Depot project I was asked to speak.

Now, I’d like to tell you more about those other projects and I will. In another blog post, hopefully this week.

But truth be told, last week was such a blur that I couldn’t tell you much. It was my goal to simply get through it—and I did. But my recall of the details is less than stellar.

So here’s how it played out.

We had a major hearing on the Office Depot project on Tuesday and a lot of pressure because of timing etc. So we have been consumed with a slew of details and questions.

Now I know there are people who can’t stand developers and this is not a call for sympathy, but trust me when I say that the field is not for the faint of heart or those who can’t handle endless curveballs and hundreds and hundreds of details that if missed can sink the project and take a huge bite out of your check book.

Since I am not a developer but work for a company that invests in real estate (and many, many other things) a lot of this is new to me and it’s like drinking from a fire hose of complexity on issues ranging from the law and sewage (not the same thing despite rumors to the contrary) to design and engineering.

I thought I knew a lot—and I do—for a layman. But there is no substitute for sticks and bricks experience and so I’ve surrounded myself with people who have been there, done that and know enough not to make the same mistakes— although there is always the chance to make new ones.

But I digress.

We got through the hearing with a nice vote of support from our City Commission and an ongoing pledge to work with the community. But it was late at night and I found it hard to sleep.

The next day I was up at 4 a.m. to catch a flight to Asheville, where we have invested in a really cool start-up. We wanted to meet the team, assess progress and talk about future needs. It was a great day, but also a long one since I had to fly back the same day in order to get up early again and drive to Palm Beach for the breakfast.

I was honored to speak because I respect the BDB and it was a good opportunity to access a slew of top business leaders and put our site on their radar. You never know when the next Mueller Industries may want to come to our beautiful city and we have a very special site.

But even after more than 20 years of public speaking I still get nervous before each and every speech I give. You’d think I’d be able to draw on experience or draw inspiration from past talks that went OK but I still sweat it… every… single…time.

Adding to my stress for this particular speech was my lack of sleep, my lack of preparation (because I’ve been running around) and my inability to connect with Tim Tracy, my BDB contact who was the keeper of the format, timing etc. Tim tried. I tried. We just couldn’t get each other on the phone. Ugh.

When Tim learned I was in Asheville the day before, he freaked out a little and was sending texts early on the morning of the breakfast to make sure I got back to Palm Beach County.

Of course I did and I made sure to be at the breakfast at 7 a.m. 30 minutes before the start so I could exhale and work on my prepared remarks which I inexplicably discarded when I got up to speak.

I’m not sure what I said…but it seemed to go OK. There was applause (a few laughs, I hope it was laughing with me not at me) and I met a lot of nice people after the program who expressed interest in our project. The other guys did great too….I just wish I could remember what they said. I was just relieved it was over.

I treated myself to a leisurely ride back to the office along A1A. I caught up on calls and soaked up the coastal scenery.

The rest of the day was a blur of meetings and emails and day dreams of my couch and hanging with my dogs—Randy and Teddy. But I was reminded by my wife that we had a party to go to that night at the Delray Hideaway, a neat little bar on East Atlantic.

Ugh…

Now, I like parties and I like people. And I really like the host of the party the amazing Delray Beach Community Land Trust and the incredible people who make that organization so cool.

But for one night only, I liked my couch more.

When my wife got a screw in her tire and texted me from XpertTech I replied that I was sorry and I guess we couldn’t go to the party. “Nice try” was the response from a woman who is always supportive, tolerant and sympathetic to my emotions. We were going.

And so we went and had a great time.

I’d like to tell you more about the Land Trust and someday I will. Just as  soon as I recover.

 

 

It’s Better (Or Is It The Same) In The Bahamas

Bay Street

 

A few years back, a small contingent of civic leaders from Palm Beach County were invited to Nassau, Bahamas to advise the government on how to revitalize their main drag, Bay Street.

The trip was organized by the U.S. Embassy which was manned back then by Ambassador Ned Siegel, a Boca resident who was appointed to his post by President George W. Bush.

I was invited along with former Mayor Tom Lynch, Boca Chamber President Troy McCllellan and Kelly Smallridge, the President and CEO of the Business Development Board of Palm Beach County.

The trip was truly a first class adventure and Ambassador Siegel introduced us to top government ministers and prominent business leaders. We later invited many of those people to Palm Beach County where they toured West Palm Beach, Boca Raton and Delray Beach so we could show them how theory met practice when it comes to revitalizing downtowns.

I was reminded of that trip last week when I walked Bay Street with my wife as part of a cruise to The Bahamas.

Nassau is picturesque and enjoys wonderful weather. There are some great old buildings enhanced by vibrant colors and a scale that is reminiscent of Delray.

In fact, there are a lot of historical ties between Delray and The Bahamas. Some of the earliest settlers in our town were from The Bahamas. I was especially intrigued by the Pompey Museum of Slavery.

C. Spencer Pompey and his wife H. Ruth Pompey are dear old friends and local legends. I’m pretty sure there is a connection between the museum and the Pompey’s of Delray. Sadly, Mr. and Mrs. Pompey have passed so I can’t ask them but I plan to delve into the history to satisfy my curiosity.

When we were invited to share ideas and best practices with The Bahamian government about a decade or so ago, Bay Street was struggling with crime issues, vacancy in certain sections, an underutilized waterfront and stiff competition from the Atlantis resort which was sucking tourists off the cruise ships out of the downtown and into the casino and water parks.

Walking around Bay Street last week I saw the same issues—only now there is another mega resort to worry about: Bahia Mar.

Sure the streets were crowded on a warm Sunday but it didn’t appear that many people were shopping. The retail mix is heavy on t-shirts, perfume, duty free alcohol and jewelry—not surprising given the heavy influx of tourists.

Bay Street could use more food options—and while I didn’t feel unsafe (despite warnings from the cruise line about crime) the level and intensity of solicitors was a turn off. You were just assailed from the moment you get off the boat to the moment you get back on. Yuck….

Years ago we recommended that Nassau turn up the Bahamian charm—for example increase security but outfit police in traditional uniforms and activate the waterfront by incentivizing restaurants and cafes to balance the multitude of t-shirt shops. Granted these aren’t “genius” ideas and I can’t remember the rest but the exercise was fun and we made a lot of friends as a result.

That I didn’t see a whole lot of change on Bay Street is indicative of how hard transformation is to achieve.

When I think of Delray’s transformation I feel the same way. It takes a whole lot of hard work, dedication, investment and some gutsy decisions to make change—and a fair amount of good fortune too. It helps to catch a break or two along the way, but by the same token change doesn’t happen by accident. It happens via intention.

Recently, I ran into some consultants who worked on our downtown master plan way back in 2001.

The efforts our community made over the years were rewarded with awards which are nice….but not as important as the opportunity and value that were created.

Now I get that not everybody was pleased with the results. And they are entitled to their opinions and we are compelled to respect those views.

Yet, I can’t help but think that sometimes we go overboard with our angst. The consultant mentioned to me that “Delray is so hard on itself” and that statement struck me. It rang true.

Just take a cruise through social media to see for yourself—ugh… all the negativity.

Criticism that isn’t constructive isn’t valuable at all. It doesn’t feel like affection it feels like anger.

Accountability is necessary and important, but it’s best when it’s rooted in love and empathy.

As we head into the holiday season, I hope we see more love and less anger. More constructive guidance and empathy and less vitriol and blame.

Root your community in those values, observe the guardrails and be patient. The magic will happen.

 

 

 

Keep Your Amazon Headquarters; Build Your Own Ecosystem

NY is paying $61,000 per job and Virginia is shelling out $796mm in tax incentives to land Amazon’s second headquarters.

I saw an article in the Tampa Bay Business Journal recently that caught my eye.

The headline was a show stopper for those of us who care about economic development and the use of public dollars: “Incentives are becoming less important than workforce.”

Which is another way of saying that today—maybe more than ever—talent rules. And the cities and regions that develop, nurture and attract talent will be the cities that win.

The Business Journal’s headline may sound funny in the midst of perhaps the biggest incentive gusher ever which was the pursuit of Amazon’s H2 headquarters and its promise of 50,000 jobs and billions in economic impact. Congratulations to our friends in Crystal City and Long Island City: the two winners of the Amazon sweepstakes who will split the prize.

But even amidst the gaggle of mayors who threw incentives Amazon’s way, the smart guess was that Amazon would choose a headquarters where executives believe they can hire from a deep pool of talent. Northern Virginia and New York City are both regions rich in tech talent.

But also playing into the decision was Amazon’s desire to be in a city or region where today’s and tomorrow’s workers will want to live.

I’m a passionate student of economic development and it’s endlessly fascinating to me how cities and regions work or don’t work.

I think the most successful places practice economic “gardening” which is an effort to grow your own companies rather than throw money chasing corporations that oftentimes take advantage of cities by threatening to leave if you don’t ante up.

If you grow your own and create an environment where companies would be foolish to leave, you won’t to have worry that someone else will steal your jobs by waving checks at CEOs.

So how do you create an environment conducive to economic gardening and how do you keep the garden healthy and sustainable?

I like the analogy of threads—you have to knit a fabric and build a community by adding to– not tearing at –the fabric of your city.

Threads include: good schools, a good support network for parents, strong and safe neighborhoods, a clean environment, great parks, recreational opportunities, a range of housing options, good transportation networks, strong and ethical governance, business friendly regulations, a people friendly or tolerant atmosphere, abundant art and culture, a sense of place, efficient and competent local government, great health care and the list goes on.

If you build a strong fabric and create a place that is brimming with opportunities– both economic and social—over time you will create a dynamic and sustainable environment that generates jobs by keeping and attracting talent.

Consequently, if you tear at the fabric by pulling threads, chasing away investment, making it hard to get established and hard to get rooted you will send a message to go elsewhere. In those types of places we send a clear message. We are essentially telling our children that ‘yes we raised you here, but there’s nothing for you here so go elsewhere as soon as you can.’

And we will tell outsiders that their investments are better spent elsewhere.

Growth and change are hot topics around these parts. Recently, the South Florida Business Journal reported that there was $950 million of projects underway in downtown Delray Beach. That’s both a source of angst and pride and I can understand both feelings.

Growth and change can be hard to swallow, especially if it swallows up what we like best about our towns. But growth and change are also inevitable. The best communities find a way to shape and manage growth and change.

The best cities also focus on the opportunities that growth and change can provide: they maximize benefits hopefully for as many people as possible, while minimizing impacts.

They talk through the tough issues, raise the level of discourse and do their best to build for the future.

In many ways, we are all stewards. We are here to leave a better place for those who come next. If we adopt a mindset that we need to be concerned about not only our quality of life but also that of others, we have a chance to create something good. But if we have an “I’m in the boat, pull up the ladder” mentality we ensure that the future either drowns or heads elsewhere and that the boat we’re in will sink.

It’s better to swim than it is to sink.